Maintenance Technical Support Engineer

vor 4 Wochen

Rotkreuz, Schweiz ITech Consult Vollzeit

Project:
For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a Maintenance Technical Support Engineer

Background:
The TechSupport department (DODRL) is looking for an experienced Technical Support Engineer (m/f/d) with a strong focus on analysis and troubleshooting, life cycle support, as well as maintenance and calibration work

The perfect candidate The perfect candidate: has a degree or a high school diploma in electrical engineering, mechatronics or mechanical engineering and at least 4 years of professional experience in the service and maintenance of industrial test systems/facilities. Knowledge of sensor technology and industrial communication is a must. Since German is the project language, only people with very good German and good English skills can be considered.

Main tasks and areas of responsibility:
* Contact person for test systems in the productive environment of medical analysis devices

  • Analysis and troubleshooting of complex test systems at 2nd level support level
  • Recording and processing support cases in a ticket system: documentation, dispatching, collecting error statistics and preventive maintenance
  • Regular maintenance and calibration of measuring equipment
  • Management and inventory of test systems and procurement and management of their spare parts * Setting up and configuring Windows clients for the test systems
  • Handover of test systems to production and training of 1st level support in the production lines * Collaboration and contribution of maintenance aspects in the development of new test systems
  • Ensuring and complying with regulatory requirements

Must Haves:
* Degree (B.Sc. / B.Eng.) or technician HF in the field of electrical engineering, mechatronics or mechanical engineering (with a portion of automation technology / electrical engineering)

  • At least 4 years of professional experience in service and maintenance (mainly support and troubleshooting) of industrial test systems / equipment
  • Knowledge of sensor technology (temperature, pressure, flow and force measurement methods/technologies)
  • Experience in carrying out maintenance and calibration of measuring equipment
  • Good knowledge of industrial communication: Ethernet including the various TCP/IP protocols, RS232, FTP / SFTP, field buses (e.g. CAN)
  • Good knowledge of client installation and server connection (Windows operating systems including their system tools, BIOS, configurations, Active Directory, user management, batch files, scripts, etc.)
  • Experience with system backup and recovery handling
  • Experience in creating documentation and writing instructions
  • Very good knowledge of German and good knowledge of English (B1 written and spoken) are required.

Personal :

  • Strong analytical skills in solving technical problems
  • Ability to develop system relationships
  • Independent and structured way of working, initiative
  • team player with a positive "can-do" attitude

Nice to haves:

  • Software knowledge in programming (LabView, Python, C#, PLC systems or similar environments)
  • GxP basic knowledge
  • SAP knowledge
  • knowledge of medical technology

Reference No.: 923667SGR
Role: Maintenance Technical Support Engineer (m/f/d)
Industry: Pharma
Place of work: Rotkreuz
Workload: 80-100%
Start: 01.12.2024
Duration: permanent
Application deadline : 04.11.2024

Job Type: 100%

Schedule:

  • 8 Hour Shift

Work Location: On the road

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