Customer Support Manager
Vor 2 Tagen
- Bring our key customers and partners along our entire "customer success" journey, working in close collaboration to bring their ANYmal experience to the next level.
- Champion customer success by advocating for a customer-first mindset throughout the organization.
- Nurture and grow long term customer relationships, especially with our top customers and partners for scaling, by regularly interacting with them and working together to bring value to the table.
- Take the lead in identifying customer pain points that are blocking them from scaling with ANYmal and engage pro-actively with relevant internal stakeholders to resolve blockers.
- Be a consistent point of contact for customers and partners during their onboarding journey and provide a solid customer experience with ANYmal.
- Identify and advocate internally for high-value opportunities that align with customer needs and our business objectives and capabilities.
- Be the voice of the customer and ensure customer feedback is brought to the attention of the appropriate stakeholders.
- Create thorough understanding with existing customers about new offerings (e.g. new releases, new add-ons) to lay the groundwork for the sales team to up-sell.
- University degree (Bachelor’s or Master’s) in engineering, business, or related field.
- Experienced in dealing with large industrial corporates and partners in different geographies/cultures on different levels, from the boots on the ground to upper management.
- Strong technical background to understand our product and the technical needs of the customer.
- Strong ability to listen and an urgent curiosity to understand and dig deeper with customers, understand their use cases, and develop a plan to meet them.
- Expertise in working with state of the art CRMs.
- High proactiveness, persistence, and drive to achieve performance goals, taking full ownership for our customer’s success.
- Excellent written and verbal communication skills in English.
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Customer Support Manager
Vor 2 Tagen
Zürich, Schweiz ANYbotics VollzeitANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 190 people and work on cutting-edge robot technology.The OpportunityAs a Customer Support Manager at ANYbotics, you will have immediate REAL IMPACT by being directly in touch with...
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Customer Support Manager
Vor 4 Tagen
Zürich, Schweiz ANYbotics VollzeitANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 190 people and work on cutting-edge robot technology.The OpportunityAs a Customer Support Manager at ANYbotics, you will have immediate REAL IMPACT by being directly in touch with...
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Customer Support Specialist
Vor 4 Tagen
Zürich, Schweiz ecoinvent Association VollzeitWe are looking for a Customer Support Specialist who is passionate about delivering exceptional customer experiences and resolving issues promptly and efficiently. Job Description An ideal candidate should be empathetic and detail-oriented, with a genuine desire to help customers. Join our team and support us in our aim to provide top-notch customer service...
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Customer Support Specialist
vor 1 Tag
Zürich, Schweiz ecoinvent Association VollzeitWe are looking for a Customer Support Specialist who is passionate about delivering exceptional customer experiences and resolving issues promptly and efficiently.Job DescriptionAn ideal candidate should be empathetic and detail-oriented, with a genuine desire to help customers. Join our team and support us in our aim to provide top-notch customer service...
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Customer Support Manager
Vor 7 Tagen
Zürich, Schweiz ANYbotics VollzeitANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 190 people and work on cutting-edge robot technology. **The Opportunity** Join us in a supportive environment where your skills and perspectives in robotics will drive our team's...
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Manager Customer Support Engineering
Vor 3 Tagen
Zürich, Schweiz SR Technics Group VollzeitYour tasks:Lead and continuously develop the team of currently 8 Customer Support Engineers.Ensure implementation and continuous monitoring of the agreed scopes of work in accordance with the customer requirements and in compliance with OEM, SR Technics, and aviation regulations.Ensure on-time delivery of technical requirements, documents, and decisions to...
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Field Support Manager
Vor 5 Tagen
Zürich, Schweiz Oracle VollzeitAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.We are looking for an experienced manager to lead our Cloud Hardware Support team in Switzerland.Our team supports cloud hardware in our own cloud installations as well as with our...
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Customer Support Engineer
Vor 4 Tagen
Zürich, Schweiz SR Technics VollzeitWe are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer-centric, and sustainable Engine focused MRO worldwide.Working with...
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Customer Support Engineer
vor 1 Tag
Zürich, Schweiz SR Technics VollzeitYour tasks Support actively by identifying, participating, or leading in problem solving activities or initiatives Prepare and define engine work scopes for engine shop visits regarding customer requirements, SR Technics technical standard and contractual obligations Optimize the Work scope in regard of performance, reliability, shop visit costs and...
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Customer Support Engineer
vor 1 Tag
Zürich, Schweiz SR Technics Holding VollzeitWe are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer-centric, and sustainable Engine focused MRO worldwide.Working with...
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Customer Success Account Manager
Vor 3 Tagen
8038 Zürich, ZH, Schweiz Microsoft VollzeitWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
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Customer Support Specialist
Vor 3 Tagen
Zürich, Schweiz Coopers Group GmbH VollzeitHauptinformationen:Startsdatum: 10.02.2025Enddatum: 09.02.2026Standort: SchaffhausenArbeitszeit: Die Regelarbeitszeit wäre von 08:00 – 17:00 Uhr, je nach Pausenzeit. Die Arbeitszeiten könnten jedoch mit +/- 1 Stunde gestaltet werden.Was erwartet Sie in dieser Rolle?Als Customer Support Specialist sind Sie die zentrale Schnittstelle zwischen Kunden,...
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Manager, Customer Account
Vor 3 Tagen
Zürich, Schweiz gategroup VollzeitManager, Customer AccountApply locations: Chantilly, VA, USATime type: Full timePosted on: Posted 3 Days AgoJob requisition id: R0090337We’re looking for motivated, engaged people to help make everyone’s journeys better.Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit...
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Zürich, Schweiz Oceanic View Solutions VollzeitStep into the Role of a Technical Customer Support Specialist!Join a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the career move you’ve been looking for!About Us:We’re committed to providing outstanding technical support to our clients and their customers. With innovation and quality at...
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Customer Support Assistant
vor 1 Woche
8001 Zürich, ZH, Schweiz Kased Khair Spain SL VollzeitKased Khair is hiring a Customer Support Assistant (Remote) in Zurich. Salary starts at 24 CHF per hour. Tasks - Handle customer inquiries. - Resolve customer issues. - Provide product information. - Update customer records. - Process orders and returns. - Coordinate with internal departments. **Requirements**: - Experience in Customer Service or related...
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Zürich, Schweiz German-World.com, Inc VollzeitCustomer Support Specialist – German and French speakersWe are looking for a Customer Support Specialist with fluent German, French and English skills to join our team in Zurich, Lausanne or Bern, SwitzerlandMain responsabilities:Provide first level support for technical questions of Huawei Smart PV productsRegister the customer support requestsIdentify...
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Zürich, Schweiz Paul Davis Restoration of Greenville and Spartanburg VollzeitCustomer Support Specialist – German and French speakers Connect44 is a company that truly values its employees and fosters a culture of collaboration and innovation. Position Overview We are looking for a Customer Support Specialist with fluent German, French and English skills to join our team in Zurich, Lausanne or Bern, SwitzerlandAvailable Positions: ...
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Customer Success Manager
Vor 2 Tagen
Zürich, Schweiz Adobe VollzeitOur CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
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Customer Success Manager
Vor 2 Tagen
Zürich, Schweiz Marketo, an Adobe Company VollzeitOur CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
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Customer Success Manager
Vor 4 Tagen
Zürich, Schweiz Adobe VollzeitOur CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
