Junior Desktop Analyst

Vor 5 Tagen

Basel, Schweiz Experis Switzerland Vollzeit

Experis is the global leader in professional resourcing and project-based workforce solutions.

On behalf of our Pharmaceutical company in Basel, we are looking for a Junior Desktop Analyst.

We are seeking technically perceptive candidates with excellent interpersonal skills for the Desktop Analyst position. Technical support staff troubleshoot technical issues, provide timely customer feedback, and have other responsibilities.
In addition, technical support associates must speak directly with customers and prepare written documentation, which requires excellent written and verbal communication.


The perfect candidate:

We are looking for a junior candidate who either has e.g. 2 years of work experience in technical support/desktop support or someone with a finished apprenticeship in information technology combined with at least 1 year of technical support or similar. We need someone with ServiceNow experience and Gsuite Applications. Additionally, we are looking for someone who is passionate and knowledgeable about the digital workplace.


General Information:
  • Start date: 1.2.2025
  • Latest Start Date: 1.3.2025
  • Planned duration: 31.12.2025
  • Workplace: Basel
  • Barrier-free Workplace: yes
  • Workload: 100%
  • Remote/Home Office: onsite work required, no remote work

Tasks & Responsibilities:
  • Acting as a digital enabler for our business colleagues & functions
  • Create, resolve and close incidents/service requests within allocated timelines
  • Support IT hardware lifecycle management processes
  • Provide support & guidance for onsite services (e.g. events and meetings) by leveraging from internal and external providers. Drive the user experience and promote best practice.
  • Support all standard workplace infrastructure, global/local projects and deployments.
  • Ensure that knowledge base articles are created and maintained.
  • Driving employee productivity through consultancy, providing intimacy and site proximity at the sites, and ensuring a personalized Roche employee experience.
  • Proactively addressing and following through process-improvement ideas

Must Haves:
  • 0-2 years of experience in a desktop support or similar IT role
  • Innovative and proactive problem solver highly accountable, result-oriented mindset
  • Good interpersonal communication skills pairing with empathy
  • Consultancy skills on digital workplace tools and solutions
  • Enterprise Application, deployments, consulting and adoption
  • Passionate and knowledgeable about the digital workplace
  • Desire to learn
  • Basic understanding of Windows and Mac OS environments, desktop hardware, software applications, and networking fundamentals
  • German and English fluent and B2 writing skills

Nice to Have:
  • Basic understanding of ITIL practices and frameworks.

If this job interests you please do send us your CV today through the link in the advert. However, should you have any questions please contact Elaine Kanwar at elaine.kanwar(at)experis.ch or at +41 61 282 22 23.

#J-18808-Ljbffr

  • Junior Desktop Analyst

    vor 55 Minuten

    Basel, Schweiz TN Switzerland Vollzeit

    A leading pharmaceutical company in Basel is looking for a Junior Desktop Analyst who is fluent in German & English.Our client is looking for a junior candidate who either has e.g. 2 years of work experience in technical support/desktop support or someone with a finished apprenticeship in information technology combined with at least 1 year of technical...

  • Junior Desktop Analyst

    vor 1 Woche

    Basel, Schweiz Randstad Vollzeit

    Jobdescription A leading pharmaceutical company in Basel is looking for a Junior Desktop Analyst who is fluent in German & English....

  • Junior Desktop Analyst

    vor 1 Woche

    Basel, Schweiz Randstad Vollzeit

    Jobdescription...

  • Junior Desktop Analyst

    Vor 5 Tagen

    Basel, Schweiz Randstad Professionals Vollzeit

    A leading pharmaceutical company in Basel is looking for a Junior Desktop Analyst who is fluent in German & English. Our client is looking for a junior candidate who either has e.g. 2 years of work experience in technical support/desktop support or someone with a finished apprenticeship in information technology combined with at least 1 years of technical...

  • Junior Desktop Analyst

    Vor 4 Tagen

    Basel, Schweiz Randstad Vollzeit

    Jobdescription A leading pharmaceutical company in Basel is looking for a Junior Desktop Analyst who is fluent in German & English. Our client is looking for a junior candidate who either has e.g. 2 years of work experience in technical support/desktop support or someone with a finished apprenticeship in information technology combined with at least 1 years...

  • Junior Desktop Analyst

    Vor 5 Tagen

    Basel, Schweiz Randstad (Schweiz) AG Vollzeit

    JobdescriptionA leading pharmaceutical company in Basel is looking for a Junior Desktop Analyst who is fluent in German & English.Our client is looking for a junior candidate who either has e.g. 2 years of work experience in technical support/desktop support or someone with a finished apprenticeship in informati...

  • Junior Desktop Analyst

    Vor 5 Tagen

    Basel, Schweiz Coopers Group AG Vollzeit

    Direct message the job poster from Coopers Group AGFor our client, a leading company in the pharma industry, we are currently looking for a Junior Desktop Analyst.General Information:Start Date: ASAPEnd Date: 31.12.2025Home office: NoLocation: BaselBackground:We are looking for a junior candidate who either has e.g. 2 years of work experience in technical...

  • Junior Desktop Analyst

    vor 1 Tag

    Basel, Schweiz ITech Consult AG Vollzeit

    Social network you want to login/join with:Junior Desktop Analyst (m/f/d) – desktop hardware / desktop software / incidents requests / German / EnglishProject:For our customer, a big pharmaceutical company in Basel, we are looking for a highly qualified Junior Desktop Analyst (m/f/d).Background:We are seeking technically perceptive candidates with...

  • Desktop Analyst Professional

    Vor 2 Tagen

    Basel, Basel-Stadt, Schweiz Randstad Professionals Vollzeit

    Job Description:The Junior Desktop Analyst will act as a digital enabler for business colleagues and functions.Responsibilities include creating, resolving, and closing incidents/service requests within allocated timelines.Supporting IT hardware lifecycle management processes and providing guidance for onsite services.Driving employee productivity through...

  • Desktop Analyst

    Vor 4 Tagen

    Basel, Basel-Stadt, Schweiz Randstad Professionals Vollzeit

    Company Overview:Our client is a prominent pharmaceutical company based in Basel, Switzerland. They are seeking a motivated and experienced Junior Desktop Analyst to join their team. As a key member of the organization, you will play a crucial role in supporting the technical operations and ensuring seamless service delivery.Job Requirements:- Fluency in...

  • Junior Desktop Analyst

    Vor 5 Tagen

    Basel, Schweiz SimplyVision Vollzeit

    For our customer located in Basel, Switzerland we are currently looking for a: Junior Desktop Analyst (m/f/d)The perfect candidate:We are looking for a junior candidate who either has e.g. 2 years of work experience in technical support/desktop support or someone with a finished apprenticeship in information technology combined with at least 1 year of...

  • Technical Support Specialist

    Vor 2 Tagen

    Basel, Basel-Stadt, Schweiz Randstad Professionals Vollzeit

    Company Overview:">Randstad Professionals is a leading staffing agency providing top talent to various industries.Our client, a pharmaceutical company in Basel, is seeking a skilled Junior Desktop Analyst to join their team.

  • Junior Data Analyst

    vor 22 Stunden

    Basel, Schweiz MDPI Vollzeit

    To strengthen our IT team, we are looking for a Junior Data Analyst to join our team in Serbia. You will play a crucial role in our data analytics team and have the opportunity to work with diverse set of data sources, perform data analysis, improve data quality and contribute to data-driven decision making processes in an international environment. The...

  • Junior Data Analyst, Basel

    vor 1 Tag

    Basel, Schweiz TN Switzerland Vollzeit

    To strengthen our IT team, we are looking for a Junior Data Analyst to join our team in Serbia. You will play a crucial role in our data analytics team and have the opportunity to work with a diverse set of data sources, perform data analysis, improve data quality, and contribute to data-driven decision-making processes in an international environment. The...

  • IT Helpdesk Support

    Vor 4 Tagen

    Basel, Schweiz Talentify Vollzeit

    Job Posting Title: Junior Desktop AnalystBackground:We are seeking technically perceptive candidates with excellent interpersonal skills for the Desktop Analyst position. Technical support staff troubleshoot technical issues, provide timely customer feedback, and have other responsibilities.In addition, technical support associates must speak directly with...

  • Information Technology Support Specialist

    Vor 4 Tagen

    Basel, Basel-Stadt, Schweiz Randstad Professionals Vollzeit

    Job Description:Randstad Professionals is partnering with a leading pharmaceutical company in search of a highly skilled Junior Desktop Analyst to support their technical operations. The ideal candidate will possess excellent communication skills, proficiency in ServiceNow and Gsuite Applications, and a passion for digital workplace solutions.Key...

  • (Junior) Commercial Finance Analyst EMEA

    vor 1 Woche

    Basel, Schweiz CTC Resourcing Solutions Vollzeit

    The Life Science Career NetworkCTC are specialised industry experts who can help companies source the best talent and provide reliable HR and consulting services, support varied candidates in finding promising career opportunities and offer the latest in skill development training programmes.(Junior) Commercial Finance Analyst EMEA (support role)Our client,...

  • (Junior) Commercial Finance Analyst EMEA

    Vor 2 Tagen

    Basel, Schweiz CTC Resourcing Solutions Vollzeit

    The Life Science Career NetworkCTC are specialised industry experts who can help companies source the best talent and provide reliable HR and consulting services, support varied candidates in finding promising career opportunities and offer the latest in skill development training programmes.(Junior) Commercial Finance Analyst EMEA (support role)Our client,...

  • Junior Business Analyst – Basel

    Vor 5 Tagen

    Basel, Schweiz Optravis LLC Vollzeit

    We are looking for a Junior Business Analyst with a passion for Transfer Pricing and Controlling.Job DescriptionAs a member of our fast-growing Business team, you will work together with our consultants and project managers, analysing and modelling data of multinational corporate clients to implement with them our software solutions in the area of...

  • (Junior) Commercial Finance Analyst EMEA

    vor 1 Woche

    Basel, Schweiz CTC Resourcing Solutions AG Vollzeit

    The Life Science Career NetworkCTC are specialised industry experts who can help companies source the best talent and provide reliable HR and consulting services, support varied candidates in finding promising career opportunities and offer the latest in skill development training programmes.(Junior) Commercial Finance Analyst EMEA (support role)Our client,...