Bilingual - Swiss French & German - Freelance

vor 2 Wochen


Bern, Schweiz United Call Centers Kft Vollzeit

United Call Centers is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in various languages and we are currently looking for talented individuals to join in on our expanding customer service team working for the Swiss market.

**Job responsibilities**:

- Help with any additional administrative tasks on campaign
- Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management
- Ensure the Service Desk meets all SLA compliance requirements to the business by exercising an ownership mentality toward customer needs, showing respect and consideration to all team members and contributing improvements where possible
- Being on time and available for given shifts
- Participation on all required training
- Substitution of other agents if needed
- Giving immediate feedback in case of any difficulties or issues with the used program

**Agent Requirements**:

- Native French and Native German language knowledge (Swiss dialect in both is preferred) and fluent English skills. Fluent Italian is a plus.
- 1 year experience in call/service center in a similar role
- Excellent written and spoken communication skills
- Good organization and problem solving skills
- Ability to work in a flexible schedule between 9:00 - 17:00 Monday - Friday (Central European time)

**Work Environment Requirements**:

- Quiet workplace (tasks are delivered from the comfort of the customer support agent's home)
- USB Headset (separate microphone and loudspeakers are not good enough to manage calls)
- Computer or Laptop with Windows operating system (Windows 8 or above)
- Broadband internet connection (mobile internet is not good enough to manage calls)

Payment is 16 EUR/hour, paid monthly via Wise.

**Job Type**: Freelance

**Salary**: CHF16.00 per hour

Schedule:

- Day shift

**Experience**:

- Customer care / Call center: 1 year (required)

**Language**:

- French and German on a native level (required)
- French and German in the Swiss dialect (preferred)



  • Bern, Schweiz Hummingbird Consultancy Vollzeit

    **Please be aware this opportunity will require Professional level German and French and conversational English language skills.** An exciting opportunity to work independently for a boutique hotel located in the Valais Region. Responsible for growing revenue from the DACH region by efficient reservations management and growing business and relationships...


  • Bern, Bern, Schweiz Swiss International Air Lines AG Vollzeit

    TasksYour tasks consist of research and the final written response to customer inquiries. With the worldwide tracing system you search for the customer's luggage. If not located, you will take care of the settlement. In addition our department support Customer Services in view of baggage inquiries.Customer service in connection with baggage incidents in...

  • Senior Accountant

    vor 2 Wochen


    Bern, Bern, Schweiz Tiger Recruitment Vollzeit

    Senior Accountant - SAPOverviewWe have an excellent opportunity for an experienced Accountant to join a renowned Swiss cosmetics business. You will have knowledge across all ares of Finance, ideally within a consumer lead environment and have good knowledge of SAP, together with advanced English and French languages.ResponsibilitiesResponsible for the...

  • Software Developer

    vor 3 Wochen


    2606 Corgémont (Bern), Schweiz Swiss Timing LTD Vollzeit

    Software Developer (all genders) The company Behind every record, there are years of intensive training and the athlete’s desire to produce excellent performances. Behind the result, there is profound know-how and the high precision of Swiss Timing’s state-of-the-art technology. If you want to participate in the future development of high level sport...


  • Bern, Schweiz Marco Fuhrer Vollzeit

    Für einen unserer Kunden suchen wir eine erfahrenen Datenbank Administrator (m/w/d). - Aufgabe: - Planen und Überwachen des Datenbankeinsatzes - Implementieren, Warten und Betreiben von verteilten Datenbanken - Überwachen der Datenintegrität - Durchführen von Datenbank-Monitorings zu Prozessen, Objekten und Reports - Performance Optimierungen -...

  • Research Assistant

    vor 1 Woche


    Bern, Schweiz Universität Bern Vollzeit

    We are seeking a highly motivated research assistant to be involved in a research project entitled “The sources and impact of moral distress on Swiss junior physicians: A mixed methods study to develop a framework to foster resilience, ethical competence, and wellness in junior physicians”. The project is funded by the SAMW via the KZS Fund. **Period**:...

  • Research Assistant

    vor 1 Woche


    Bern, Schweiz Universität Bern Vollzeit

    We are seeking a highly motivated research assistant to be involved in a research project entitled “The sources and impact of moral distress on Swiss junior physicians: A mixed methods study to develop a framework to foster resilience, ethical competence, and wellness in junior physicians”. The project is funded by the SAMW via the KZS Fund. **Period**:...

  • Senior Accountant

    vor 2 Wochen


    Bern (Switzerland) Tiger Recruitment Vollzeit

    Senior Accountant - SAP OverviewWe have an excellent opportunity for an experienced Accountant to join a renowned Swiss cosmetics business. You will have knowledge across all ares of Finance, ideally within a consumer lead environment and have good knowledge of SAP, together with advanced English and French languages.Responsibilities Responsible for the...

  • Warehouse Manager

    vor 1 Woche


    2606 Corgémont (Bern), Schweiz Swiss Timing LTD Vollzeit

    Warehouse Manager (all genders) The company Behind every record, there are years of intensive training and the athlete’s desire to produce excellent performances. Behind the result, there is profound know-how and the high precision of Swiss Timing’s state-of-the-art technology. If you want to participate in the future development of high level sport...


  • Bern, Schweiz UNHCR Vollzeit

    Description Required Languages German , French , English Desired Languages , , Additional Qualifications French Language, German Language, Human Rights, International Human Rights, Languages, PR-Analysis of laws and practice relevant to human rights, Refugee Law Other information This position doesn't require a functional...


  • Bern, Bern, Schweiz United Nations High Commissioner for Refugees (UNHCR) Vollzeit

    JOB DESCRIPTIONTerms of ReferenceThe UNHCR Office for Switzerland and Liechtenstein offers attractive internships with the legal/protection unit as well as the public relations unit. The internships are available throughout the year and usually last six months.The Office acts as a country office for Switzerland and Liechtenstein. We work closely with the...


  • Bern, Bern, Schweiz United Nations High Commissioner for Refugees (UNHCR) Vollzeit

    JOB DESCRIPTIONTerms of ReferenceThe UNHCR Office for Switzerland and Liechtenstein offers attractive internships with the legal/protection unit as well as the public relations unit. The internships are available throughout the year and usually last six months.The Office acts as a country office for Switzerland and Liechtenstein. We work closely with the...


  • Bern, Bern, Schweiz United Nations High Commissioner for Refugees (UNHCR) Vollzeit

    JOB DESCRIPTIONTerms of ReferenceThe UNHCR Office for Switzerland and Liechtenstein offers attractive internships with the legal/protection unit as well as the public relations unit. The internships are available throughout the year and usually last six months.The Office acts as a country office for Switzerland and Liechtenstein. We work closely with the...

  • Secretary

    vor 1 Tag


    Bern, Schweiz The Embassy of the Republic of Korea Vollzeit

    **Job opening for a Full-Time Employee** Please visit the Website to download the (required) attachment document. **1. Vacancy details**: - Position: Secretary - Vacancy: 1 **2. Job description**: - Provide administrative support to the Ambassador - Handle phone inquiries and correspondences - Liaise with local authorities and relevant parties regarding...

  • Concrete Technician

    vor 1 Woche


    Bern, Schweiz Talentor Sweden AB Vollzeit

    **Main Responsibilities**: - Ensure that the laboratory is well organized according to safety standards and 5S - Perform test on fresh and hardened properties of concrete, according to the best practices used in the R&D laboratory and knowing international norms - To support the Concrete Laboratory in all aspects of sample preparation and casting, including...

  • Residence Manager

    Vor 2 Tagen


    Bern, Schweiz U.S. Embassy Vollzeit

    Betriebsleitung Hoteldirektion / Regionaldirektion The U.S. Embassy Bern is seeking eligible and qualified applicants for the position of: **RESIDENCE MANAGER - Full Time** The incumbent has responsibility for managing the Chief of Mission Residence (CMR), consulting regularly with the Ambassador concerning its operation. - Oversee and coordinate the...


  • Bern, Schweiz Marco Fuhrer Vollzeit

    Für einen unserer Kunden suchen wir einen erfahrenen technischen Product Owner (m/w/d) zur Projektunterstützung. - Aufgabe: - Als Owner der Delivery Pipeline für einen komplexen Anwendungsverbund planst du die Toolchain und Quality-Gates für ein zuverlässiges, nachvollziehbares und reproduzierbares Delivery. - Du erstellst Konzepte und Designs in enger...


  • Bern, Schweiz Kanton Bern Vollzeit

    The Institute of Geological Sciences (University of Bern, Switzerland) invites applications for two 4 years PhD positions, which are embedded in the swisstopo project '3D Alps'. The aim of the project is to obtain a complete 3D model of the Central Alps, in which the PhD candidates of the announced positions focus on the 3D modelling of the Helvetic...


  • Bern, Bern, Schweiz Kanton Bern Vollzeit

    The Institute of Geological Sciences (University of Bern, Switzerland) invites applications for two 4 years PhD positions, which are embedded in the swisstopo project '3D Alps'. The aim of the project is to obtain a complete 3D model of the Central Alps, in which the PhD candidates of the announced positions focus on the 3D modelling of the Helvetic sediment...


  • Bern, Schweiz Universität Bern Universität Bern Vollzeit

    **Doctoral Researcher** **70 - 100 %**: KPM Center for Public Management (KPM) Start of employment: January 2024 (earlier start is possible) The doctoral researcher will examine the political debate and narratives about animal experimentation used in Swiss direct-democratic campaigns and explore their influence on public opinion. The position is part of...