Sales Assistant

vor 3 Stunden


Zürich, Schweiz Parfois Italia Srl Vollzeit

Company Description:

PARFOIS is a fast-expanding women´s accessories brand, targeting early adopters and followers of fashion trends for fashion accessories such as handbags, jewelry, wallets, sunglasses, belts, scarves, watches, and hair accessories. With dedicated design teams in Porto and Barcelona, Parfois presents new styles in the stores every week Offering value and fashion for money to its customers, PARFOIS is also unique for its clear and dynamic visual merchandising, creating a pleasant atmosphere in every store. PARFOIS started as a fashion accessory brand in 1994, opening the first store in Oporto, Portugal.

Today, PARFOIS has more than 600 shops in 57 countries. Come on board

Job Description – Duties:

The Sales Assistant is an ambassador of the brand, responsible for following and implementing the indications, action plans, and decision-making of their direct manager. They ensure, along with the rest of the team, that they work as a team and align with the Parfois strategy.

Do you have experience in the world of Retail or would you like to join it?

Are you dynamic, motivated, and passionate about fashion?

Do you love contact with the public and teamwork?

Join and grow with us

We are looking for availability to work on part-time shifts.

This is an opportunity not to be missed in our store located in Manor Zurich Letzipark (Baslerstrasse 50 Letzipark, UG - OG, 8048, Zurich).

Main Responsibilities:

  1. Ensure positive attitude and attention to the customer: empathetic greeting, approach, showing diverse product options, and closing the sale, to provide an excellent buying experience to all customers.
  2. Contribute to the growth of omnichannel in-store selling and customer acquisition, demonstrating the added value of these tools to all customers.
  3. Ensure and contribute to the development of commercial and product strategies established by the company and shared through the direct manager, to improve the results of the store.
  4. Know the store, warehouse, furniture, MV portal, quantity and variety of products to streamline the daily work in the store and speed up the sales process and customer response.
  5. Know and interpret the main Power BI reports (namely, store operation), to better understand store performance.
  6. Monitor and ensure tracking of store goals and KPI's (conversion rate, average ticket, cross-selling), jewelry sales, calendar/daily flash, email, etc., ensuring that all operation processes are correctly followed and that sales targets are met.
  7. Collaborate actively in the planning, preparation, and realization of commercial campaigns and digital activities.
  8. Ensure the fulfillment of visual merchandising indications and correct store image, in organization, profiling, replenishment, and store cleaning, the correct product display, permanent and new collection display, adapting when necessary the product display in store, always with the approval of the direct manager and the support of the VM, to maintain a "clean" and commercial image of the points of sale.
  9. Secure the guidelines shared by the brand and the direct manager, regarding uniforms, schedules, choices, opening and control of goods, stocks, exchanges, and returns.
  10. Ensure a correct organization of the product in the warehouse, to guarantee the quality of the article, correct stock, and speed in the sale and replacement.
  11. Control and minimize the loss of stock in stores (receipt of merchandise, stock adjustments, floor management, alarmed and labeled product).
  12. Execute the procedures for opening and closing the till (POS terminals, computers, and other store equipment) customer returns and refunds and the recording of sales and receipts, for the correct management of cash procedures.

Main Skills:

  1. Flexibility, adaptability, and team working.
  2. Knowledge of visual techniques and activities to support the image of the store.
  3. Passion for fashion, trends, and digital.
  4. Positive, dynamic, and problem-solving.
  5. Active listening, empathy, good communication skills, and customer orientation.
  6. Problem solving and ability to work under pressure.
  7. High sense of responsibility and result-oriented.
  8. Proactivity, energy, and enthusiasm.
  9. Ability to work in different areas (sales, organization, replenishment, etc.) and simultaneously.
  10. Previous experience in the Retail sector, preferably in the fashion retail sector.
  11. Knowledge of foreign languages.
  12. Information Technology: knowledge of MS Office.
  13. Valid permit to work in Switzerland.

Job Type: Part-time

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