Technical Service Expert
vor 2 Wochen
We are seeking a highly skilled Technical Service Expert to join our team at Emerson Automation Solutions. As a key member of our service team, you will provide top-notch technical support and services to our customers.
About the RoleThe successful candidate will be responsible for performing control system maintenance tasks, providing technical support, and conducting system acceptance tests. Additionally, you will assist in modernization studies and perform hardware and software upgrades.
Key Responsibilities- Perform routine control system maintenance tasks and performance evaluations.
- Provide timely and effective technical support to customers regarding process system inquiries.
- Conduct system acceptance tests, installations, commissioning, training, fault analysis, and rectification work at customer sites.
- Assist in modernization studies and perform hardware and software upgrades and modifications.
- Communicate customer satisfaction concerns or requests for Emerson support to the responsible person in Service Management or Sales Management.
- Bachelor's degree in Electrical or Process Automation Engineering.
- Knowledge of automation processes in the Life Science environment, computer validation, GAMP, MS-Office Applications, and in-depth know-how of control systems (e.g., DeltaV).
- Work experience in DCS/PLC software engineering or service business.
- Knowledge of Microsoft server operating systems, Active Directory, TCP/IP Networks, SQL-Server, Cyber Security, and Virtualization.
- Proficiency in German, English (fluent), and French (a plus).
- Professional attitude, technical orientation, customer focus, team-oriented, flexibility, self-motivated, and driven.
- Valid car driving license.
- Willingness to travel abroad for trainings or business trips.
As a Technical Service Expert with Emerson Automation Solutions, you will have the opportunity to work at the heart of our business, developing valuable skills and business insight that can serve as a foundation for career advancement within our global organization.
We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience and location, along with a comprehensive benefits package and opportunities for professional growth and development.
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