Head of Ecosystems Insights

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

Roche - we advance science so that we all have more time with the people we love. Our Global Product Strategy (GPS) team plays a pivotal role in shaping the future of healthcare by driving the strategic direction of our innovative product portfolio. As a member of the GPS team, you will be at the forefront of transforming groundbreaking scientific discoveries into accessible and impactful healthcare solutions for patients worldwide. We are seeking a dynamic and visionary professional who thrives in a collaborative environment and is passionate about making a difference.

Join our Ecosystem Insights team and be at the forefront of shaping Roche's Pharma strategy through market and customer centric insights. This team functions as internal consultants and strategists, partnering with commercial and cross-functional leaders, integrating data to activate insights-driven problem solving with foresight, in a way that the business can execute, in order to unlock value end to end, across the healthcare ecosystem and improve patient outcomes. If you’re passionate about using insights to drive decision making to make a real impact, solve never-before-seen challenges, and bring your bold perspective into action, this is the opportunity for you.

• Strategic Thought Leadership: Provide thought partnership to senior leaders in GPS, Product Development, and the Research & Early Development engines. Influence the development and execution of global commercial strategies across the value chain, from development through to commercialization. Drive and influence pharma portfolio business decisions and trade-offs by integrating and analyzing complex market dynamics and customer needs at the portfolio level, elevating insights across disease areas and brand strategies to optimize the portfolio and enhance patient outcomes. Influence R&D decision making via objectivity, deep market and customer understanding, and functional expertise.

• Build and Lead High Performance Teams: Design systems that foster a culture of collaboration, innovation, continuous development, recognition and growth mindset among a team of 40+ Ecosystem Insights professionals. Build and develop a highly performing leadership team. Set feedback, coaching and performance management practices to ensure high performing teams. Champion the overall EI (Ecosystem Insights) team vision and ensure the team is executing against their roles and responsibilities in service of achieving the vision and the overall Roche strategy. Develop systems and checks to ensure the team is consistently performing to the highest standard. Manage resource allocation across the team to ensure the highest alignment with prioritization across the entire portfolio.

• Set Vision for Cutting Edge and Customer-Centric Capabilities: Visionary who keeps abreast of industry trends and the needs of the business in order to progress and catalyze team capabilities, with a focus on ensuring that insights shape the development and optimization of Roche’s portfolio. Drive consistency and alignment of insights and analytics approaches across TAs and regions to build a cohesive end to end insights engine that supports both global strategy and country execution. Catalyze the embedding of the voice of the customer (patients, healthcare professionals, and other key stakeholders) in portfolio strategies and drive a customer-first mindset across the organization. Collaborate with the Advanced Analytics and Data teams to evaluate cutting edge approaches (tech, gen AI, forecasting, analytics and data sources, including but not limited to primary and secondary research, CRM data, real world evidence), catalyze smart experimentation, and drive appropriate scaling in service of advancing team capabilities.

• Cross-Functional Collaboration and Influence: Collaborate with and influence other cross functional teams within Roche, including but not limited to R&D, Product Development, and Medical Affairs. Collaborate with colleagues in Must Win markets to set the Insights foundations for integrated strategies and solutions that deliver value for patients and the healthcare ecosystem.

• Experience:

  • 15+ years of experience in the pharmaceutical and/or biotechnology industry with increasing responsibility and proven track record in development and commercial insights and strategy roles.

  • Proven track record of leading and developing high performing teams.

  • Demonstrated history in leading and managing change on a large scale.

• Skills:

  • A visionary with a proven track record of enhancing functional excellence through expertise in industry trends, technological advancements, and regulatory changes to continuously adapt and innovate insights and analytics practices to address the business challenges of the future.

  • Excellent strategic thinker with a passion for customer insights, market dynamic, problem solving and innovation.

  • Solid experience in diverse insights generation methodologies in primary market research, CRM analytics, secondary data, real world evidence, forecasting and strategic decision support.

  • Experience in using advanced analytics tools (e.g., AI, machine learning, predictive modeling) to generate actionable insights that drive development and commercialization strategy and impact.

  • Ability to translate complex market and customer data into clear and actionable insights that influence business decisions at the portfolio and therapeutic area levels. Expertise in developing forward-looking strategies that anticipate market trends, customer needs and competitive dynamics.

  • Demonstrated track record of identifying, experimenting with and embedding new technology to advance team capabilities.

  • Strong communication, listening, presentation and interpersonal skills and the ability to form strong partnerships.

  • Excellent judgment with a demonstrated ability to diagnose issues, manage conflict and provide alternative solutions.

  • Demonstrated experience and excellence in people management, coaching and mentoring.

  • Excellent leadership skills in complex and matrix organizations in global environments.

Certification:

• Bachelor’s degree; however, Masters or PhD degrees are preferred.

Join us in our mission to advance science and deliver hope to those who need it most.

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Basel is the headquarters of the Roche Group and one of its most important centres of pharmaceutical research. Over 10,700 employees from over 100 countries come together at our Basel/Kaiseraugst site, which is one of Roche`s largest sites.

Besides extensive development and training opportunities, we offer flexible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave. Our employees also benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events.

We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche.

Roche is an Equal Opportunity Employer.