IT Onsite Support Engineer

vor 2 Wochen


Basel, Schweiz handwerker Vollzeit

IT Onsite Support Engineer (Basel, 1st & 2nd Level, Onsite) D-ploy is an IT and Engineering solutions company with offices throughout the EMEA region including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. We are proud to offer our customers innovative and superior services and solutions. By building relationships and trusted partnerships within the IT community, we optimize our clients’ IT productivity and contribute to the success and value of their business. We are looking for committed, flexible, and solution-oriented individuals who would like to be part of a dynamically growing and international organization. We focus on creating value where IT matters. Join us Tasks and Responsibilites: Act as the main point of contact for end users regarding IT-related issues and requests Provide onsite support for hardware, software, peripherals, and mobile devices Troubleshoot and resolve issues related to Windows OS, Microsoft Office, and various business applications Support user account management in Active Directory and Exchange Assist with meeting and conference room support when required Contribute to documentation and the internal knowledge base Collaborate with remote teams and escalated issues when necessary Assist with setup and relocation of workstations and devices Ensure compliance with customer-specific procedures, especially in a regulated/pharmaceutical environment Maintain clear communication with users about ticket progress and resolutions Minimum of 1 year of experience in onsite IT support or a similar role Experience in a pharmaceutical or regulated environment is a strong advantage Very good German and English skills Strong troubleshooting skills and understanding of: Windows operating systems (Windows 7 & 10) Microsoft Office and Office 365 PC/laptop hardware and peripherals (including printers) Basic networking (LAN, Wi‑Fi, VPN) Active Directory and Exchange (basic knowledge) ITIL certification is an advantage Excellent communication and interpersonal skills Service-oriented mindset with a proactive and structured working style Ability to handle multiple tasks under pressure – high stress tolerance is essential due to the challenging nature of this position Friendly, flexible, and fast learner Strong team player with good planning and organizational abilities A valid criminal record certificate (not older than 3 months) is required Broad range of tasks, responsibilities, and projects Gift vouchers (birthday, wedding, newborn surprises) "Fishing for Friends" – our employee referral program Development opportunities and career advancement Friendly and international work environment Company-sponsored events Competitive salary and benefits package Is IT in your DNA? #J-18808-Ljbffr



  • Basel, Schweiz handwerker Vollzeit

    An innovative IT solutions company in Basel is seeking an IT Onsite Support Engineer to provide onsite support for hardware and software issues. The ideal candidate will have at least one year of experience in IT support, strong troubleshooting skills, and excellent communication abilities in both German and English. This role offers a competitive salary and...


  • Basel, Schweiz LHH Vollzeit

    OverviewAre you looking for a challenging and rewarding career? We are currently looking for a highly motivated and qualified IT Onsite Support Specialist - 60% -80% to join our client's innovative engineering team in Basel.ResponsibilitiesPerform IMACD activities: Install, Move, Add, Change, and Delete hardware / software componentsProvide expert...


  • Basel, Schweiz D-ploy GmbH Vollzeit

    A leading IT solutions provider in Basel is seeking an onsite IT support specialist to assist with user requests and technical issues. The ideal candidate will have at least one year of experience in IT support, preferably in a regulated environment, and possess strong troubleshooting abilities along with excellent communication skills in both German and...


  • Basel, Schweiz Jobs via eFinancialCareers Vollzeit

    Join to apply for the IT Onsite Support Specialist - LHH role at Jobs via eFinancialCareers Are you looking for a challenging and rewarding career? We are currently looking for a highly motivated and qualified IT Onsite Support Specialist - 60% -80% to join our client's innovative engineering team in Basel. In this role, you will be supporting approx. 10,000...

  • Onsite IT Support Pro

    vor 2 Wochen


    Basel, Schweiz LHH Vollzeit

    A leading IT service provider is seeking an IT Onsite Support Specialist for a role in Basel. The position requires expertise in Windows 11 and Active Directory, with responsibilities including hardware/software installation and providing onsite support. The workload is 60% to 80%, and a valid driver's license is required. Immediate start is available, with...

  • IT Support Engineer

    Vor 6 Tagen


    Basel, Basel-Stadt, Schweiz Primetrack AG Vollzeit CHF 55'000 - CHF 85'000 pro Jahr

    IT Support Engineer (m/w/d)Wer wir sindZusammen mit Datalynx AG und skillcloud AG gehört die Primetrack AG zur Firmengruppe der Datalynx Group. Die Primetrack AG ist der Partner für innovative und individuelle IT-Leistungen. Wir beraten unsere Kunden und begleiten Sie von der Bereitstellung zuverlässiger, skalierbarer Infrastruktur und Integration...

  • Onsite It Support

    Vor 4 Tagen


    Basel, Schweiz Aequor Consulting GmbH Vollzeit

    Sie haben grosses Interesse an Technik und Informatik, und/ oder sogar bereits erste Erfahrung und wollten schon immer beruflich in die IT-Branche einsteigen? Hier ist Ihre Gelegenheit! Denn wir suchen per sofort ein aufgeschlossenes und motiviertes Teammitglied (m/w/d). Als Teil von unserem Team arbeiten Sie direkt vor Ort beim Kunden in Basel und...


  • Basel, Schweiz Umano AG Vollzeit

    Ein führendes ICT-Unternehmen in Basel sucht einen IT-Support-Mitarbeiter für Onsite-Support und Störungsbehebung. Dazu gehören Kenntnisse in Microsoft Windows 11, Citrix und ITIL. Die Position erfordert sehr gute Deutschkenntnisse (C1) und ist geprägt von direktem Kontakt zu User*innen, auch VIPs. Arbeitszeiten sind Montag bis Freitag, 07:30 – 17:30...

  • Onsite IT Support

    Vor 6 Tagen


    Basel, Basel-Stadt, Schweiz Aequor Consulting GmbH Vollzeit CHF 40'000 - CHF 60'000 pro Jahr

    Sie haben grosses Interesse an Technik und Informatik, und/ oder sogar bereits erste Erfahrung und wollten schon immer beruflich in die IT-Branche einsteigen? Hier ist Ihre Gelegenheit Denn wir suchen per sofort ein aufgeschlossenes und motiviertes Teammitglied (m/w/d). Als Teil von unserem Team arbeiten Sie direkt vor Ort beim Kunden in Basel und...

  • ICT Supporter

    vor 3 Wochen


    Basel, Schweiz Rent a person Personalberatungs AG Vollzeit

    Ihre Aufgaben In dieser Position unterstützen Sie den IT-Onsite- bzw. Vor-Ort-Kundensupport (IMACD-Aktivitäten) im Bereich Workspace für rund 10.000 Anwendern im Auftrag unseres Kunden - in einem modernen Citrix- und Microsoft Windows-Umfeld. Dank Ihres Engagements und Ihrer fachlichen Kompetenz überzeugen Sie die Kundschaft durch zuverlässigen Service...