Change Management and Communications Partner

vor 2 Wochen


Zurich, Schweiz Takeda Pharmaceutical Vollzeit

Our team is growing and for this we need bright minds with creativity and flexibility - **what talent do you have?**

**_ OBJECTIVES_**
- Providing strategic partnership and executive leadership support on change management and communications the C&C Partner will act as a single point of contact for leaders and teams regarding the change and communications services (Internal OCM, OCM as a Service, Internal Communications, External Communications)
- Deliver best in class change and comms services across all products and projects.

**_ ACCOUNTABILITIES_**_ _**
- Oversee delivery of best-in-class change management & communication strategies
- Champion and drive change and comms within the organization and related projects
- Influence and lead change management for product developments, services, release management planning and deployments
- Operate as an internal service provider for the realization of the Product roadmaps.
- Serve as a senior point of escalation for change and comms and act as the executive relationship manager for key strategic partners.
- Delivery and management of change management services aligned to our standarized OCM methodolgies.
- Delivery of communications services aligned to the DD&T vision and ensuring an effective people experience. Ensuring audiences are informed effectively about products, strategies and roadmap.
- Execution of activities and services as required
- Create communications plans, presentations, talking points, and other communications objects to amplify digital messages.
- Provide guidance on best practice as required
- Collect and maintain success metrics to demonstrate return on investment of digital initiatives and communications efforts.
- Remain current on digital and emerging technologies and trends.
- As a member of the Change and Communications team support other team activities as needed
- All other duties reasonably required of the position

**_ DIMENSIONS AND ASPECTS_**

**Technical/Functional (Line) Expertise**
- Deep knowledge of change and comms best practice
- Fluent in digital technologies and trends, particularly those that affect large healthcare organizations
- Exceptional written and verbal communication in English

**Leadership**
- Ability to provide guidance and to plan for and execution of change and comms plans in collaboration with relevant parties.
- Demonstrated experience in building strong relationships to positively influence outcomes and affect change.
- Experience establishing strategic vision with business leaders across complex landscapes
- Experience acting as a strategic thought partner for senior/executive leaders

**Decision-making and Autonomy**
- Ability to analyze complex topics and to evaluate and make informed recommendations on the best methods and strategies.
- Full autonomy to lead, decision make and advise executive leaders

**Interaction**
- Internal relationships required across DD&T community
- External relationships required with vendors for change and comms services
- Must be able to develop and maintain strong relationships across geographies and cultures both within Takeda and with external organizations.
- Ability to engage stakeholders across the broader organization to build common understanding and shared objectives.

**Innovation**
- Must derive energy and be able to create excitement for DD&T programs that support innovative technologies and new processes.
- Must be curious about new technologies and passionate about finding ways to better serve patients.

**Complexity**
- Change and communications across multiple products, projects and regions considering audience needs, diversity & inclusion and cultural differences.
- Understanding of how a global organization operates and comfortable influencing without authority.
- Operating across a plethora of communications media and communities.
- Operating in a fast-paced dynamic environment.

**_ EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS _**
- Appropriate Bachelor’s in related specialization area (e.g. Change Management, Business Administration, Human Resources, Training, IS) is essential.
- 10+ years of experience in an area of Communications or Organizational Change Management
- Communication - ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.
- Analytical Skills - ability to analyze a wide variety of data and make appropriate decisions.
- Experience in managing multiple stakeholders, change networks
- Experience in change management for Digital/Technology products.
- Experience in business partnering providing a support service internally to business stakeholders
- Ability to lead change in a cross-functional organization
- Ability to work successfully in multi-cultural teams and to build strong relationships with key local and global stakeholders
- A strong executor, ability to implement deliverables in a timely and effective manner
- Excellent interpersonal, communication, and organizational skil



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