International Digital Knowledge

vor 2 Monaten

Au SG, Schweiz Médecins Sans Frontierès Vollzeit

**Job description**:
**Location**: Any MSF Office*

**Contract**: Permanent at 100%

**Deadline to apply**:27.11.2024

**Starting date**: January 2025

**Compensation and benefits**:MSF practice is to offer the compensation and benefits package of the MSF office establishing the contract.**MSF INTERNATIONAL**

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 24 sections, 27 associations and other offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF movement, as well as implements international projects and initiatives as requested.

**POSITION BACKGROUND**

Recently, the MSF representative platforms of all Directors of Fundraising and Communications tasked the International Office with creating an International Digital Engagement Unit (IDEU). This unit provides consolidated expert support for MSF’s digital community. This need emerged from a comprehensive survey and internal assessment, which especially highlighted the necessity for stronger support in knowledge management and the enhancement of digital skills.

As MSF increasingly relies on online channels and digital engagement strategies to achieve institutional objectives—such as communications and fundraising—the organisation has seen a growing demand for professionals with digital skillsets and digital capacity. The

International Digital Knowledge & Capacity Building Advisor will contribute to a transformative approach to advancing MSF’s digitalisation through engaging with the MSF digital community and by targeting groups within the broader communication and fundraising communities. This will be accomplished in close collaboration with the International Communications & Knowledge Management Advisor and the International Capacity Building Fundraising Team.

Place in the organisation

The International Digital Knowledge & Capacity Building Advisor will be a member of the IDEU in the International Communications Department, within the MSF International Office.

This team reports directly to the International Communications Coordinator and functionally to the International Fundraising Coordinator. The unit is made up of 6 people working in different areas of digital expertise and based in different MSF offices.

The IDEU works closely with various working groups and task forces within MSF’s digital community to support communications and fundraising. In particular, this role will collaborate closely with the International Capacity Building Fundraising Team, International Communications & Knowledge Management Advisor as well as all staff members of IDEU.

The International Digital Knowledge & Capacity Building Advisor manager will report to the Head of the International Digital Engagement Unit.

**Objective of the position**

The International Digital Knowledge & Capacity Building Advisor manager will lead and enhance our organisation’s digital capabilities to achieve institutional objectives in communications and fundraising. This role develops and implements the global knowledge and management and digital skills building strategy for MSF’s digital specialists by identifying and leveraging collective knowledge. This role will ensure digital activities are developed in support and in alignment with other key stakeholders of domains to maintain consistency and improve mutualisation.

They will focus on strengthening digital literacy and skills within MSF’s digital community while driving digital maturity across the fundraising and communication communities as secondary objective.

Key Responsibilities:
**1. Lead Learning and Development strategy and planning**
- Determine MSF global digital knowledge and skills priorities by identifying knowledge gaps in the digital community for the successful implementation of MSF’s global communication and fundraising priorities.
- Design and implement MSF global digital knowledge and skills building strategy and annual plans according to the priorities identified.
- Oversee and maintain the ongoing skills assessment for the digital community (>1000 individuals), ensuring it is conducted in phases and sustained over time.
- Identify skill gaps within the digital community and develop programmes to meet evolving needs, with a focus on enhancing digital literacy and capacity.
- Design and implement customised learning experiences, including training sessions, webinars, and e-learning modules.
- Partner with knowledge resource providers to select and curate a diverse range of online courses.
- Foster a culture of continuous improvement and collaboration within the digital community.

**2. Fost

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