Manager Customer Support Engineering
vor 4 Wochen
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Client:SR Technics Group
Location:-
Job Reference:Job Views:10
Posted:21.01.2025
Expiry Date:07.03.2025
Job Description:- Lead and continuously develop the team of currently 8 Customer Support Engineers
- Ensure implementation and continuous monitoring of the agreed scopes of work in accordance with the customer requirements and in compliance with OEM, SR Technics and aviation regulations
- Ensure on-time delivery of technical requirements, documents, and decisions to support a continuous flow in the engine shop visit processes
- Continuously optimize the Engine Maintenance Program (EMP), driving improvements that improve process efficiency, shop visit costs and turnaround times
- Drive performance culture within the team through periodic target setting and regular structured follow-ups on KPIs
- Collaborate with engine manufacturers and vendors
- Partner with Product Management to continuously improve our service offering to the customers
- BSc in Aeronautical or Mechanical Engineering or a related scientific/technical discipline
- Strong understanding of the aerospace MRO business or related maintenance business
- Proven leadership experience
- Strong understanding in dealing with customers and foreign cultures
- Proactive and adaptable, with a strong focus on achieving results
- Excellent communication and presentation skills
- High safety, quality and cost awareness
- Proficiency in English (C1), with German being a plus
- An attractive position in a global and dynamic company
- Competitive employment conditions
- Opportunity for professional and personal development
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Manager Customer Support Engineering
vor 24 Stunden
Zürich, Zürich, Schweiz SR Technics Group VollzeitYour tasks Lead and continuously develop the team of currently 8 Customer Support Engineers Ensure implementation and continuous monitoring of the agreed scopes of work in accordance with the customer requirements and in compliance with OEM, SR Technics and aviation regulations Ensure on-time delivery of technical requirements, documents, and...
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Manager Customer Support Engineering
vor 3 Wochen
Zürich, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Client:SR Technics GroupLocation:-Job Reference:Job Views:4Posted:03.03.2025Expiry Date:17.04.2025Job Description:Lead and continuously develop the team of currently 8 Customer Support Engineers.Ensure implementation and continuous monitoring of the agreed scopes of work in accordance with the customer requirements...
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