Corporate Governance, Service

vor 1 Woche

Geneve, Schweiz Barclays Vollzeit

Overall purpose of role

The role, which is initially envisaged as temporary in nature, requires the role holder to provide a corporate secretariat service to the management of Barclays Bank (Suisse) SA (“the Bank”), including organisation, agenda definition and secretarial duties to the Management Committee, Audit Committee and Board of Directors of the Bank.

In addition, the role holder will be responsible for all aspects of service management, monitoring, controlling and escalating all aspects of service level agreements, intra-group agreements and similar contractual obligations with service suppliers to the Bank, both internal and external to the Barclays Group. This latter will also include primary responsibility for the management of the Bank’s disaster recovery, business continuity and operational recovery plan, including a direct involvement (as deputy to the COO) in the event of a crisis leadership team event being invoked. Service management duties will also extend to the support of the wider service management framework across the Private Bank as a whole, with responsibility to the

Finally, the role will also include general platform management roles, including acting as liaison and coordinator with the Corporate Real Estate Support (CRES) and Security teams, as well as responsibility as ‘risk owner’ for reporting (and, if required, resolution of issues relating to) of the risk and control status for Reputational, Operational Resilience, Premises and Physical Security risks, to the monthly meeting of the Bank’s risk committee

Core accountabilities

**Corporate Governance**

The role holder will perform the duties of company secretary for the Bank by administering the Shareholder, Board, Subsidiary Audit Committee (SAC) & Management Committee meetings. S/he will equally manage the relationships with external partners necessary to the governance of the Bank, notably the external auditors, and local Commercial Registry.

**Service Management**

The operation of the Private Bank (PB) Service Management framework including the organisation, management and running of the monthly PB Outsourcing & Operating Forum and ensuring it is an effective governance meeting where the PB effectively fulfils its regulatory and policy oversight requirements

Leading the process for ensuring the PB business performs effective service management of in respect of all Barclays Service Company purchased services including the detailed review of all supplier performance and risk indicators against IGAs / SLAs and in line with policy / all IOS standards and controls

To provide oversight and support with PB CIGA / IGA / MOU Agreement, along with any required change requests, covering Europe (Dublin, Monaco and Switzerland)

Tracking and managing any BAU tasks and issues identified through to resolution, including, where appropriate, escalating via the BI Service Management Forum.

Acing as the day to day PB business interface to the BI/Service Company/BUK teams & representatives involved in the wider Barclays service management model including acting as the immediate PB point of escalation and interaction in order to ensure prompt resolution of issues and decision making

**Disaster Recovery, Business Continuity and Operational Recovery**

Coordination of the BCM (Business Contingency Management) activities, including fulfilment of the requirements of BCC (Business Contingency Coordinator) as defined by Barclays policy.

Liaision with the external WAR (Work Area Recovery) site provider and ensure contingency plans are kept in a state of readiness, and tested at least annually to Barclays standards.

**Platform Management**

Liaison on behalf of the Bank with the CRES, Security and Technology teams to assist and coordinate maintenance and change (whether strategic or ad hoc) to the infrastructure, premises and wider ‘platofrm’ of the Private Bank Switzerland legal entity.

**Risk Assessor**

Provision of monthly risk assessment for Reputation Risk, Premises, Physical Security & Operational Resilience, liaising with relevant stakeholders to ensure assessment reflects current status.

Define and coordinate any risk remediation plans required to improve the risk assessment rating of one of the above risk categories.

Supervisory responsibilities

The role holder will not be required to supervise individuals, but will be expected to develop collaborative working relationships with multiple functional and Group stakeholders, navigating the organisation with mínimal direction.

Role requirements
- Experience and comfort operating alongside senior management, providing appropriate corporate governance to both ‘manage to an agenda’ and a time-frame, ensuring that all topics for senior management consideration are duly addressed and accurately recorded, including for further action (where applicable)
- A broad level of experience in the fields of service and supplier management, in particular the management of

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