Technical Services Specialist

vor 2 Monaten


Basel, Schweiz ResMed Vollzeit

ResMed is a global leader in the development, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep-disordered breathing (SDB) and respiratory medicine.

We are looking for a Technical Service Specialist (m/f/d) to join our team in Basel.

Your tasks & responsibilities

  1. Repair and maintenance of medical devices
  2. Technical incoming goods inspection of medical devices
  3. Fault analysis and assessment of defective devices and assemblies
  4. Preparation of repair reports, test and measurement protocols
  5. Preparation of cost estimates and delivery notes
  6. Documentation and complaints of quality defects
  7. Responsible for the proper use of the required testing and measuring equipment
  8. Documentation of warranty, update work and product defects
  9. Telephone support and emergency service readiness
  10. Planning and carrying out internal and external technical training, carrying out service activities at the customer's premises
  11. Any other task enabling to run the repair activity smoothly and efficiently

What we need from you

  1. Completed technical, electrotechnical vocational training or a similar qualification
  2. First practical work experience in technical service
  3. Solution-oriented way of thinking and working
  4. Good user knowledge of Microsoft Office, knowledge of ERP systems, experience in network technology is desirable
  5. Very good written and spoken English skills

We also want to give you something in return for your commitment. In addition to a meaningful company goal, you will receive from us

  1. A performance-related salary and a permanent employment contract in a crisis-proof industry.
  2. Opportunity to invest in discounted ResMed stock options
  3. Bonus for referral programs
  4. Modern infrastructure (laptop, desk sharing, free parking)
  5. Flat hierarchies, a dynamic team, uncomplicated and relaxed interaction, personal appreciation and lots of fun at work

Become part of our team
Joining ResMed is more than just saying yes to making the world a healthier place. It's a career that is challenging, supportive and inspiring. If this sounds like the perfect place for you, we'd love to hear from you

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