Senior Account Manager

Vor 2 Tagen

Zürich, Schweiz RepRisk Vollzeit

Direct message the job poster from RepRisk

RepRisk is a rapidly growing global company and a pioneer in the ESG data science field. Our goal is to make the world a better place by creating transparency in the business world – we are driving positive change via the power of data. We combine AI and machine learning with human intelligence to analyze public information and identify environmental, social, and governance risks. We serve as a reality check for how companies conduct their business around the world – do they walk their talk when it comes to human rights, labor standards, corruption, and environmental issues?

We Offer

  • Flexible working hours and arrangements
  • An entrepreneurial, international, and dynamic work environment
  • A shared mission to drive accountability and responsible behavior of companies, thus creating positive change
  • A company that embraces diversity, because life would be boring if we were all the same

Your Responsibilities

We are looking for a driven, independent, and ambitious Senior Account Manager in the Key Account Management department. You will play a crucial role for cultivating, managing and growing client relationships with our banking, insurance, investment management, corporate, and supply chain clients, ensuring a seamless client experience. You will be part of our international Commercial team and report to the Global Team Lead – Key Account Management based in Zürich, Switzerland. You will be working virtually with colleagues and counterparts globally. You must be an established strategic thinker with relevant experience to represent the organization towards our numerous counterpart relationships. Moreover, you will:

  • Own, manage a portfolio of clients including banks, insurance providers, asset managers, asset owners, and non-financial multinationals, amongst others
  • Expand sales activities by upselling RepRisk services across divisions and entire enterprises in line with the RepRisk client journey
  • Support RepRisk’s position as a leading ESG service provider and assist clients in navigating RepRisk’s platform while providing high-quality service standards to ensure client satisfaction and high client retention rate
  • Maintain active contact with internal and external counterparts, including contract and pricing negotiations, ensuring delivery on service levels, and acting as an escalation point for any issues arising
  • Carry out a variety of operational and administrative activities in the lifecycle of a client relationship

You Offer

  • 5-10 years of previous experience in financial markets, asset management, or in a client-facing role in a corporate institution with demonstrated experience in selling and contract negotiations
  • Higher economic education with a Bachelor's or higher degree preferred
  • Candidates with experience with financial institutions, especially with asset managers, banks, and insurance, will be given priority
  • Uncovers and meets the need of external clients; builds strong working partnerships with clients and internal organization; acts with urgency and works hard to address client demands; effectively manages clients’ expectations and delivers value-added service
  • Understands business, financial and technical terminology, including how organizations operate, compete, profit and grow. Keeps abreast of developments in own field and considers how this knowledge can be applied
  • Fluency in both verbal and written English and German is required. Other languages are a plus.
  • Strong technical understanding that enables easy interaction with financial professionals, IT and Product Teams
  • Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
  • Strong ability to work efficiently under pressure and manage multiple priorities
  • Advanced MS Office skills are essential. Experience using Salesforce is a plus

Additional Information

Please note that we will only consider candidates with a valid work permit.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development, Sales, and Customer Service

Industries

Information Services

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