Customer Service Representative

vor 4 Wochen

Geneve, Schweiz Start emploi Vollzeit

For one of our clients, an international company, we are looking for a

**Customer Service Representative**

**Mission**:
Accountable for providing efficient support to current and prospective customers, as well as giving administrative assistance to the sales and technical service functions. The incumbent handles customer enquiries, orders, manages and archives transactional records, supplies product information, both internally and externally, such as requests for merchandise, claims for lost or damaged goods, incorrect billing and unsatisfactory services rendered, etc.

The incumbent will provide full support on specific projects and/or complete reports regarding order book. He/she will work proactively to provide feedback, identify areas of improvement and business opportunities

The incumbent is responsible to maintain excellent and sustainable Business relationship with Distributors.

**Responsibilities include**:

- Managing Customers Orders from the purchase order receipt to its analysis, booking, monitoring, shipment tracking till delivery, invoicing, crediting and returns.
- Following up and monitoring on a day-to-day basis his or her Back-Orders and Open-order
- Handling Customers Complaints, working closely with our Quality Department and ensuring that each complaint be handled and managed in a timely manner.
- Provide any necessary export documentation for special country requirements, such as but not limited to Certificate of compliance, Export declaration, Certificate of origin.
- Manage Order release, picking, packing and deliveries with the Third Party providers (3PL) and internal Distribution & logistic teams.
- Providing proactive, highly professional, and efficient communication and support on any queries related to Company activities and liaising with any other Department the ensure request completion.
- Follow-up on Regulatory requirements and approvals with regulatory team
- Coordinate special product needs and requirements with Supply Chain Team.
- Participate in records keeping, archiving, and transactional audits
- Adheres to and follows Company policies and procedures and applies function related SOX requirements and use tools such as Agile and Oracle.
- English, French + ideally a third language (Spanish/Arabic)

  • Remote Customer Service Representative

    vor 2 Wochen

    Geneve, Schweiz Aptatargets S.LU. Vollzeit

    Join AptaTargets. Now hiring a Remote Customer Service Representative in Geneve. Tasks - Respond to customer inquiries - Provide product information - Process service requests promptly **Requirements**: - Basic English proficiency required - Residency in Switzerland (essential) - Effective communication skills **Benefits**: - Starting wage of 19...

  • Remote Customer Service Representative

    Vor 7 Tagen

    Geneve, Schweiz Kased Khair Spain SL Vollzeit

    We are seeking a Remote Customer Service Representative for Kased Khair, a leading construction and industrial services firm. Salary starts at 24 CHF per hour. Tasks - Handle customer inquiries. - Resolve customer complaints. - Provide product information. - Manage customer accounts. - Process orders and returns. - Coordinate with internal teams. - Maintain...

  • Fbo Customer Service Representative

    vor 1 Monat

    Geneve, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Fbo Customer Service Representative

    vor 2 Wochen

    Geneve, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Customer Service Representative

    vor 4 Wochen

    Geneve, Schweiz Careerplus Vollzeit

    Vous souhaitez travailler dans une entreprise active dans le domaine médical ? Vous parlez couramment allemand ? Nous avons l'opportunité de vos rêves ! Pour notre client, une entreprise spécialisée dans le domaine médical en tant que distributeur pour plusieurs marques, nous sommes actuellement à la recherche d'un **Customer Service Representative...

  • Customer Service Representative

    vor 2 Wochen

    Geneve, Schweiz One Placement Vollzeit

    Secteur: - Administration - Comptabilité / Industrie - Horlogerie- Poste: - Customer Service Representative (H/F)- Région: - Genève- Localité: - Genève- Type: - Emploi Fixe- Date de parution: - Publié il y a 21 heures- Date début: - Dès que possible- Customer Service Representative (H/F)Depuis 2002, **One Placement SA** est une agence de recrutement...

  • Customer Service Representative

    vor 3 Wochen

    Geneve, Schweiz Start emploi Vollzeit

    For one of our clients, an international company, we are looking for a **Customer Service Representative** **Mission**: Accountable for providing efficient support to current and prospective customers, as well as giving administrative assistance to the sales and technical service functions. The incumbent handles customer enquiries, orders, manages and...

  • Fbo Customer Service Representative

    vor 1 Woche

    Geneve, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Fbo Customer Service Representative

    vor 2 Wochen

    Geneve, Schweiz Hawker Pacific Vollzeit

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Customer Service Representative

    vor 3 Wochen

    Geneve, Schweiz Canonica SA Vollzeit

    _Les entreprises suisses du Groupe Swisscanonica exploitent de nombreux points de vente dans des aéroports en Suisse et à l’étranger, notamment des points de restauration, des bars, des shops et des boutiques de chocolats. Ces entreprises sont également actives dans le catering et la blanchisserie. En outre, elles exploitent un hôtel à Cham (Zug)...

  • Fbo Customer Service Representative

    vor 4 Wochen

    Geneve, Schweiz Jet Aviation AG Vollzeit

    The Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...

  • Fbo Customer Service Representative

    vor 1 Monat

    Geneve, Schweiz Jet Aviation AG Vollzeit

    The Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...

  • Fbo Customer Service Representative

    vor 2 Wochen

    Geneve, Schweiz Jet Aviation AG Vollzeit

    The Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...

  • Customer Service Representative

    vor 3 Wochen

    Geneve, Schweiz Herold Fahrzeugvermietung AG Vollzeit

    **Customer Service Representative - Genève Airport - 50-70%**: Zürich Le Groupe Emil Frey - une entreprise familiale - est l'un des leaders de la branche automobiles et est synonyme de qualité, de tradition, d'innovation et d'oreientation client. La mobilité de nos clients est assurée par un grand réseau de garages, par des importateurs de marques...

  • Customer Service Representative

    vor 2 Wochen

    Geneve, Schweiz Herold Fahrzeugvermietung AG Vollzeit

    **Customer Service Representative - Geneva City - 60-80%**: Zürich Le Groupe Emil Frey - une entreprise familiale - est l'un des leaders de la branche automobiles et est synonyme de qualité, de tradition, d'innovation et d'oreientation client. La mobilité de nos clients est assurée par un grand réseau de garages, par des importateurs de marques...

  • Customer Service Representative Fr/all

    vor 3 Wochen

    Geneve, Schweiz Interiman Vollzeit

    **INTRODUCTION**: Pour l'un de nos clients, une prestigieuse maison d'horlogerie de luxe basée à **Genève**, nous sommes à la recherche d'un: **Customer Service Representative FR/ALL** *** Poste fixe à 100% **DESCRIPTION DE LA MISSION**: - Réception et saisie de commandes clients de fournitures horlogères pour nos boutiques et revendeurs - Envoi...

  • Customer Service Representative Fr/all

    vor 3 Wochen

    Geneve, Schweiz Interiman Vollzeit

    **INTRODUCTION**: Pour l'un de nos clients, une prestigieuse maison d'horlogerie de luxe basée à **Genève**, nous sommes à la recherche d'un: **Customer Service Representative FR/ALL** *** Poste fixe à 100% **DESCRIPTION DE LA MISSION**: - Réception et saisie de commandes clients de fournitures horlogères pour nos boutiques et revendeurs - Envoi...

  • Customer Service Representative Fr/all Bilingue

    vor 1 Monat

    Geneve, Schweiz Adecco Vollzeit

    Mandaté par une société basée sur le canton de Genève, nous sommes à la recherche d'un/une **Customer Service Representative FR/ALL bilingue**: **Votre défi**: - Réceptionner et saisir les commandes de fournitures pour nos boutiques et détaillant - Envoyer les marchandises aux clients - Traiter, enregistrer et facturer les réparations de nos...

  • Customer Service Representative Fr/all Bilingue

    vor 3 Wochen

    Geneve, Schweiz Adecco Vollzeit

    Mandaté par une société basée sur le canton de Genève, nous sommes à la recherche d'un/une **Customer Service Representative FR/ALL bilingue**: **Votre défi**: - Réceptionner et saisir les commandes de fournitures pour nos boutiques et détaillant - Envoyer les marchandises aux clients - Traiter, enregistrer et facturer les réparations de nos...

  • Customer Service Representative Fr/all/ang

    vor 4 Wochen

    Geneve, Schweiz Adecco Vollzeit

    Pour l'un de nos clients basés sur le canton de Genève, nous sommes à la recherche d'un/une: **Customer Service Representative FR/ALL/ANG**: **Votre défi**: - Vous garantissez l'enregistrement, le suivi, la préparation d'expédition et la facturation des commandes - Vous vérifiez la solvabilité du client et la revue du contrat - Vous assurez le suivi...