Instrument Support Engineer
vor 5 Monaten
As a preferred supplier for Roche Diagnostics in Rotkreuz, we are looking for a motivated
Instrument Support Engineer (m/f/d) The contract has a planned duration until the end of 2024, with possible extension. The start date is within 3 months. Home Office is offered 20%.AUFGABENBESCHREIBUNG:
• Technical expert and point of contact for our internal customers regarding service aspects• Installation and commissioning of instruments• Autonomous troubleshooting and logging of hardware and software issues• Deployment and servicing of various instruments and their configurations• Documentation according to quality standards• Support of global development trialsERFORDERLICHES PROFIL:
• Higher educational degree in technical engineering or life sciences discipline (e.g. Medical devices, Electronic/Automation, Mechatronics) or corresponding job experience including apprenticeship • Min. 3-5 years experience as Service Engineer for (Lab)Instruments, preferably within the regulated environment • Know-how in hardware, software and IT-infrastructure as well as experience in servicing of diagnostics instruments • Min. 3-5 years experience in resolution of technical problems in an interdisciplinary environments (laboratory, software, hardware, workflow) • Experience in and/or willingness to work in a highly regulated industry and in labs with biosafety levels S1 and S2• Fluency in German (spoken and written) and good business English (min. B2 Level)• Customer- and service-oriented, enthusiastic team player with good communication and collaboration skills, autonomous and proactive working >• Ability to communicate with different internal stakeholders, translate and understand their business needs
Application process
Interested? You can find more information here:
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