Technical Operations Manager, Duplex for Web

vor 1 Woche


Fribourg, Schweiz Google Vollzeit

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- Experience managing vendor-led workflows.

Preferred qualifications:

- Ability to streamline complex processes and implement workflows designed to increase efficiency.
- Effective project management and communication skills, with the ability to manage agencies, vendors, and large projects in multi-matrixed environments.
- Excellent thought-leadership and relationship building and management skills with both internal stakeholders and external partners.
- Excellent analytical, problem-solving, and critical thinking skills, combined with excellent business judgment.

**About the job**:
The gTech Google Assistant team enables partners and developers to create delightful assistive experiences on Google Assistant.

In this role, you will manage the workflow for vendor teams in creating, testing, and monitoring scripts. You'll manage the daily program while also dedicating significant efforts to optimizing work through process improvements, vendor strategies, product feedback, and tool recommendations.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

**Responsibilities**:

- Manage resourcing and capacity allocation of the vendor team and align with needs defined by product teams. Resolve conflicts of concurrent projects and consolidate requests.
- Define and assess performance metrics on a vertical by vertical basis, manage expectations on scripting/testing velocity, and craft SLAs.
- Support the Product Management/Engineering team to incubate new ideas and experiments and staff with the right resources to get prototypes built quickly. Measure effects of new launches and translate into SLAs.
- Manage program budget, monitoring operational expenditures across all verticals. Provide a detailed overview of burndowns for each vertical.
- Evaluate the best way to build and maintain a large number of verticals without needing to grow the vendor team proportionally. Drive efficiency, support building an efficient and sustainable toolset, and actively implement process improvements.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.



  • Fribourg, Schweiz Lumentum Operations LLC Vollzeit

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Engineering Program Manager #20210623 Lumentum is an Equal Opportunity Employer,...


  • Fribourg, Schweiz SAP Vollzeit

    **What we offer** **TASKS** **Your responsibilities as a Technical Quality Manager (f / m / d) are**: - Comprehensive understanding of our customer business and IT-strategy being able to identify customer challenges - Deep Understanding and positioning of all potential PE Deployment Scenarios for On-Premise, Hybrid and Cloud environments - Taking over...


  • Fribourg, Schweiz skyguide Vollzeit

    Skyguide sorgt mit 1500 Mitarbeitenden aus über 30 Nationen und Kulturen an 14 Standorten für die Flugsicherung in der Schweiz und im angrenzenden Ausland. 2021 wurden rund 0,7 Millionen (bisher rund 1,3 Millionen) zivile und militärische Flugzeuge sicher und effizient durch den am dichtest beflogenen Luftraum Europas geführt. Dafür sucht Skyguide...


  • Fribourg, Schweiz Google Vollzeit

    Minimum qualifications: - Experience with strategy, consulting, and business operations in a technical field or human resources. - Experience with program/project management. - Experience with analytics, key performance indicators, and scorecards. Preferred qualifications: - Experience with people management. - Experience with influencing stakeholders and...


  • Fribourg, Schweiz LHH Vollzeit

    One of our clients, an international company in network digitalization. We are looking for a senior technical sales to join their group. Your Responsabilities: - Master Degree in Engineering - 3 years’ experience in sales position - Experience in electrical equipment/components business, energy grid monitoring - Measurement and protection business are...


  • Fribourg, Schweiz Red Hat Software Vollzeit

    About the job: The Red Hat Consulting team is looking for a Technical Project Manager to join us in Zurich, Switzerland, Vienna, Austria, or remotely in one of these countries. In this role, you will manage services projects in the region of Austrian and Swiss Alps from initiation through to delivery and closure. You'll coordinate and conduct customer...


  • Fribourg, Schweiz Sygnum Bank AG Vollzeit

    You will be part of the Digital Product Management team, which is at the intersection of technology, business and operations. Our in-house Digital Assets Custody platform is at the core of Sygnum’s offering and stores our clients’ crypto assets and tokens in an institutional-grade highly secure platform. As the Product Manager - Digital Assets Custody...


  • Fribourg, Schweiz Archlet AG Vollzeit

    As Sales Operations Manager, you will take a strategic role in our accelerated growth journey following a successful Series A. Within the Go-To-Market team, you will directly contribute to the increased effectiveness and efficiency of Marketing, Sales and Customer Success. **YOUR MISSION**: - Optimize our customer engagements by using data insights to...


  • Fribourg, Schweiz Avaloq Vollzeit

    Company Description Writing the future. Together. Avaloq is a value driven, fast-paced financial technology and services company and we are committed to developing the banking solutions of tomorrow. Technical Program Managers (or Theme Owners) are ultimately accountable for the delivery of the assigned portfolio through the supply and demand control within...


  • Fribourg, Schweiz Embotech AG Vollzeit

    Embotech is a software company developing cutting edge optimization technology for vehicles and vehicles’ fleets. We are determined to accelerate the transition towards efficient transportation by leveraging the core real-time optimization technology that we have been developing since 2012. Our team is comprised of highly skilled employees with a passion...

  • Clinical Data Manager

    Vor 6 Tagen


    Fribourg, Schweiz Frank Recruitment Group Vollzeit

    Clinical Data Manager The clinical data manager creates the conditions for the correct and complete collection, storage, processing and forwarding of data that is collected as part of clinical studies: Tasks and responsibilities: - Trial database specification including design and setup of CRFs, visit plans and randomization schemes - Set up of projects in...

  • Back Office Manager

    vor 2 Wochen


    Fribourg, Schweiz Interiman Vollzeit

    **INTRODUCTION**:For one of our clients, an international NGO based here in Geneva, we are looking for a: **Back Office Manager** Temporary mission - 100% **ASSIGNMENT DESCRIPTION**:**Purpose of the post**: **Duties and responsibilities**: Treasury Operations - Co-ordinate all funding activities with the internal stakeholders to ensure that The Company's...


  • Fribourg, Schweiz Google Vollzeit

    Minimum qualifications: - Bachelor’s degree, or equivalent practical experience. - Experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript). - Experience in a technical leadership role; overseeing strategic projects, with experience in a people management, supervision/team leadership...


  • Fribourg, Schweiz NatWest Group Vollzeit

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in Switzerland and as such all normal working days must be carried out in Switzerland. We're looking for a Release and Environment Manager to join us in Zurich. -...

  • Technical Consultant

    Vor 6 Tagen


    Fribourg, Schweiz Salesforce Vollzeit

    **Job Category**:Customer Success Group **Job Details**:_Technical Consultant / Technical Architect / Program Architect - Salesforce Core (all seniority levels considered)- Location: office / remote based in Germany, Austria and Switzerland- Department Description: Salesforce Customer Success Group (CSG) are a team of trusted advisers, partners, and experts...

  • Technical Purchaser

    vor 1 Woche


    Fribourg, Schweiz Zimmer Biomet Vollzeit

    **Requisition Number**: EMEA10210 **Employment Type**: Full-time **Location**: Geneva Founded in 1927 and headquartered in Warsaw, Indiana, USA, Zimmer Biomet is a global leader in musculoskeletal healthcare. We design, manufacture and market orthopedic reconstructive products; sports medicine, biologics, extremities and trauma products; spine, bone...


  • Fribourg, Schweiz Digital Realty Vollzeit

    **Overview** **Your Role** The Service Planning Manager acts as a holistic pivot point that has an overview of everything that happens in the data center and on the campus (maintenance, customer requests, deliveries, cleanliness, security etc.) and ensures that the tasks are assigned to the correct department. The following two specialist teams are under...

  • Operations Manager

    vor 1 Woche


    Fribourg, Schweiz Capomondo Vollzeit

    **Capomondo** est une société de services qui soutient les marques du groupe Luigia (Capocaccia, Luigia, ByLuigia) opérant dans le secteur de la restauration avec innovation, passion et engagement pour la satisfaction du client. Notre groupe est en pleine croissance et se développe en Suisse et à l'étranger. Nous sommes actuellement à la recherche...


  • Fribourg, Schweiz CERN Vollzeit

    Company Description Job Description** Introduction** Electrical engineering (EN-EL) on a large scale like no other basic science research facility: pushing technical boundaries, engaging in new ways of thinking, of managing, of working. Are you an accomplished electrical engineer, with demonstrated experience in taking your vision from concept to...


  • Fribourg, Schweiz Cyberi Vollzeit

    **_We are looking for an experienced GRC Engineering Manager on behalf of our client based in Zurich, Switzerland._** **Job content** **Jobgrade max: C Manager** **You will be part of the enablement team for our clients Digital Business Technology department and responsible for leading IT Risk Management, internal & external Audits (currently based on...