Sales & Operations Support Assistant

Vor 2 Tagen

Lausanne, Schweiz Finders SA Vollzeit

**Client**:
As part of a global bank, this long-established and well-known leasing solutions group offers bespoke vendor finance and leasing solutions to companies. Their expert teams provide skilled support to professionals who want to finance an investment, develop sales or finance/outsource the management of their professional equipment. We are looking for an enthusiastic, dynamic operations assistant/sales support to join their busy, small but growing team. Our client really looks after its employees and is very flexible - giving back what is put in. They are offering a dynamic and adaptable support person an intense and exciting role

**Position**:
For this 18 month fixed-term contract working at 80%, this position is joining a well-established, close-knit office in the heart of Lausanne. A dynamic, busy and friendly team as well as a great COO at the helm As a German/French speaker, this 18 month fixed-term contract. This role would suit someone who is pro-active, ultra-organised and enjoys/used to a broad role. You should thrive and be happy as part of a small office, in a varied position. The chance to be part of a fun team that supports a well-established and growing Swiss-based business, with the backing and support of a leading, global banking brand.

As a young, calm and resilient, mature person, you ideally have a commercial apprenticeship behind you, or are currently finishing one. You are looking for or open to working in an 80% job.

Your Operations, Sales Support or Administration experience could come from any related areas such as as logistics, construction, manufacturing, leasing, banking or financial services for example.

The role will include, but not limited to:

- Autonomous processing of leasing or rental offers from the reception of the request until the evaluation of the financing and decision-making
- Documentation and information requirements for leasing and rental requests received, as well as for the preparation of underwriting and risk management services
- Processing of requests within the framework of compliance regulations (LBA / Compliance/Legal)
- Preparation of offers in coordination with sales managers
- Entry, processing and follow-up of files
- Preparation, review, acceptance and management of concessionaire framework contracts, including entering information into the IT systems and creating online access (web portal)
- Support in projects, tests and their documentation
- Assistance during commercial events (for example the representation of the company on a stand at a professional fair)

**Profile**:

- Commercial apprenticeship/Technical CFC
- Native/fluent German a must (business level so C2 or above); French minimum B1/B2 as well as good English
- Around 2++ years sales support/customer service experience (B2B or B2C)
- Experience should be operations-focused and customer-service focused from a technical industry ideally
- Able to handle complex tasks in an industrialized set-up e.g fundamental skills in the understanding of some very basic legal, compliance and financial topics are required
- Industry areas exposed to could include financial services, commerce, leasing, logistics, import/export, capital good services, construction or manufacturing for example
- Adaptable, dynamic, resilient team player
- Knowledge of leasing and / or rental activities, both in the field of capital equipment financing and credit assessment would be ideal but not a must as training will be given
- A strong passionate for sales support/operations support and happy to work in a busy and varied role with "muck in" approach
- Knowledge of the Swiss economy, Swiss culture etc a plus
- Strong MS-Office: very good command of tools (especially Word and Excel)
- Commitment to being based in Lausanne for work and ideally already living in the region; frontalier ok (there is also a parking space offered in this job for employees, which is a rare perk)
- Able to commit to an 80% job (2 to 3 days home office per week is possible) for this 18 month temporary contract
- Available for a quick start preferred

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