Aktuelle Jobs im Zusammenhang mit Customer Service - Sion - Nestlé Nespresso
-
Customer Service
vor 3 Monaten
Sion, Schweiz Nestle Operational Services Worldwide SA Vollzeit**Position Snapshot** Location: Sion, Switzerland Company: Nespresso Sion Act. Rate: 80%-100% Type of contract: Permanent contract **What we offer at Nespresso** Flexible work guidelines in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you! Genuine opportunities for...
-
Customer Service
vor 8 Stunden
sion, Schweiz Nespresso Sion VollzeitPosition Snapshot Location: Sion, SwitzerlandCompany: Nespresso SionAct. Rate: 80%-100% Type of contract: Permanent contract What we offer at Nespresso Flexible work guidelines in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you! Genuine opportunities for career and...
-
Customer Service
Vor 2 Tagen
Sion, Schweiz Nespresso Sion VollzeitAt Nespresso, we've built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture,...
-
Customer Service
vor 22 Stunden
Sion, Schweiz Nespresso Sion VollzeitAt Nespresso, we've built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture,...
-
Customer Service
vor 2 Monaten
Sion, Schweiz Nestle Operational Services Worldwide SA Vollzeit**Position Snapshot** Location: Sion, Switzerland Company: Nespresso Swiss Market Act. Rate: 80-100% Type of contract: Permanent contract **What we offer at Nespresso** Flexible work guidelines in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you! Genuine...
-
Customer Service
vor 2 Monaten
Sion, Schweiz Nestle Operational Services Worldwide SA Vollzeit**Position Snapshot** Location: Sion, Switzerland Company: Nespresso Sion Act. Rate: Full-Time, 100% Type of contract: Permanent contract **What we offer at Nespresso** Flexible work guidelines in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you! Genuine...
-
Customer Service
vor 2 Monaten
Sion, Schweiz Nestlé VollzeitPosition Snapshot Location: Sion, Switzerland Company:Nespresso Sion Act. Rate: Full-Time, 100% Type of contract: Permanent contract What we offer at Nespresso Flexible work guidelines in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you! Genuine opportunities for...
-
Customer Service
vor 2 Monaten
Sion, Schweiz Nestle Operational Services Worldwide SA Vollzeit**Instantané du poste** Lieu : Sion, Suisse Entité : Nespresso Suisse Taux d’activité : 80%-100% Type de contrat : Durée indéterminée **Ce que nous offrons chez Nespresso** Un cadre de travail flexible associant travail au bureau et télétravail. Durant le processus de recrutement, n’hésitez pas à nous parler de vos attentes en termes de...
-
Customer Service
vor 5 Monaten
Sion, Schweiz Kone VollzeitNous vous recherchons dès que possible en tant que Customer Service & Admin Teamleader F/D/E (a) sur notre site de Sion. Dans cette fonction, vous serez responsable de la gestion de deux équipes de backoffice, l’une à Sion, l’autre à Brüttisellen, et contribuerez à la réalisation des objectifs fixés en termes de bénéfices, chiffre d'affaires et...
-
Technical Service Manager
vor 5 Monaten
Sion, Schweiz Central Parking VollzeitYour tasks This involves taking responsibility for customer service in French-speaking Switzerland, leading a small team of technicians. Our customers are active in sports, mountaineering and events. Our systems consist of access gates, machines, servers, PCs and the software required for access control. Responsibility for the technician team and...
-
Deutschsprachige Kundenservice in Griechenland
vor 2 Monaten
Sion, Schweiz Teleperformance VollzeitAre you familiar with digital cameras, printers & photocopiers? Join our Canon tech-support team!Would you like to get an in-depth experience in the world of photography and imaging? Teleperformance Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for...
-
Dispatcher/coordinateur Français/allemand
vor 5 Monaten
Sion, Schweiz Kone VollzeitNous vous recherchons dès que possible en tant que Dispatcher/coordinateur français/allemand (a) sur notre site de Sion ou de Brüttisellen. Dans ce poste, vous assumez des fonctions qui permettent aux techniciens de service de travailler plus efficacement à long terme et d'augmenter ainsi la satisfaction des clients. Par votre travail, vous contribuez à...
-
Employé de Commerce F/d/e Temporaire
vor 5 Monaten
Sion, Schweiz Kone VollzeitNous vous recherchons dès que possible en tant qu’employé de commerce F(D/E) temporaire (a) sur notre site de Sion, pendant une durée d’au moins 1 an. À ce poste, vous contribuerez à la réalisation des objectifs fixés en terme de bénéfices, chiffre d'affaires et de qualité. Vous avez une première expérience professionnelle significative dans...
-
Zweisprachiger Kaufmann D/f
vor 5 Monaten
Sion, Schweiz Kone VollzeitZum nächstmöglichen Zeitpunkt suchen wir Sie als Zweisprachiger Kaufmann D/F / Contract Admin (a) an unserem Standort in Sion oder in Brüttisellen. In dieser Position sind Sie hauptsächlich für die Verarbeitung, Erfassung und Pflege der Wartungsverträge und Rahmenverträge zuständig. Sie tragen zur Erreichung der gesetzten Ziele in Bezug auf...
-
Sion, Schweiz Lonza VollzeitSwitzerland, Visp Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big...
Customer Service
vor 3 Monaten
At Nespresso, we've built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you'll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.
Customer Service & Sales SupervisorPosition Snapshot
Location: Sion, Switzerland
Company: Nespresso Sion
Act. Rate: 80%-100%
Type of contract: Permanent contract
What we offer at Nespresso
Flexible work guidelines in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you
Genuine opportunities for career and personal development
Modern "smart office" locations providing agile & collaborative workspaces
Dynamic international working environment
Attractive additional benefits
The opportunity to be part of a B Corp certified company and one of the world's most trusted brands
Position Summary
At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success - all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.
To achieve this, we live by four behaviours. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can. What about you? Want to be part of this exciting journey? Join the Nespresso team And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. Apply online at www.nespresso.com/careers
To complete Nespresso Customer Service department, we are looking for two Customer Service & Sales Supervisor for our B2B team & B2C team.
In this role, you will be responsible for organizing and managing activities to drive sales performance and deliver exceptional service quality. This includes validating project feasibility, overseeing implementation, and fostering synergies between the team and outsourcing resources. You will also lead and inspire your team through strategic coordination, coaching, and performance monitoring. Additionally, you will prioritize skills development, training, and ensure adherence to internal rules and procedures, while effectively managing change.
A Day in the Life of a Customer Service & Sales Supervisor
- Set performance targets aligned with corporate strategy, monitor and analyze results, and report to stakeholders and management
- Coach and motivate team members to achieve optimal sales performance and maintain high quality standards
- Foster commitment and autonomy within the team, encouraging effective communication and feedback
- Participate in recruitment, integration, and upskilling of new employees
- Develop employee skills, evaluate performance, and ensure understanding and application of regulations and HR processes
- Deploy a culture of continuous improvement to enhance sales, operational efficiency, reduce costs, and maximize productivity within the CRC (Customer Relationship Centre)
- Provide activity reporting by ensuring the daily updates of tracking records & conduct regular performance reviews and provide feedback, both internally and with outsourcers
- Actively collaborate with other departments (Workforce, Quality, Market) to systematically identify improvement areas and levers to enhance customer experience and operational excellence
What will make you successful
- Confirmed experience in team leading and coaching
- Strong analytical and communication skills
- Previous exposure to B2B working environment as a plus
- Proficiency in CRM, customer service tools and Microsoft Office
- Fluent in English, French & German
At Nespresso, we've built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you'll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.
