Customer Care Representative
vor 2 Wochen
Apollo Tyres Ltd manufactures and distributes high-quality Apollo and Vredestein tyres worldwide. With over a hundred years of tradition, Vredestein has achieved the status of a premium brand in the automotive industry. The product range includes car and truck tires, tires for agricultural and industrial applications, and bicycle tires. Job Title Customer Care Representative / Coordinator (m/f/d) Reports to (Position): Customer Care Manager About the Role We are looking for reinforcement for our Customer Care Team based in Baden. In this role, you will be part of our commercial organization, which is responsible for the sale of our Apollo Tyres and Vredestein tyres and acts as a link between the sales force, customers, and supply chain. Responsibilities Sales with Drive: You actively sell our car, truck, and agricultural tires by phone – inbound and outbound Consulting with added value: You support our customers with your knowledge and always find the best solution Order Management: You take care of smooth order processing – from order to delivery Campaigns & Promotions: You plan and manage sales and mailing campaigns to increase our reach Existing customer support: You maintain long‑term relationships and ensure satisfied customers Processes at a glance: You will create statistics and analyses and monitor orders and backlogs to ensure that everything runs smoothly Teamwork: You support our account managers in the field and contribute to our mutual success Your Profile You have completed an apprenticeship with several years of experience in the commercial sector You have very good written and spoken German, French and English skills, Italian is an advantage You are a strong communicator and know how to inspire customers with your sales talent The customer is your focus; you have a high degree of service orientation, and an affinity for the automotive industry would be desirable You have confident handling of MS Office applications, especially Excel; SAP knowledge is an advantage Good understanding of (IT) processes and the ability to support process improvements What we offer: A permanent position in a modern and international company The opportunity to actively and sustainably shape our brand presence An attractive workplace and the opportunity to work partly in the home office Stronger Together – Open corporate culture with flat hierarchies and a lived "you" culture Onboarding that rocks – A structured and targeted induction so that you can get started right from the beginning Grow with us – Individual development and training opportunities for your career Work-life balance – 25 days of vacation and other attractive benefits Equal Opportunity Statement Apollo Tyres Ltd is committed to diversity and inclusivity in the workplace. Seniority level Associate Employment type Full‑time Job function Customer Service Industries Motor Vehicle Manufacturing and Hospitality #J-18808-Ljbffr
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Hybrid Multilingual Customer Care
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