Product Manager DGR and Cargo Training

Vor 6 Tagen

Genf, Schweiz International Air Transport Association (IATA) Vollzeit

Employment Type: Permanent
Contract Duration:

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

Reporting to the Senior Product Manager Regulatory Training, your role is key in the training product management team and in product delivery excellence. The role must ensure that our customers receive the most out of our products and follow the continuous improvement concept for our courses and diplomas. You will be the main point of contact for product support, delivery and post-delivery, and provide solutions to complex and product content matters. The Product Manager's scope of activity will be to manage Regulatory and Cargo training Digital and Self-study (Distance Learning) courses.

What your day would be like

  • You will determine product strategy in coordination with the respective supervising product manager/s.
  • Take actions toward market research, competitive analysis, and customer voice to gather insights that can help product decisions and strategy.
  • Support and collaborate with the sales team on sales opportunities, as well as active approach to explore new markets and customers.
  • Support, and follow-up with customer service teams, clients and/or regional sales teams.
  • Develop contractual scheme/s for wide-scope sales for the digital products under their scope (corporate licensing, mass sale, reselling channels, etc.).
  • Collect and analyze users' feedback, prepare the action plan and execute with the support of the relevant required stakeholders (Product Managers, instructors, Subject Matter Experts or others).
  • Maintain all product knowledge hub (presentations, SCORM files or other formats, product sheets, outlines, checklists and other documents) in the agreed platform or library, ensuring clarity, structure and access to any required stakeholders (Instructors/designers, Training Coordinators, participants, Subject Matter Experts, etc.).
  • Review customer feedback on regular basis (content, applicability, system utility, others) to identify improvements opportunities and determine actions.
  • Monitor all e-Learning and digital products functionality, accuracy and technical issues; diagnose any technical issues and work with the systems team to ensure to overcome and solve any technical matters that may occur and customer usage impact.
  • Apply product content maintenance, along with the IATA standards (publications) as well as new product development such as design, branding, work with external vendors, and testing products.
  • Ensure all products are with current product sheets and equivalent web content and action on any necessary improvements.
  • Develop and update tasks on exams, such as question banks, technical corrections, interacting with the ‘exam design’ team, designing, and testing exams.
  • Support any ad-hoc projects of content development and enhancement such as videos, articles, case studies, simulations, etc.
  • Work collaboratively and closely with IATA Training operations team to handle, maintain and resolve digital and distance learning product related activities.
  • Take appropriate steps to bring any open support content-related cases to resolution in a timely manner.
  • Ensure to support the relevant teams (systems, publishing) with the necessary product content in timely manner.
  • Provide support to maintain external stakeholder business relations, such as payment, vendor data, invoices, submissions, payment delays and interfacing with IATA finance department and/or other internal IATA departments.
  • Participate at internal or external meetings as necessary with sales, marketing, Subject Matter Experts, training operations, systems or any other interfacing party.
  • Collect and analyze various data elements from available resources (Sales Force, Power BI, Learning Management System, SAP, etc.) to support and prepare ‘product overview’ (presentations, graphs, spreadsheets) for internal or external needs.

We would love to hear from you if

  • You have a bachelor's degree in business, Aviation, Marketing, Product Management, or a related field.
  • Professional Experience: minimum 4-5 years of experience in product management, market research, cargo operations or a related role.
  • You are familiar with e-Learning, digital learning products, and have prior experience in the aviation industry.
  • Ability to conduct market research, analyze data, and derive actionable insights.
  • Excellent written and verbal communication skills for creating content and collaborating with various teams.
  • Strong organizational and project management skills to handle multiple tasks and deadlines.
  • You have previously used tools like Salesforce, Power BI, Learning Management Systems, and SAP.
  • Creative thinking and problem-solving abilities to address product issues and improve functionality.
  • Ability to work collaboratively with cross-functional teams, including sales, customer service, and technical teams.
  • You are meticulous and pay attention to detail in maintaining product knowledge hubs and ensuring accuracy.
  • Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment.

Travel Required: Y

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you

#J-18808-Ljbffr

  • Product Manager Dgr and Cargo Training

    vor 1 Woche

    Genf, GE, Schweiz International Air Transport Association (IATA) Vollzeit

    Employment Type: Permanent Contract Duration: At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and...

  • Product Manager DGR and Cargo Training

    Vor 5 Tagen

    Genf, Schweiz International Air Transport Association Vollzeit

    Employment Type: PermanentContract Duration: At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and...

  • Product Manager DGR and Cargo Training

    Vor 6 Tagen

    Genf, Schweiz IATA Consulting Vollzeit

    Employment Type: PermanentContract Duration: At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and...

  • Product & Training Manager - Fine Watches Expert

    vor 1 Woche

    Genf, Genf, Schweiz Tiffany & Co Vollzeit

    Position At Tiffany & Co., we're looking for a Product & Training Manager to join our Geneva-based watchmaking division. As part of our watch division, you'll contribute to developing the Maison's watch product content and training courses. Key Responsibilities Content creation: Align and coordinate content needs for product-related topics. Gather...

  • Multilateral Training and Development Specialist

    vor 1 Woche

    Genf, Genf, Schweiz United Nations Institute for Training and Research Vollzeit

    Job Description Background: As part of the United Nations Institute for Training and Research's (UNITER) efforts to strengthen multilateralism and international cooperation, we are seeking a highly motivated and organized individual to join our team as a Training Associate. The selected candidate will be responsible for assisting in the preparation and...

  • Dry Cargo Chartering Expert

    Vor 7 Tagen

    Genf, Genf, Schweiz Howe Robinson Vollzeit

    Dry Cargo CharteringJob DescriptionDry Cargo Chartering Broker, Handysize DeskBackgroundIn line with the company's strategic objectives, we are seeking an experienced dry cargo chartering professional for our Geneva office, with a proven track record of building and maintaining a portfolio of dry cargo clients.Duties Provide expert advice to clients on dry...

  • Product Marketing Manager

    Vor 3 Tagen

    Genf, Schweiz AXEPTA SA Vollzeit

    We are looking for an experienced Product Manager, for one of our prestigious and fast-growing clients specialized in Medical Devices, to launch its products in new niche markets. Join an innovator in the field of surgery, located in Geneva, to ensure product management from market assessment and product development to production launch for...

  • Product Manager

    vor 4 Wochen

    Genf, Genf, Schweiz Tiffany & Co Vollzeit

    PositionTiffany & Co. is seeking a highly skilled Product & Training Manager to join its Geneva-based watchmaking division. As a key member of the team, you will play a crucial role in developing the Maison's watch product content and training courses.Key ResponsibilitiesContent creation:Align and coordinate content needs for product-related topics.Gather...

  • Traineeship - CDT and Tailored Activities

    vor 3 Wochen

    Genf, Genf, Schweiz United Nations Institute for Training and Research Vollzeit

    Background:The United Nations Institute for Training and Research (UNITAR) is developing an unprecedented amount of face-to-face activities offered to the diplomatic community. In line with the Institute's efforts to improve its training activities, the Multilateral Diplomacy Programme is organizing core diplomatic training, as well as tailor-made activities...

  • Digital Product Manager

    vor 2 Wochen

    Genf, Genf, Schweiz Bisa Vollzeit

    Job Description:We are seeking a skilled Product Manager to lead the development of our digital products. As a key member of our team, you will be responsible for defining and delivering product roadmaps, working closely with cross-functional teams to ensure timely and successful product launches.Key Responsibilities:Develop and execute product strategies...

  • Academic Developer and Educator

    vor 2 Wochen

    Genf, Genf, Schweiz United Nations Institute for Training and Research Vollzeit

    Job OverviewThe United Nations Institute for Training and Research (UNITAR) seeks a consultant to support the development and facilitation of Master Programs and Post-Graduate Certificate courses within the Peacekeeping Training Programme Unit. As an expert in online learning and education, the consultant will work closely with relevant higher education...

  • Dry Cargo Chartering Professional

    Vor 5 Tagen

    Genf, Genf, Schweiz Howe Robinson Vollzeit

    Dry Cargo CharteringJob TitleDry Cargo Chartering Broker, Handysize Desk, Geneva Office About the RoleWe are seeking an experienced Dry Cargo Chartering Broker for our Geneva office.Key ResponsibilitiesLiaise with clients and negotiate dry cargo shipping sales and chartering.Expand the client base by interpreting market trends and identifying...

  • Dry Cargo Chartering Broker

    vor 4 Wochen

    Genf, Genf, Schweiz Howe Robinson Vollzeit

    Dry Cargo Chartering OpportunityWe are seeking an experienced Dry Cargo Chartering Broker to join our Geneva office. The successful candidate will have a strong portfolio of dry cargo clients and a deep understanding of the shipping market.Key ResponsibilitiesService clients' requirements for dry cargo shipping sales and charteringLiaise with clients to...

  • Traineeship - CDT and Tailored Activities

    vor 4 Wochen

    Genf, Genf, Schweiz United Nations Institute for Training and Research Vollzeit

    Job Title: Traineeship - CDT and Tailored ActivitiesUnited Nations Institute for Training and Research (UNITAR) is seeking a highly motivated and detail-oriented trainee to support the Multilateral Diplomacy Programme. The successful candidate will assist in the coordination and implementation of face-to-face and online training activities, including...

  • Dry Cargo Chartering Specialist

    vor 3 Wochen

    Genf, Genf, Schweiz Howe Robinson Vollzeit

    Dry Cargo Chartering OpportunityWe are seeking an experienced Dry Cargo Chartering Broker to join our Geneva office. The ideal candidate will have a strong portfolio of dry cargo clients and a deep understanding of the shipping market.Key Responsibilities:Service clients' requirements for dry cargo shipping sales and chartering.Liaise with clients to advise...

  • Product Industrialization Project Manager

    vor 1 Monat

    Genf, Genf, Schweiz Capgemini Vollzeit

    About UsAt Capgemini Engineering Switzerland, we value excellence, diligence, responsibility, dynamism, and innovation. We offer a diverse workplace and invite you to be part of our success story, where we provide training, tools, and foundations for your professional and personal growth. We are looking for an experienced Product Industrialization Project...

  • Senior Product Manager

    vor 2 Wochen

    Genf, Genf, Schweiz Axepta SA Vollzeit

    Job Title: Senior Product Manager - Medical DevicesJob Description:We are seeking a Senior Product Manager to join our team at Axepta SA. As a Senior Product Manager, you will be responsible for overseeing the product lifecycle from market evaluation through to product launch.Your primary responsibilities will include:Conducting research and evaluating...

  • Road Safety Global Training Initiative Specialist

    vor 3 Wochen

    Genf, Genf, Schweiz United Nations Institute for Training and Research Vollzeit

    Job DescriptionThe United Nations Institute for Training and Research (UNITAR) is seeking a highly skilled and experienced professional to fill the role of Road Safety Global Training Initiative Specialist. The successful candidate will be responsible for coordinating the activities of the Road Safety Global Training Initiative, including content...

  • Traineeship - CDT and Tailored Activities Coordinator

    vor 2 Wochen

    Genf, Genf, Schweiz United Nations Institute for Training and Research Vollzeit

    Background:The United Nations Institute for Training and Research is developing an extensive range of face-to-face activities for the diplomatic community worldwide.The Programme also regularly organizes core diplomatic training and tailor-made activities upon request of donors and partners.These activities target government officials involved in bilateral...

  • Dry Cargo Chartering Broker

    Vor 6 Tagen

    Genf, Genf, Schweiz Howe Robinson Vollzeit

    Dry Cargo CharteringJob DescriptionDry Cargo Chartering Broker, Handysize Desk, Geneva OfficeKey ResponsibilitiesService clients' requirements for dry cargo shipping sales and chartering.Liaise with clients/negotiate by phone, email, and face-to-face advising on the suitability of certain cargoes/ships.Expand the client base by keeping abreast of the...