Client Service Manager, Creative Excellence

vor 1 Woche


Genf GE, Schweiz Ipsos Vollzeit

**The Client Service Manager will have the following main responsibilities**:

- Lead end-to-end projects for key international clients, from initial briefing to final presentation, dealing internally with the project management team and leading the client conversations.
- Collaborate with the creative advisors team to analyze data, uncover actionable insights, and develop impactful recommendations that drive client success.
- Craft compelling narratives and visually engaging presentations that showcase Ipsos's thought leadership and deliver impactful insights to clients.
- Present results with impact to clients when possible.Become an expert in advertising research, learning Ipsos methodologies, narratives and approaches to be seen as a trusted creative advisor for the clients.

**The desired skills and experiences to become a client service manager**:
Essential:
University degree preferably in marketing/market research, social sciences, communication sciences or similar

Minimum 5 years of professional experience within market research agencies

Strong market analysis skills, from data to insights

Excellent English skills

Manage multiple projects, liaise with a variety of different internal and external contacts.

Ability to deliver outstanding attention and services to the client.

Curiosity, proactivity, and entrepreneurship spirit

Collaborative and supportive mindset

Desirable

International minded and multicultural oriented with strong interpersonal communication skills

Passion for creativity, advertising, touch points, media, digital with professional experience in the domain

Other languages than English are an advantage.



  • Genf, GE, Schweiz Ipsos Zrt. Vollzeit

    **The Client Service Manager will have the following main responsibilities**: - Lead end-to-end projects for key international clients, from initial briefing to final presentation, dealing internally with the project management team and leading the client conversations. - Collaborate with the creative advisors team to analyze data, uncover actionable...


  • Genf, Genf, Schweiz Ipsos Vollzeit

    Job OverviewWe are seeking an experienced and skilled professional to fill the position of Creative Excellence Manager at Ipsos.Key ResponsibilitiesLead end-to-end projects for key international clients, from initial briefing to final presentation, collaborating with the project management team and driving client conversations.Analyze data, uncover...


  • Genf, GE, Schweiz The Global Fund Vollzeit

    The Service Excellence Manager plays a pivotal role in ensuring the alignment of Solution Delivery team with the overall IT strategy and objectives of the Global Fund, and optimization the delivery of this unit. Reporting to the Head of Solution Delivery and Deputy CIO, this role oversees the activities of the Service Oversight Specialist, Delivery...


  • Genf, GE, Schweiz LS Partners Vollzeit

    **We are looking for a Client Services Precious Metals Representative with a focus on customer care, who is passionate about service excellence and interested in the precious metals sector. The role involves supporting clients with their precious metal investments and ensuring administrative operations, including safe deposit services. This is a diverse...


  • Genf, GE, Schweiz LS Partners Vollzeit

    **We are looking for a Client Services Precious Metals Representative with a focus on customer care, who is passionate about service excellence and interested in the precious metals sector. The role involves supporting clients with their precious metal investments and ensuring administrative operations, including safe deposit services. This is a diverse...


  • Genf, GE, Schweiz skyguide Vollzeit

    Skyguide provides air navigation services in Switzerland and parts of neighbouring countries. With around 1500 employees from more than 30 nations, we are pursuing an ambitious innovation strategy that is based on a strong safety and learning culture. We are guided by four values: “We team up to succeed”, “We drive innovation”, “We own what we...


  • Genf, GE, Schweiz ADP Vollzeit

    ADP Suisse recherche: Un(e) Service Delivery Manager H/F Vous assurez la fonction de Service Delivery Manager de la Suisse dans le cadre de notre engagement de service. Vous encadrez une équipe. Vos activités se déclinent sur quatre axes majeurs: - Du pilotage de l’activité et des hommes ; - Du pilotage de la relation et du service apportés aux...


  • Genf, Genf, Schweiz MKS PAMP Vollzeit

    Job Title: Operations Excellence ManagerAbout MKS PAMPMKS PAMP, a leading precious metals expert, is seeking an accomplished Commercial Operations Manager to lead its operations team in delivering exceptional client experiences and driving business growth.Key ResponsibilitiesManage daily operational tasks such as reconciliations, deliveries, pricing,...


  • Genf, Genf, Schweiz SYZ SA Vollzeit

    Job Description:We are seeking a highly motivated and experienced Senior Client Services Associate to join our team at SYZ SA.About the Role:The ideal candidate will be responsible for providing exceptional client service, managing daily operations, and supporting Relationship Managers in maintaining and growing our client base.Main Responsibilities:Assist...


  • Genf, GE, Schweiz KPMG Vollzeit

    **Manager - Deal Advisory - Transaction Services**: - You and your team of high performers advise our national and international clients on strategic M&A projects. Delivering our due diligence services requires you to take full ownership of fast-paced, intellectually challenging work, sharing critical insights and creating value for...

  • Account Manager

    vor 3 Monaten


    1208 Genf, GE, Schweiz Digital Luxury Group, DLG Vollzeit

    **Account Manager** Geneva **WHO WE ARE** DLG (Digital Luxury Group) is an international agency with offices in Geneva, Shanghai, and New York that offers social media, e-commerce, CRM, consulting, and creative services to luxury brands. It has developed a unique expertise in defining and implementing impactful digital strategies targeting sophisticated...

  • Digital Brand

    vor 3 Monaten


    Genf, GE, Schweiz EPAM Systems Vollzeit

    We are looking for a **Project Manager** with marketing and creative backgrounds to run operations for some of our clients (pension area) in Geneva. As a Project Manager at EPAM you will take the ownership of multiple projects (branding, online and offline campaign, shooting production, assets production, SEA, SEO, etc.) and ensure their quality, their...

  • Client Advisor

    vor 2 Wochen


    Genf, GE, Schweiz Bulgari Vollzeit

    Position In order to strengthen the team in our prestigious boutique in Geneva, Rue du Rhône, we are recruiting our future **Client Advisor** Acting as an ambassador of the Maison, you provide exceptional, consistent, and seamless client experience and embody the values of the Maison and sophistication of storytelling. Accountabilities - Offer a unique...

  • Senior Account Manager

    vor 3 Monaten


    Genf, Schweiz Havas Creative Vollzeit

    HybridAgency : Havas Village GenevaJob Description Summary :Situé en plein coeur de Genève à côté de la gare et à proximité du lac, le Havas Village de Genève réunit sous un même toit la puissance de toutes les disciplines de la communication, du média et de l’expérience client. Une agence de réseau à taille humaine regroupant près de 80...


  • Genf, Schweiz LS Partners Vollzeit

    We are looking for aClient Services Precious Metals Representativewith a focus on customer care, who is passionate about service excellence and interested in the precious metals sector. The role involves supporting clients with their precious metal investments and ensuring administrative operations, including safe deposit services. This is a diverse role,...

  • Soft Services Manager

    vor 2 Monaten


    Genf, GE, Schweiz Apleona HSG AG Vollzeit

    GENEVA- 100 %- FACILITY MANAGEMENT- Responsibilities For one of our international clients in Geneva, we are looking for a Soft Services Manager who will be the driving force behind best practice in the FM services business. You will play a key role in coordinating our client's events and projects. You'll be responsible for contract and invoicing management...

  • Client Advisor

    vor 2 Wochen


    Genf, GE, Schweiz LVMH Vollzeit

    **Position**: In order to strengthen the team in our prestigious boutique in Geneva, Rue du Rhône, we are recruiting our future **Client Advisor** Acting as an ambassador of the Maison, you provide exceptional, consistent, and seamless client experience and embody the values of the Maison and sophistication of storytelling. **Job responsibilities**: -...

  • Geneva Store Manager

    vor 2 Monaten


    Genf, GE, Schweiz Bulgari Vollzeit

    Poste In order to strengthen the team of our prestigious flagship boutique at Rue du Rhone in Geneva, we are recruiting our next **Geneva Store Manager** As a Brand ambassador, you are responsible for maximizing the overall brand image, client experience, and store productivity in various areas such as sales, operations and after-sales services for...


  • Genf, GE, Schweiz UBS Vollzeit

    **Your role** Êtes-vous passionné(e) par le développement et le suivi d'un portefeuille composé de fondations de prévoyance, et de clients institutionnels basées en Suisse romande ? Souhaitez-vous rejoindre un établissement leader dans le domaine de la gestion institutionnelle ? Nous recherchons un(e) Client Relationship Manager (CRM) pour: -...

  • Senior Client Manager

    vor 4 Wochen


    Genf, Genf, Schweiz SYZ SA Vollzeit

    Job Summary:Syz SA seeks a seasoned Senior Client Manager to lead new client acquisition and retention efforts. The ideal candidate will possess a deep understanding of investments, banking, and trust services, as well as exceptional interpersonal skills and a passion for delivering exceptional client experiences.Key Responsibilities:Prospect and acquire new...