Account Technology Strategist Retail

vor 3 Wochen

Zurich, Schweiz Microsoft Vollzeit

As a company, Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We empower our own people to achieve more and make a difference in the world. Join us and lead transformational impact with our top customers.

Our Account Technology Strategists at Microsoft are the industry and technology expert that maps industry scenarios to DT technical vision, orchestrates and manages technical resources from Microsoft, partners and a customer and delivers the new technical architecture to enable brand new business outcomes of the strategic customer.

This role is vital to Microsoft. Traditional sales engagement methods have evolved and customers are more seeking consultative partnerships. The best Account Technology Strategists care deeply and have a passion for learning both about Microsoft and our customers businesses and the communities they serve.

Armed with world class cloud solutions, your challenge is to unlock the potential of enterprise customers through insight and storytelling to demonstrate clear business value accelerating their Digital Transformation and success. High level customer satisfaction is a key measure, as are revenue/consumption targets.

The most successful Account Technology Strategists are keen on meaningful customer engagement, value diverse perspectives and are able to integrate a variety of views into a value proposition for our customers. The best Account Technology Strategists are resourceful leaders of virtual teams, and curious to listen and learn from their customers. These attributes allow them to advise confidently and elevate their customer’s business.

This role will support a large Retail companies headquartered in Switzerland and will be orchestrating an international team.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

**Responsibilities**:
**Customer and Industry Insights**
- Synthesizes business insights, global best practices, and industry expertise to develop recommendations for managing accounts.
- Orchestrates global teams, addresses business challenges, and aligns work with overall strategy.
- Applies deep expertise to identify industry scenarios and partners, supporting customers in solving issues.

**Trusted Advisor**
- Acts as a virtual CTO/CDO, advising on solutions and positioning Microsoft capabilities.
- Provides thought leadership, shares best practices, and guides internal teams.
- Leverages industry knowledge, collaborates with partners, and advocates for customer needs.

**Technology Strategy Formulation**
- Analyzes customer needs and collaborates with global executives to develop overall strategy.
- Ensures execution of technology strategy and digital transformation.
- Creates mid
- and long-term technical and business roadmaps based on business priorities and industry landscape.

**Technology Sales: Demand Generation and Orchestration**
- Drives opportunities using industry best practices and presents them to the customer.
- Qualifies opportunities for product and solution sales, leveraging partners and channels.
- Collaborates with the account team, customer, and partner for successful outcomes.
- Manages engagement pipeline, coaches peers, and defines opportunity initiation standards.

**Differentiated Value Proposition**
- Leads digital transformation for assigned accounts.
- Provides guidance and challenges customer thinking with innovative ideas.
- Partners with line-of-business leader or senior executive within customer organization.
- Articulates how Microsoft technology/services will meet future business needs.

**Mapping and Account Planning**
- Helps sell Microsoft offerings to customers.
- Bridges customer business requirements and technology.
- Orchestrates internal teams and partners.
- Establishes best practices for account planning.

**Education and Thought Leadership**
- Leads customer technology engagement towards digital transformation.
- Delivers regular industry/technology briefings to customer technology decision-makers.
- Creates enablement plans for large customers and drives innovations to help them meet goals.
- Drives customer skilling initiatives and execution.

**Qualifications**:
**Required/Minimum Qualifications**
- Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, or related field several years of technical consulting, technical consultative selling, business consulting, practice building, or related

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