Teamleiter in Remote Customer Meeting Point 80
vor 2 Monaten
Who you are
- Experienced in leading and/or influencing co-workers and energized by developing and challenging people to reach and set individual goals.
- Strong knowledge of how to motivate, evaluate, coach and empower both generalists and specialists individually as well as to create togetherness within teams.
- Good knowledge of change management and understanding of key factors for a successful change initiative
- Broad knowledge of the Customer business and the omnichannel customer meeting (within Payment or Resolutions).
- Motivated by working in a dynamic and result driven retail environment.
- High level of data/computer proficiency
- Passion for home furnishing and people's life at home
- Understanding of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people
- You are able to communicate fluently in English both written and spoken.
A day in your life with us
- Create an inspiring and motivating work environment and build a committed team with a strong customer focus and securing a great remote customer experience and trust in the IKEA Brand.
- Evaluate adherence to defined ways of working for Generalists and Specialists within their skill area in order to identify performance improvement areas in processes and behaviors.
- Lead, coach and follow up individual development to empower team members through knowledge, trust and motivation, thus building business competence, securing succession and enhancing the quality of soft skills in the customer meeting.
- Create, monitor and follow up team action plans, in order to reach set goals.
- Identify improvement needs in the work environment thus contributing to create a great place to work.
- Contribute with operational and functional expertise to the Schedule/Intraday department to ensure an optimal number of co-workers are available to meet the customer at all times.
- Validate that hiring, onboarding and training of co-workers is performed according to standards in order to secure competence of co-workers.
After a first selection we will contact you and - in a positive case - discuss the further steps with you.
-
Teamleiter in Remote Customer Meeting Point 80
vor 2 Monaten
Spreitenbach, Schweiz IKEA VollzeitWho you are - Experienced in leading and/or influencing co-workers and energized by developing and challenging people to reach and set individual goals. - Strong knowledge of how to motivate, evaluate, coach and empower both generalists and specialists individually as well as to create togetherness within teams. - Good knowledge of change management and...
-
Teamleiter in Remote Customer Meeting Point 80
vor 2 Monaten
Spreitenbach, Schweiz IKEA VollzeitWho you are - Experienced in leading and/or influencing co-workers and energized by developing and challenging people to reach and set individual goals. - Strong knowledge of how to motivate, evaluate, coach and empower both generalists and specialists individually as well as to create togetherness within teams. - Good knowledge of change management and...
-
Teamleiter in Remote Customer Meeting Point 80
vor 1 Woche
Spreitenbach, Aargau, Schweiz IKEA VollzeitWho you are Experienced in leading and/or influencing coworkers and energized by developing and challenging people to reach and set individual goals. Strong knowledge of how to motivate, evaluate, coach and empower both generalists and specialists individually as well as to create togetherness within teams. Good knowledge of change management and...
-
Sachbearbeiter in Personaleinsatzplanung 80
vor 1 Woche
Spreitenbach, Schweiz IKEA VollzeitDas macht deinen alltag bei uns aus Bei IKEA lautet unsere Mission, den vielen Menschen dabei zu helfen, jeden Tag ein besseres Leben in ihren eigenen vier Wänden, in ihren Gemeinschaften und auf diesem Planeten, den wir alle unser Zuhause nennen, zu führen. Wir sind darauf bedacht, IKEA in allem, was wir tun, zugänglicher, erschwinglicher und...
-
Sachbearbeiter in Personaleinsatzplanung 80
vor 1 Woche
Spreitenbach, Aargau, Schweiz IKEA VollzeitDas macht deinen alltag bei uns ausBei IKEA lautet unsere Mission, den vielen Menschen dabei zu helfen, jeden Tag ein besseres Leben in ihren eigenen vier Wänden, in ihren Gemeinschaften und auf diesem Planeten, den wir alle unser Zuhause nennen, zu führen. Wir sind darauf bedacht, IKEA in allem, was wir tun, zugänglicher, erschwinglicher und nachhaltiger...
-
Mitarbeiter:in Remote Planning Kitchen
vor 1 Monat
Spreitenbach, Schweiz Ikea VollzeitJob ID: Date posted: 13/03/ Wer du bist Als Mitarbeiterin oder Mitarbeiter des Online Planning Service bist du dafür verantwortlich, unseren Kundinnen und Kunden einen guten Service zu bieten, ihre Bedürfnisse zu erkennen und ihnen aktiv gute Lösungen anzubieten. Du triffst unsere Kundschaft in virtuellen Gesprächen und unterstützt sie bei...
-
Mitarbeiter in Customer Support Sales
vor 1 Woche
Spreitenbach, Aargau, Schweiz IKEA VollzeitWer du bist Expert knowledge of the IKEA products and services with special focus on certain complex range areas Strong knowledge of home furnishing design Expert knowledge of relevant digital planning and sales tools and how to visualize attractive complete home furnishing solutions Strong knowledge of general remote customer behavior across channels as...
-
Mitarbeiter:in Customer Support Sales
vor 1 Woche
Spreitenbach, Aargau, Schweiz Ikea VollzeitJob ID: Date posted: 10/06/ Who you are Expert knowledge of the IKEA products and services with special focus on certain complex range areas Strong knowledge of home furnishing design Expert knowledge of relevant digital planning and sales tools and how to visualize attractive complete home furnishing solutions Strong knowledge of general remote...
-
Mitarbeiter in Customer Support Sales
vor 2 Wochen
Spreitenbach, Schweiz IKEA VollzeitWer du bist - Expert knowledge of the IKEA products and services with special focus on certain complex range areas - Strong knowledge of home furnishing design - Expert knowledge of relevant digital planning and sales tools and how to visualize attractive complete home furnishing solutions - Strong knowledge of general remote customer behavior across...
-
Mitarbeiter in Customer Support Sales
vor 4 Wochen
Spreitenbach, Schweiz IKEA VollzeitWer du bist - Expert knowledge of the IKEA products and services with special focus on certain complex range areas - Strong knowledge of home furnishing design - Expert knowledge of relevant digital planning and sales tools and how to visualize attractive complete home furnishing solutions - Strong knowledge of general remote customer behavior across...
-
Mitarbeiter:in Customer Support Sales
vor 1 Monat
Spreitenbach, Schweiz Ikea VollzeitJob ID: Date posted: 09/04/ Who you are Expert knowledge of the IKEA products and services with special focus on certain complex range areas Strong knowledge of home furnishing design Expert knowledge of relevant digital planning and sales tools and how to visualize attractive complete home furnishing solutions Strong knowledge of general...
-
Mitarbeiter:in Customer Support Sales
Vor 2 Tagen
Spreitenbach, Schweiz Ikea VollzeitJob ID: Date posted: 10/06/ Who you are Expert knowledge of the IKEA products and services with special focus on certain complex range areas Strong knowledge of home furnishing design Expert knowledge of relevant digital planning and sales tools and how to visualize attractive complete home furnishing solutions Strong knowledge of general...
-
Knowledge Specialist 80-100%
Vor 3 Tagen
Spreitenbach, Schweiz IKEA AG TeilzeitPeople, Projects & Support Knowledge Specialist 80-100%Für später speichernBewerbenSpreitenbach, SwitzerlandAdministration & Support ServicesVollzeitStandort erkunden Stellenbeschreibung Anzeigen-ID: 245559 Veröffentlichungsdatum: 26.06.2024 Wer du bist In dieser Position erstellst und pflegst du eine qualitativ hochwertige Wissensdatenbank,...
-
Knowledge Specialist 80-100%
Vor 3 Tagen
Spreitenbach, Aargau, Schweiz IKEA AG VollzeitPeople, Projects & SupportKnowledge Specialist 80-100%Für später speichernBewerbenSpreitenbach, SwitzerlandAdministration & Support ServicesVollzeitStandort erkundenStellenbeschreibungAnzeigen-ID: 245559Veröffentlichungsdatum: Wer du bist In dieser Position erstellst und pflegst du eine qualitativ hochwertige Wissensdatenbank, einschließlich notwendiger...
-
Senior Resolution Generalist Kitchen 80
vor 2 Wochen
Spreitenbach, Schweiz IKEA AG TeilzeitTätigkeiten rund um den Kunden Senior Resolution Generalist Kitchen 80 - 100%Für später speichernBewerbenSpreitenbach, SwitzerlandKundenservice & KasseVollzeitStandort erkunden Stellenbeschreibung Anzeigen-ID: 241776 Veröffentlichungsdatum: 04.06.2024 Who you are We believe your backpack consists of:• Strong knowledge of IKEAs corporate identity, core...
-
Senior Resolution Generalist Kitchen 80
vor 1 Woche
Spreitenbach, Aargau, Schweiz Ikea VollzeitJob ID: Date posted: 04/06/ Who you are We believe your backpack consists of:Strong knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people Passion for meeting customers, finding solutions and common understanding Extensive knowledge of policies and regulations connected to after sales Expert...
-
Senior Resolution Generalist Kitchen 80
vor 4 Wochen
Spreitenbach, Schweiz Ikea VollzeitJob ID: Date posted: 04/06/ Who you are We believe your backpack consists of: Strong knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people Passion for meeting customers, finding solutions and common understanding Extensive knowledge of policies and regulations connected to after...
-
Senior Resolution Generalist Kitchen 80
vor 1 Woche
Spreitenbach, Aargau, Schweiz IKEA AG VollzeitTätigkeiten rund um den KundenSenior Resolution Generalist Kitchen %Für später speichernBewerbenSpreitenbach, SwitzerlandKundenservice & KasseVollzeitStandort erkundenStellenbeschreibungAnzeigen-ID: 241776Veröffentlichungsdatum: Who you areWe believe your backpack consists of: Strong knowledge of IKEAs corporate identity, core values and vision of...
-
Senior Resolution Generalist Kitchen 80
vor 2 Wochen
Spreitenbach, Aargau, Schweiz IKEA AG VollzeitTätigkeiten rund um den KundenSenior Resolution Generalist Kitchen %Für später speichernBewerbenSpreitenbach, SwitzerlandKundenservice & KasseVollzeitStandort erkundenStellenbeschreibungAnzeigen-ID: 241776Veröffentlichungsdatum: Who you areWe believe your backpack consists of: Strong knowledge of IKEAs corporate identity, core values and vision of...
-
Senior SAP Consultant für Customer Service
vor 2 Monaten
Spreitenbach, Aargau, Schweiz proaxia consulting group ag VollzeitSenior SAP Consultant für Customer Service (m / f / d) Unser Geschäftsbereich Discrete Manufacturing bietet Dir Raum zum Designen und Implementieren von digitalen Innovationen für Vertrieb und Service. Gemeinsam mit unserem internationalen Team begleitest Du unsere Kunden auf ihrem Weg in die digitale Zukunft.Deine Rolle bei unsDu übernimmst...
