Customer Service Sea Freight Import

Vor 2 Tagen

Zürich, Schweiz TN Switzerland Vollzeit

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Client:

Fr. Meyer's Sohn

Location:Job Category:

Customer Service

Job Reference:

a87af6644da3

Job Views:

7

Posted:

21.01.2025

Expiry Date:

07.03.2025

Job Description:

Fr. Meyer's Sohn (FMS) is a family-owned global freight forwarding company. We specialize in the international transportation of bulk commodities and are the market leader in paper and forest products logistics. Worldwide, we are one of the top ten ocean freight forwarders. Customized, cross-modal customer solutions complete our product portfolio. More than 1000 employees in over 50 branches in 20 countries move 850,000 TEU per year.

With us, you provide your customers with full support and organize customized logistics solutions for their shipments in international supply chains. Excellent customer service and a very high level of customer satisfaction are our top priorities. You can also become part of our team of experts in Customer Service. We look forward to meeting you and continuing our success story together with you

Starting date: as soon as possible

YOUR FUTURE TASKS
  • You are responsible for looking after a defined group of customers, true to our motto "one face to the customer".
  • You manage the forwarding of worldwide transport orders from A to Z.
  • You are responsible for calculating prices and quotations.
  • You are the first contact person for our international customers and partners.
  • The preparation of the P&L as well as the execution of the monthly financial statements for your area of responsibility rounds off your diverse range of tasks.
YOUR EXPERIENCE & SKILLS
  • You have a vocational training in the field of forwarding/shipping or a comparable qualification.
  • Experienced in the operational handling of sea freight orders? Check
  • You convince with strong communication skills, both written and spoken, also in English.
  • A proactive and customer-oriented way of working is one of your strengths.
YOUR BENEFITS
  • Partnership: Great colleagues and many employee events, Mobile Working.
  • Training and development: Individual development and training opportunities (e.g. trainings, global Talent Management programs).
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