Store Manager

vor 5 Monaten

Zurich, Schweiz & Other Stories Vollzeit

**Company Description**
& Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, jewelry, lingerie, beauty products and ready-to-wear to help create their own style or story. Our creative ateliers design diversified fashion collectives with great attention to detail and quality at an affordable price.

& Other Stories is an inclusive and welcoming workplace where great challenges and opportunities are offered to you to grow and where we win together. You encourage and contribute to the shared responsibility of creating and protecting an inclusive and welcoming workplace where everyone can self-identify.
We offer a work environment where culture and values play a big part in everything we do. We have a flexible attitude and value an entrepreneurial spirit. We want every employee to take ownership of the brand’s success and believe that a fun working place generates great results.

**Sales and profitability**
- Establishes, monitors, and follows up on sales goals, plans and budgets to optimize

profit
- Takes action to maximize sales through joint commercial and operational focus
- Strong knowledge and understanding of the market and customer to make local adaptions
- Good understanding of how to drive sales multi-channel
- Manages stock levels to maximize selling
- Develops team to ensure knowledge of all product, display guidelines and merchandise information
- Ensures garment presentation and visual standards are presented according to

expectations
- Plans, coordinates and follows up on all campaign set ups, concept upkeep, activities

and promotions

**Customer Service**
- Responsible for driving an organic customer service experience that is applicable to the local customer
- Leads by example and coaches staff in the moment to customer service expectations
- Promotes loss prevention and safety through customer service

**Operations**
- Responsible for securing all operational routines within the store
- Oversees and ensures proper staff planning and scheduling
- Upkeeps logistic standards of stockrooms and merchandise, including reductions and

transfers
- Adheres to our Values, policies and procedures as outlined in company handbook

**Leadership**
- Manages, recruits, on boards, trains and develops the team and keeps an overview of succession planning
- Organizes and distributes the work of team, sets priorities and keeps an overview of the tasks to be accomplished
- Creates a positive and motivating team environment and acts on Employee Relations

concerns
- Supports the team on the shop floor as needed
- Is straight forward and open minded including when receiving and sharing feedback
- Ability to suspend employees based on discretion and approval from Area Sales

Manager or Area HR if necessary

**Financial Accountability**
- Establishes and oversees plans, budgets and variable costs for store; works with comparable sales to last year, sales to budget and future sales trends to maximize profitability
- Accurate recording of sales figures

**Qualifications**
At least-3 years of retail management experience or comparable management experience

Exceptional customer service and interpersonal skills
Strong garment presentation skills with the ability to drive the business through
creativity and fashion knowledge
Proven organizational and analytical skills
Ability to take own initiative and take responsibility for actions
Ability to work strategically, tactically and operationally
Ability to multi-task in a fast-paced environment and prioritize effectively
Ability to be clear and convincing when communicating goals, information and
expectations to staff
Ability to plan and achieve long and short term goals
Ability to provide feedback in a constructive and professional way
Open availability including evenings and weekends

**English is a necessity**
**Additional Information**
**What we offer**
- An inclusive workplace, driven by creativity, our values, and an entrepreneurial spirit. Fashion, fun and action are essential parts of our daily work. We believe in being spontaneous, personal, and flexible, which makes it easy to collaborate within all parts of the brand and sparks growth, for you and for us. At & Other Stories, we work in teams and lead by example.
- Employee Discount Across All Brands
- Uniform Allowance
- Paid Vacation
- Competitive Salary
- Development Opportunities

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