Program Director
vor 2 Monaten
Overview:
- Develop and implement Public Cloud Migration program goals, objectives, and strategies in alignment with the customer organization's mission and vision.
- Ensure that programs are compliant with Swiss laws, regulations and internal policies and meet all contractual commitments.
- Develop and manage program budgets (P&L) across multiple programs, ensuring that resources cost is within the allocated budget.
- Conduct regular governance meeting with customers and communicate program updates, progress, and challenges to executive leadership and other stakeholders.
- Identify and manage risks that could affect the program's success and take steps to mitigate them.
- Supervise all program and project managers to ensure cross-geographic synergies and conduct regular delivery reviews to prevent schedule overruns.
**Relationship Building and Business Development**
- Develop and maintain positive relationships with program stakeholders in Switzerland and globally, including sponsors, partners, clients, and other key stakeholders to deliver business outcomes.
- Contribute to the development of the customer organization's overall strategy and direction; become a trusted IT advisor to the customer.
- Negotiate contract renewals for existing programs and negotiate the scope, budget and engagement model for new engagements. Act as escalation point at engagement level.
**Resource Management**
- Orchestrate internal resources in sales and delivery to give the customer an enhanced delivery experience.
- Oversee and manage program staff, ensuring that team members have the necessary skills and resources to carry out their responsibilities effectively.
- Identify opportunities to improve program effectiveness and efficiency and implement changes to drive continuous improvement.
**Skills and experience**:
- Master’s degree in IT/relevant field or equivalent.
- 5+ years of overall experience in IT industry.
- At least 10 years of experience in managing large Application Modernization and Public cloud (Azure or AWS) migration programs in the field of IT professional services.
- Proven ability to lead large cross-functional/technical teams across locations and stakeholders (100+ FTE).
- Funded experience in managing $20M+ customer engagement.
- Experience in global service delivery models and various commercial models which are widely adopted for delivery of IT services for large B2B Enterprise customers.
- Understanding of legacy and evolving technologies especially the Public Cloud services and Industry trends.
- Understanding of Agile, Waterfall processes and solid knowledge of software development lifecycle.
- Outstanding and effective interpersonal skills; along with excellent communication skills
- Self-motivated, ability to multitask, presentation and planning skills, reliable to deliver on time, quick-thinker, able to work in a fast-paced work environment.
- Excellent coordination skills to pull the necessary resources within the delivery organization and provide the required leadership to the team to find the optimal solution.
- Strong, proven people management skills with emphasis on talent nurturing & skill development as well as customer satisfaction and high performance.
- Knowledge of European/ Switzerland B2B enterprise IT market preferred.
- Language skills: excellent fluency in English.
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