International Information Systems Coordinator

vor 3 Wochen

Au SG, Schweiz Médecins Sans Frontierès Vollzeit
Job description

Position: International Information Systems Coordinator

Location: Any MSF Office*

Contract: Permanent contract at 100%

Duration: 3-year term with possibility of 3 year renewal

Starting date: Asap

Deadline to apply: 04.11.2024

  • By default, the successful candidate will be offered a contract in the MSF office of their country of residence at the time of application.

I. MSF INTERNATIONAL

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 24 sections, 27 associations and other offices together. Based in Geneva, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.

II. POSITION BACKGROUND

The International Information Systems Coordinator (IISC) provides and organises daily support to MSF’s Information Systems Management (ISM) executive platform, for the overall definition, development and implementation of strategy for MSF information systems and information technology (IT/IS). The ISM platform oversees decision-making and development for all aspects of international & intersectional IT/IS governance, projects and standards, including supporting the development of MSF’s Global Information Security Program.

III. PLACE IN THE ORGANISATION

The International Information Systems Coordinator is part of the International Office (IO) Management Team and represents the IT/IS function. S/he reports to the Deputy Secretary General and works closely with all heads of IT/IS throughout MSF and their teams, and especially with the members of the ISM.

IV. OBJECTIVES OF THE POSITION

The purpose of the position of International Information Systems Coordinator is to support the development of MSF’s IT/IS strategy and facilitate its implementation.

This includes:

  • Coordinating the ISM platform to create cohesion across IT/IS groups within MSF.
  • Building and enhancing the global IT/IS portfolio to maximize synergies.
  • Steering the development of MSF SITS and its services;
  • Developing global IT/IS and infosec policies, guidelines and standards;
  • Leading the development of MSF’s global IT governance structure and the IT organization;
  • Stewarding external partnerships with global technology suppliers;
  • Facilitating ISM communication with the Full Excom and throughout MSF.
  • Contributing to the direction and policies of the International Office.
V. MAIN RESPONSIBILITIES

1. Coordinate the ISM platform and its resources.

  • Set the schedule and agenda for all ISM meetings;
  • Develop the budget and annual plans for the ISM;
  • Supervise the ISM Portfolio Manager and other ISM Coordination Team members;
  • Ensure appropriate participation of MSF Partner Sections and Branch Offices;
  • Oversee the ongoing development of ISM working groups;
  • Ensure timely response and communication during crises related to IT/IS.

2. Develop the global IT/IS portfolio.

  • Organize appropriate aspects of the ISM’s work plan;
  • Ensure global visibility on ISM initiatives;
  • Monitor progress across key initiatives.

3. Steer the development of MSF SITS and its Services.

  • Work with the SITS Board Chair to fulfill SITS Board responsibilities;
  • Develop processes for ensuring the SITS Service Portfolio meets MSF needs.

4. Develop global IT/IS and information security policies, guidelines and standards.

  • Oversee development and documentation of key IT/IS policies;

5. Lead the development of MSF’s global IT governance structure and the IT organization.

  • Enhance MSF’s global IT governance structure;
  • Clarify and resolve conflicts in decision-making;
  • Work with the Heads of IT/IS on exchanging best practices.

6. Steward external partnerships with global technology suppliers.

  • Steward key partnerships with global technology suppliers;
  • Develop network with IT/IS leadership in peer organizations.
Job requirements
  • Genuine interest in and commitment to the humanitarian principles of MSF.
  • Minimum of 5 years’ experience in IT/IS leadership for international organizations, including experience with IT governance and risk management.
  • Strong leadership and facilitation skills.
  • Demonstrable experience in managing teams.
  • Experience assessing, recruiting and developing technical talent.
  • Ability to understand the needs and constraints of MSF Operations.
  • Fluent in English, spoken and in writing.
  • Spoken French and other languages are an asset.
  • Strong communication skills.
  • Ability to handle large volumes of work under pressure.
  • Strong team player with interpersonal skills.
  • Frequent travel required to MSF offices.

Only shortlisted candidates will be contacted.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees.

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