Operations Coordinator

vor 2 Wochen

Zurich, Schweiz Hult EF Corporate Education Vollzeit

We are looking for an Operations Coordinator to be based in our office in Luzern and join us on our move to Zurich as of October this year. The post-holder will work closely with the team of Global Program Managers focusing on teacher support and seamless delivery of our teacher-led courses (EF Professional, EF World Languages).
**Your responsibilities will include but not be limited to**:

- Teacher support
- Delivering teacher webinars
- Escalating issues to Global Program Managers
- Gathering feedback, frequent questions, and improvement suggestions to the overall teacher experience
- Processing teacher invoices - make sure data is correct, issue payments and liaise with finance team
- Purchasing and allocating teaching materials to teachers
- Support the Operations teams with course management and allocation of teachers to courses
- Contribute actively to operations improvements

**Core competencies**:
Required:

- Customer-focused mindset
- Sound decision making skills and logical thinking
- Excellent communication, interpersonal and analytical skills
- Strong organizational and time management skills to manage different requests
- Proactive with a team spirit who thrives under pressure
- Strong Computer, Microsoft Excel, SharePoint skills
- Fluent in English, additional languages are a plus

Preferred:

- Recognized EFL qualification with experience as an EFL teacher is a plus

About Hult EF

Hult EF combine the strength of Hult International Business School and EF Education First to provide companies all over the world with practical, tailored learning focused on today’s most critical business competencies.

We remove barriers to international collaboration through language training; upskill employees in core business competencies through faculty-led programs; and build leadership capabilities through executive education and coaching.

With campuses and offices in over 50 countries, including the beautiful Ashridge House outside London, we offer a truly global and collaborative environment. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

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