Hotel Operations Intern
vor 3 Monaten
The Hotel Operations Intern supports the Project Management team and subsequently the entire Product Development team with the coordination of all Hotel Operations projects. The Project Management teams function is to prioritize, communicate, complete and measure Hotel Operations projects fleetwide. Projects will involve increasing consistency in Hotel Operations, increasing guest NPS and generating return on investment. The Hotel Operations Intern will work with the team on delivering the projects in a timely manner by managing workstreams, setting workshops and reporting progress of execution.
- Fluent in English. Any additional language is an advantage.
- Degree in Hotel Management, Business, Economics, or a related field.
- Analytical, Project Management or Consulting background.
- Proficient in Excel, Financial Plans, Pivot tables.
- Proficient with Microsoft Office and Project Management software.
- Owns and updates Gantt Chart for the entire department’s projects.
- Monitors project progress and creates project status reports for project managers and stakeholders.
- Coordinates project management documents such as the project plan, budget, schedule, or scope statement, as directed by the project manager.
- Performs analytical reports related to cost saving impact and ROIs.
- Works with the team to build and prepare presentations and analysis for the Hotel Operations Projects.
- Manages cross departmental communication.
- Monitors success of the project and shares lessons learned for future projects.VISA REQUIREMENTS (if any)
EU Passport or Right to work in Switzerland.
Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.
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