Project Manager, Insights-2-action

vor 2 Monaten

Au SG, Schweiz Médecins Sans Frontierès Vollzeit

**Description de l'offre d'emploi**:
**Context & Mission**:
Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).

The Project Manager will be responsible for the successful execution of the Insights-2-Action (I2A) project, delivering it within the budget and timeframe, and explore the scalability for wider adoption across MSF Movement.

To tackle the problem detailed above, the project has various objectives : first, it will be critical to understand the problem by mapping past initiatives, conducting root-cause analysis, and reviewing relevant literature. Then, for designing the right solution, it will involve leading a design thinking process by conducting workshops, interviews, and focus groups to co-create a user-centric process. Finally, implementing and testing solutions requires developing and testing mock-ups and user stories, ensuring alignment with MSF’s needs and culture.

This project, which could lead to a multi-year program, has a strong transformational dimension for the whole MSF movement and beyond. It will co-create with field leaders, develop prototypes, and identify areas where technologies could come to reinforce the institutional knowledge and insights. The project will also explore MSF’s absorption capacity; ie. how can improved methods, monitoring techniques and a tailored tool could be incorporated in the medico-operational core function.

**Responsibilities**:

- Main Programmatic activities_
- In charge of the overall Insights-2-Actions project, its 2 workstreams and the exploration for scalability:

- Workstream 1 - Understand the Problem_
- Map past initiatives and MSF processes in solving this problem e.g. Data infrastructure, information management, accountability, GURU TIC Project, and capitalisation on log frame and recommendations.
- Conduct a root-cause analysis for the 20% of categories that counts to 80% of entries (recommendations).
- Conduct a literature review of what exist out-there (from the industry and similar businesses) that could feed into MSF’s reality, keeping relevance of the work done and efficiency
- In the two selected countries; Conduct interviews/focus groups/observations with key stakeholders (Ops, Cells, Logs, Risks, etc.): mixed method using direct observations (simulated activity) and design thinking workshops.
- Specifically: having a more in-depth discussion around absorption capacity and/or challenges around absorption (and documenting clearly the outputs of the discussion).
- Other defined processes in the selected Operational Centers (POA, HQ projects, etc.)
- Workstream 2 - Find the Right Solution_
- From the two selected countries: Table-top few methods and weight their users’ adoption based on population type (ex. those making recos, those dealing with them). Users here being defined as two distinct groups: the recommendations provider and the receivers (recommendations implementers - field, HQ and other).
- Build a preliminary list of needs requirements and user story script that could be used in future phase
- Mock-Up a technological solution with one or two Off-the-shelf (OOTB - out of the box) tool
- Test the mock-up and user story with a small sample of key users
- Define the key minimum attributes, with their respective definitions (to feed the data catalogue) that must be followed through the process. List the main categories, groups (drop-down options) for each attribute.
- Main Project Management responsibilities_
- Ensures the project’s objectives are achieved within the scope, budget and time agreed upon
- Ensures full coordination between project’s objectives and streams
- Orchestration and coordination of the various actors (countries contributing to workshops, Learning and development coaches/mentors, consulting companies, partners and external providers etc.)
- Establishes, presents, implements and monitors the budget (phase 1 = 250K Eur / phase 2 = large-scale project up to 3M Eur)
- Prototypes solutions as well as testing with colleagues
- Implements project management methods and tools
- Prepares all materials for and assists the Program Sponsor in reporting to the Steering Committee.
- Ensures full compliance with the Project Management Office (PMO) and IT department methodologies, tools and standards
- Ensures key deliverables are produced.

**Your Profile**:
**_ Education_**
- An advanced degree in Public Health, Healthcare Administration, Systems engineering, Logistics, or a related field.

**_ Experience_**
- 5 years of work experience as a project or program manager.
- Demonstrated experience in leading user-centric design amongst multidisciplinary teams and implementing cross-sectional interdisciplinary projects.
- Experience with audit pr

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