Customer Services Manager 100%

vor 1 Woche


Zürich, Schweiz properti AG Vollzeit
Customer Services Manager 100% (f, m, d) – Zürich

Apply now for the position Customer Services Manager 100% (f, m, d) – Zürich and let’s achieve great things together Become part of a successful team and achieve success beyond your previous capabilities. Properti is the leading and multi-award-winning PropTech broker in Switzerland. We combine highly trained experts with the latest technologies on an intelligent platform to provide customers, brokers and service partners with risk-free, flexible and simplified services.

Tasks
  • Rental applications: Checking rental applications in German, English, French and Italian, including obtaining references and document checks over the phone.
  • Customer service: Supporting the customer hotline, processing inquiries, managing search subscriptions and ensuring a first-class customer experience.
  • Listings: Assisting in the listing and de-listing process, working closely with brokers.
  • Quality Management: Monitoring customer satisfaction (NPS), performing quality checks and quality measurements, and reporting KPIs accordingly.
  • Fleet management: Organization and coordination of all fleet management tasks, including fuel card management, arranging service appointments and contact with the leasing partner.
  • Administrative activities: Responsible for mail, managing mail inboxes, orders and other organizational office management tasks.
  • Evaluations: Monitoring customer reviews.
Job Requirements
  • Commercial degree or comparable qualification (business school)
  • At least two years of professional experience in a commercial function
  • Friendly and competent demeanor as well as a high degree of integrity and trustworthiness
  • Salesforce knowledge an advantage.
  • Fluent written and spoken German (C2) and English (C1)
  • French or Italian as an additional language at least at level C1
  • Flexible, resilient, willing to learn and motivated personality
  • Enjoy telephone contact
  • Independent and structured way of working, as well as a high degree of accuracy
Job Advantages
  • Above-average career opportunities & talent development
  • Young and innovative company
  • Fixed workstations and co-working space in bright rooms with quiet zones
  • Food & drinks: fresh fruit & snacks, coffee & tea, drinks & after-work beer
  • Birthday retreat: half a day for free
  • Five weeks vacation
  • Unlimited (unpaid) vacation
  • Rocket Friday, summer & winter event, incentive trips

Apply now

#J-18808-Ljbffr

  • Zürich, Schweiz properti AG Vollzeit

    Customer Services **Customer Services Manager 100% (f, m, d) - Zürich**: - Customer Services - Zürich - 100% - Tasks - Customer service: Supporting the customer hotline, processing inquiries, managing search subscriptions and ensuring a first-class customer experience. - Listings: Assisting in the listing and de-listing process, working closely with...


  • Zürich, Zürich, Schweiz The Home Depot Vollzeit

    About the RoleWe are seeking a highly motivated and customer-centric Customer Service Representative to join our team at The Home Depot. As an Inventory Associate, you will play a critical role in ensuring that our store remains well-organized and stocked, while also providing exceptional customer service to our patrons.Main Responsibilities:Manage inventory...


  • Zürich, Zürich, Schweiz EF Education AG Vollzeit

    About EF Education AG">At EF, we believe that education has the power to transform lives. Our mission is to open the world through education, and we're looking for passionate individuals to join our team.As a Customer Service Expert, you'll be responsible for delivering exceptional customer experiences from start to finish. This includes managing our...

  • Service Manager

    Vor 2 Tagen


    8006 Zürich, ZH, Schweiz macgarage Vollzeit

    **Job Opportunity: Service Manager at MacGarage** **MacGarage** is hiring a **Service Manager** to work with Apple products. We’re looking for a responsible and communicative individual who is eager to learn quickly and grow professionally in a supportive and friendly team. What We Offer: - **Fast Training** — we provide all the essential skills and...


  • Zürich, Zürich, Schweiz SR Technics Holding Vollzeit

    About the TeamSr. Technics Holding has a diverse team of professionals dedicated to delivering exceptional results. As an Account Manager in Engine Services, you will work closely with colleagues to ensure customer satisfaction and achieve revenue targets.Your Key Responsibilities:Key Responsibilities:Collaborate with colleagues to develop and implement...


  • Zürich, ZH, Schweiz ABB Vollzeit

    **Cluster Customer Service Manager, Robotics, Eastern Europe**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next...


  • Zürich, Zürich, Schweiz FELFEL Vollzeit

    About the RoleWe are seeking an experienced Customer Support Operations Manager to lead our customer service team. In this role, you will be responsible for setting up efficient tools and processes, analyzing support data to identify trends, and implementing strategic improvements across departments and teams.Your ResponsibilitiesTeam Leadership and...


  • Zürich, Zürich, Schweiz The Relevance Group Vollzeit

    Your MissionAs a Customer Acquisition Manager, you will be responsible for identifying and qualifying potential clients within B2C-focused industries across Europe.You will initiate communication with key decision-makers through cold outreach (calls, emails, social media) to introduce our services. You will conduct in-depth research to understand customer...

  • Head of Operations

    vor 2 Wochen


    Zürich, ZH, Schweiz ofri Internet GmbH Vollzeit

    Hi there! Are you ready to take the reins and drive operational excellence in a small but ambitious company? We're ofri, a team of 10 dedicated individuals, and we're on the lookout for an Operations Manager to help us streamline our processes and propel us toward our goals. **About us** At Ofri, we take pride in fostering candid collaboration,...


  • Zürich, Schweiz Spacewise AG Vollzeit

    Join the Future of Retail with Spacewise! Spacewise is an innovative proptech startup headquartered in Zurich, revolutionizing the way commercial landlords manage, market and rent their portfolios and spaces online and operating the premier online marketplace for pop-up and promotional spaces. We empower brands of all sizes to effortlessly search, evaluate,...


  • Zürich, Schweiz Spacewise Vollzeit

    Join the Future of Retail with Spacewise!Spacewise is an innovative proptech startup headquartered in Zurich, revolutionizing the way commercial landlords manage, market and rent their portfolios and spaces online and operating the premier online marketplace for pop-up and promotional spaces.We empower brands of all sizes to effortlessly search, evaluate,...


  • Zürich, Schweiz gategroup Vollzeit

    Manager, Customer AccountApply locations: Chantilly, VA, USATime type: Full timePosted on: Posted 3 Days AgoJob requisition id: R0090337We’re looking for motivated, engaged people to help make everyone’s journeys better.Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit...


  • Zürich, Schweiz TN Switzerland Vollzeit

    Social network you want to login/join with:Client:LHHLocation:Switzerland (Hybrid work model)Job Category:Customer ServiceJob Reference:014109cc8008Job Views:12Posted:21.01.2025Expiry Date:07.03.2025Job Description:DescriptionPosition at LHH (Global): Account Services Manager – Customer Success, CTM & LDThe Account Services Manager role is customer-facing...

  • Customer Care Manager

    vor 2 Wochen


    Zürich, Schweiz TN Switzerland Vollzeit

    Für unseren Standort in Dübendorf suchen wir ab sofort oder nach Vereinbarung eine/nCustomer Care Manager mit Führungsverantwortung(m/w/d) 100%Neben der Leitung des Customer Care Teams, bist du auch das Bindeglied zwischen den verschiedenen Abteilungen des Unternehmens.Zu deinen Hauptaufgaben gehören:Leitung der Abteilung Kundenbetreuung und Export im...


  • Zürich, Zürich, Schweiz Jet Aviation AG Vollzeit

    Job Description:At Jet Aviation AG, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Zurich Airport. In this exciting role, you will be responsible for delivering exceptional service to international high-class passengers and crews.Key Responsibilities:Provide personalized assistance to clients...


  • Zürich, Schweiz Hi There! GmbH Vollzeit

    Unser Kunde, ein renommierter Microsoft Partner, konzentriert sich ausschliesslich auf Microsoft Dynamics 365 Customer Engagement und Field Service. Werde Teil dieses dynamischen Teams und bringe dein Fachwissen ein, um den Unternehmenserfolg aktiv mitzugestalten. Da die Firma keine eigenen Büroräume hat, gilt 100% Homeoffice und die Mitarbeitenden treffen...

  • Customer Service Lead

    vor 2 Wochen


    Zürich, Schweiz FELFEL Vollzeit

    IN SHORTAre you ready for your next challenge? As the Customer Service Lead, you will be responsible for setting up efficient tools and processes, analysing support data to identify trends, and implementing strategic improvements across departments and teams - all of this to make sure that our customers have a seamless experience with both FELFEL and...


  • Zürich, Schweiz TN Switzerland Vollzeit

    Kundenberater Customer Service 100%, ZürichZürich, SwitzerlandIhre Aufgaben:Telefonische Inbound Beratung von Kunden (Inbound) in Deutsch & FranzösischErteilung von Auskünften bei diversen Fragestellungen aller AnsprechpersonenKontrolle auf Vollständigkeit sowie laufende Pflege der KundendossiersStetige Überwachung der offenen PendenzenPflege und...


  • Zürich, Schweiz EF Education AG Vollzeit

    Customer Service Expert Do you believe education can open the world? Step out of your comfort zone and join a fun dynamic team that is passionate about changing people’s lives. As a Customer Service Expert your responsibilities will include, but not be limited to make sure that all our customers receive the best experience before, during and after their...


  • Zürich, Schweiz ABB Vollzeit

    **Customer Service Manager - DACH Cluster, Robotics**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of...