Hotel Operations Intern
vor 3 Monaten
The Hotel Operations Intern supports the Project Management team and subsequently the entire Product Development team with the coordination of all Hotel Operations projects. The Project Management teams function is to prioritize, communicate, complete and measure Hotel Operations projects fleetwide. Projects will involve increasing consistency in Hotel Operations, increasing guest NPS and generating return on investment. The Hotel Operations Intern will work with the team on delivering the projects in a timely manner by managing workstreams, setting workshops and reporting progress of execution.
- Fluent in English. Any additional language is an advantage.
- Degree in Hotel Management, Business, Economics, or a related field.
- Analytical, Project Management or Consulting background.
- Proficient in Excel, Financial Plans, Pivot tables.
- Proficient with Microsoft Office and Project Management software.
- Owns and updates Gantt Chart for the entire department’s projects.
- Monitors project progress and creates project status reports for project managers and stakeholders.
- Coordinates project management documents such as the project plan, budget, schedule, or scope statement, as directed by the project manager.
- Performs analytical reports related to cost saving impact and ROIs.
- Works with the team to build and prepare presentations and analysis for the Hotel Operations Projects.
- Manages cross departmental communication.
- Monitors success of the project and shares lessons learned for future projects.VISA REQUIREMENTS (if any)
EU Passport or Right to work in Switzerland.
Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.
-
Hotel Operations Coordinator
vor 3 Wochen
Genf, Genf, Schweiz MSC CRUISES VollzeitJob PurposeThe Hotel Operations Intern plays a crucial role in supporting the Project Management team and the entire Product Development team in coordinating Hotel Operations projects. The Project Management team's function is to prioritize, communicate, complete, and measure Hotel Operations projects fleetwide. These projects aim to increase consistency in...
-
Hotel Operations Coordinator
vor 2 Wochen
Genf, Genf, Schweiz MSC CRUISES VollzeitJob SummaryThe Hotel Operations Intern will support the Project Management team in coordinating Hotel Operations projects. The role involves prioritizing, communicating, completing, and measuring projects to increase consistency, guest satisfaction, and return on investment.Key Responsibilities Manage Gantt charts for departmental projects. Monitor project...
-
Hotel Operations Coordinator
vor 7 Stunden
Genf, Genf, Schweiz MSC CRUISES VollzeitJob Description:The Hotel Operations Intern will support the Project Management team in coordinating Hotel Operations projects. Key responsibilities will include managing workstreams, setting workshops, and reporting progress of execution.Key Accountabilities:• Own and update Gantt Chart for the department's projects.• Monitor project progress and create...
-
Hotel Operations Coordinator
vor 2 Monaten
Genf, Genf, Schweiz MSC CRUISES VollzeitJob SummaryThe Hotel Operations Intern will play a key role in supporting the Project Management team in coordinating Hotel Operations projects across the fleet. This role will involve prioritizing, communicating, and completing projects to increase consistency in Hotel Operations, enhance guest satisfaction, and drive return on investment.Key...
-
Hotel Operations Coordinator
vor 1 Monat
Genf, Genf, Schweiz MSC CRUISES VollzeitJob PurposeThe Hotel Operations Intern plays a crucial role in supporting the Project Management team in coordinating Hotel Operations projects across the fleet. The team's primary function is to prioritize, communicate, complete, and measure Hotel Operations projects to increase consistency, guest satisfaction, and return on investment.Key...
-
Hotel Operations Manager
vor 1 Monat
Genf, Genf, Schweiz MSC CRUISES VollzeitJob Summary:As the Hotel Director for MSC Cruises, you will be responsible for overseeing all hotel operations to drive guest satisfaction and uphold our brand values. This is a key leadership role that requires a strong focus on delivering exceptional holiday experiences for our guests.Key Responsibilities:Manage overall guest experience and satisfaction,...
-
Hotel Operations Director
vor 3 Wochen
Genf, Genf, Schweiz MSC CRUISES VollzeitJob Title: Hotel Operations DirectorJob Summary:We are seeking a seasoned professional to join our team as a Hotel Operations Director at MSC Cruises. As a key member of our leadership team, you will play a pivotal role in shaping the overall guest experience across our fleet.Key Responsibilities:Take full ownership of the guest experience, from product...
-
Hotel Operations Manager
vor 2 Wochen
Genf, Genf, Schweiz MSC CRUISES VollzeitJob SummaryThe Hotel Director is responsible for delivering exceptional guest experiences onboard our ships. This role requires a strong leader who can effectively manage hotel operations, drive revenue growth, and ensure compliance with regulatory requirements.Key ResponsibilitiesManage guest experience and satisfaction across all hotel departmentsEnsure...
-
Intern Security Operations
vor 3 Wochen
Genf, GE, Schweiz International Air Transport Association (IATA) VollzeitEmployment Type: Internship Contract Duration: 6 months At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our...
-
Hotel Operations Director, New Builds
vor 7 Stunden
Genf, Genf, Schweiz MSC CRUISES VollzeitJob Purpose: The Hotel Operations Director, New Builds, is the key leader and decision maker on behalf of Operations (Hotel, Entertainment, F&B) during the development, conception, building, and introduction phases of all new shipbuilding projects. This role will lead all aspects of new builds for MSC Cruises guest operations.
-
Hotel Operations Director
vor 3 Wochen
Genf, Genf, Schweiz MSC CRUISES VollzeitJob Title: Hotel Operations DirectorJob Summary: We are seeking a seasoned professional to join our team as a Hotel Operations Director at MSC Cruises. As a key member of our leadership team, you will play a pivotal role in shaping the overall guest experience across our fleet.Key Responsibilities:End-to-End Ownership: Take full ownership of the guest...
-
Hotel Operations Manager
vor 2 Wochen
Genf, Genf, Schweiz MSC CRUISES VollzeitJob PurposeThe Hotel Director at MSC Cruises is responsible for delivering exceptional holiday experiences to our guests by effectively managing the overall hotel operation onboard our ships. As an ambassador for the MSC Brand Values, the Hotel Director drives a guest-centric engagement with all departments and crew members.Key Responsibilities Manage the...
-
Hotel Operations Manager
vor 2 Wochen
Genf, Genf, Schweiz MSC CRUISES VollzeitJob PurposeThe Hotel Director is responsible for delivering exceptional holiday experiences to our guests by effectively managing the overall hotel operation onboard our ships. As an ambassador for the MSC Brand Values, this role drives a guest-centric engagement with all departments and crew members.Key ResponsibilitiesManage the entire Guest Experience and...
-
Hotel Operations Manager
vor 1 Monat
Genf, Genf, Schweiz MSC CRUISES VollzeitJob SummaryThe Hotel Director is responsible for delivering exceptional guest experiences onboard our ships. This role requires a strong leader who can manage the hotel operation, drive revenue growth, and ensure compliance with company policies and procedures.Key ResponsibilitiesManage the entire guest experience and ensure guest satisfaction across all...
-
E-commerce Operations Intern
vor 3 Wochen
Genf, Genf, Schweiz The International Air Transport Association VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented E-commerce Operations Intern to join our Commercial Performance Team in Geneva. As a key member of our team, you will be responsible for supporting the launch and growth of the IATA Store, our next-generation e-commerce platform.Key ResponsibilitiesCraft and update products on the IATA...
-
Hotel Operations Manager
vor 2 Monaten
Genf, Genf, Schweiz MSC CRUISES VollzeitJob SummaryThe Hotel Director is a key member of the MSC Cruises team, responsible for delivering exceptional guest experiences onboard our ships. This role requires a strong leader who can manage the hotel operation, drive guest satisfaction, and work closely with various departments to ensure seamless execution.Key ResponsibilitiesManage the entire guest...
-
Hotel Operations Manager
vor 2 Monaten
Genf, Genf, Schweiz MSC CRUISES VollzeitJob SummaryThe Hotel Director is responsible for delivering exceptional guest experiences on board our ships. As a key member of the MSC Cruises team, you will work closely with Executives and Corporate Departments to ensure seamless hotel operations.Key ResponsibilitiesManage the entire guest experience, ensuring satisfaction across all service areas of the...
-
Operations Management Analyst Intern
vor 4 Wochen
Genf, Genf, Schweiz Addax Energy SA VollzeitOperations Management Analyst InternThe Operations Management Analyst Intern will provide comprehensive support to the Downstream Operations management team, including the Operational Excellence and Asset Integrity Manager, the Operational Excellence Officer, and the Deputy Operations Manager. This role involves assisting in the implementation of operational...
-
Hotel Operations Manager
vor 8 Stunden
Genf, Genf, Schweiz MSC CRUISES VollzeitJOB PURPOSEThe Hotel Director at MSC Cruises is a critical role that requires exceptional leadership and management skills to deliver an exceptional guest experience onboard our ships. As a key ambassador for the MSC Brand Values, this position drives a guest-centric engagement with all departments and crew members.KEY ACCOUNTABILITIES• Ensure that all...
-
Hotel Operations Director for New Builds Project
Vor 5 Tagen
Genf, Genf, Schweiz MSC CRUISES VollzeitHotel Operations Director for New Builds ProjectThe Hotel Operations Director for New Builds Project is a key leader and decision maker for MSC Cruises, responsible for the development, conception, building, and introduction phases of all new shipbuilding projects. This role will lead all aspects of new builds for guest operations.Key Responsibilities:Ensure...