Engagement Manager

Vor 6 Tagen

Zurich, Schweiz Visium SA Vollzeit

We are looking for an Engagement Manager who will lead our collaborations with clients. You will take ownership of the overall project with the purpose to make significant and lasting improvements of clients’ performance.

As an Engagement Manager, you will:
Ensure Excellent Delivery:

- Lead by example and support the teams you work with
- Develop solutions and deliver outcomes that meet the needs of clients
- Focus on full customer relationship management, building client care, loyalty, and empathy
- Obsessed with the customer's ROI
- Actively and continually monitor and measure the delivery of value-based client benefits throughout the engagement (ROI)
- Take responsibility for recommending modifications and corrective action on major issues and make decisions to resolve tactical issues and deliver a value-based solution
- Be commercially aware and manage the delivery of engagements against project milestones, financial performance, utilization and performance against internal KPIs

Own our Client's relationship:

- Engage with our clients to build our partnerships, identify new opportunities and design new projects that we will develop for them.
- Contribute to the development of a pipeline of new and existing clients, forming working relationships with specific individuals and contributing to building potential propositions for the new clients
- Develop an extensive and diverse network of external contacts

Additional responsibilities:

- Contribute to the development of the structure, content and direction of the engagement strategy

**Requirements**:
Required qualifications:

- 5-8 years of consulting experience
- Good skills in German or French. Fluent in English
- Data Science, ML or Computer Science background is a plus (not mandatory)
- Experience in Digital transformation projects
- Expertise in one of Visium vertical (Pharma/Biotech, Chemical, CPG industries) is a plus
- A solid track record of building strong client relationships with large organizations, as well as identifying opportunities to deepen those relationships and grow the business.

The profile we’re looking for:

- Combination of strong strategic and analytical abilities
- Strong problem-solving skills and ability to handle complex issues; demonstrates creative thinking
- Ability to work effectively with people at all levels in an organization
- Self starter: eager to break new ground, create opportunities for others
- Ability to deliver formal presentations to management

**Benefits**
- An education budget of 2,000 CHF per year to steep your learning curve
- A yearly sports budget because a fit body leads to a fit mind
- A position that enables you to have an impact on 1’000s of people
- A welcoming, international, and diverse team with a fun and dynamic spirit
- Opportunity to join a talented and experienced startup with proven traction in its journey
- Open and transparent culture

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