Associate Label Project Manager
Vor 7 Tagen
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
The Associate Project Manager (APM) is responsible for handling projects and studies for customers. The APM works with various departments, proactively collaborating with all parties involved in the study, managing timelines, tracking achievements, and providing weekly updates to the customer. The APM takes on full study management of a project, coordinating across all technical and service aspects. The APM primarily works on accounts that are already established with a Customer Profile and/or defined process.
Responsibilities:
- Works with the Client to finalize specifications, which may include meetings at the client’s premises.
- Sets up and maintains study filing systems and accurate records for all work undertaken.
- Coordinates and communicates all relevant activities, both internal and external, to ensure that all services and products are ready for the start of the study or as required by the customer.
- Uses appropriate project planning tools to communicate achievements and critical path activities and responsibilities.
- Provides timely reports and other information to customers as applicable.
- Creates and/or supports the creation of Label Specifications, Label proofs, and print documentation using internal systems (CMAP).
- Provides backup support to other Associate and/or Project Managers.
- Ensures quote correctness and financial forecasting.
- Monitors project activities and day-to-day business, as well as the establishment of a customer-approved Job Specification.
- Collects all information on a study design, including correct label texts and other relevant information.
- Coordinates shipments through the logistics department.
- Logs issues into Trackwise and works on investigations.
- Works mainly on accounts that are already established with a Customer Profile and/or defined process.
- Applies Good Manufacturing Principles in all areas.
Minimum Qualifications:
- Understanding and competent use of SOPs required by company quality standards.
- Proficiency in Microsoft Excel.
- Excellent organizational, planning, verbal, written, and numerical skills with the ability to analyze and define solutions and handle multiple tasks to meet deadlines.
- Strong and effective communication skills with the ability to present information and respond to questions from groups of managers and clients.
- Ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.
- Ability to learn and master all internal systems associated with projects (i.e., Salesforce, GPMS, Trackwise).
Education / Experience:
- Professional degree, preferably in a health-related field or customer service.
- 2-3 years of successful experience in project management as a Project Coordinator or equivalent.
- Strong interpersonal and communication skills, including excellent relationship building.
- Proficiency in personal computer applications (e.g., Microsoft Word, Excel, PowerPoint, Access, Outlook).
- Proven experience with customers in a dynamic environment.
- Excellent communication, organizational skills, and project coordination skills.
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