Zb Edge Robotics Team Leader

vor 3 Wochen


Zug, Schweiz Zimmer Biomet Vollzeit

-Requisition Number
EMEA08917
Employment Type
Full-time
Location
Zug

**Job Summary**:
We are looking for a qualified team leader to manage a team of field service engineers and provide effective guidance. You will be responsible for supervising, managing, and motivating team members on a daily base. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, you should lead by setting a good example and engage the team to achieve goals according to the company goals.

**Principal Duties and Responsibilities**:

- Oversee day-to-day operation of the field service engineers
- Set clear team goals, monitor team performance and report on metrics
- Acquire technical knowledge of ROSA surgical devices and new technology
- Occasionally perform interventions in the field
- Liaise with internal stakeholders to obtain additional support when issues are more complex
- Create an inspiring team environment with an open communication culture
- Set deadlines for installations, preventive
- and corrective maintenance
- Motivate team members, discover training needs and provide coaching
- Ensure field issues are addressed in a timely manner
- Provide support in projects to improve service operations

**Education/Experience Requirements**:

- Proven work experience as a team leader or supervisor
- Excellent technical abilities and personal interest in mechanical, electrical and computer sciences.
- Excellent troubleshooting skills and aptitudes.
- Responsible and accountable to drive tasks and issues to a conclusion.
- Able to work under pressure during live support, sometimes after normal work hours.
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Minimum of 2 years work experience with ROSA robotic systems
- S.or M.S. in Engineering or relevant Science is a plus
- Functional English level: spoken and written

**Travel Requirements**:
This dynamic job position requires a willingness to travel (approximately 40%).



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