Communications Officer

vor 3 Monaten

Genf, Schweiz Cagi Vollzeit

Switzerland for UNHCR hires a Communications Officer

Place of work: Geneva – other locations in Switzerland can be considered

Starting date: As soon as possible

About Switzerland for UNHCR, the Swiss Foundation for UNHCR

UNHCR, the United Nations Refugee Agency, is a global organization dedicated to saving lives, protecting the rights of refugees and building a better future for the millions of people forced to flee their homes.

Since 1950, UNHCR has responded to multiple crises on different continents and has provided vital assistance to refugees, asylum-seekers, internally displaced and stateless people, many of whom have nowhere else to turn. Its work was aimed at ensuring their rights, protection and assistance, preserving their dignity and well-being.

Switzerland for UNHCR (CH4U), is the UN Refugee Agency’s national partner for Switzerland. We support UNHCR's mission by mobilizing essential resources and raising awareness on behalf of those who are forced to flee.

To allow UNHCR to protect forcibly displaced populations, the Foundation needs the support of the Swiss people. Every Franc donated is spent in a responsible and transparent manner, and donations are tax exempt.

Switzerland for UNHCR also carries out awareness and advocacy initiatives to draw the general public’s attention to the challenges faced by people forced to flee around the world, and to what UNHCR does to protect them.

The Foundation is currently looking for a Communications Officer to join the Communications & Innovation Team.

ROLE

Within a growing team, this position reports and is under the responsibility of the Head of Communications and Innovation.

The Communications Officer is responsible for producing engaging, persuasive, accurate and timely content in support of Switzerland for UNHCR’s objectives and activities, particularly to reach new audiences, inspire increased support, and deepen CH4U’s relationship with supporters and donors.

She / he plays an important role in event management as well as in transversal projects.

MAIN RESPONSIBILITIES

The Communications Officer will take the following responsibilities:

Content Creation

  • Produce compelling stories for a range of offline and online platforms that inspire our target audiences to support and share Switzerland for UNHCR’s objectives and activities
  • Source and gather content to support our communication and fundraising activities including strategically drawing from UNHCR’s global content pipeline as well as content-gathering missions and other sources (other National Partners for example)
  • Work collaboratively with other teams to produce and/or adapt content
  • Ensure content fits style, brand and tone guidelines and is up-to-date and accurate
  • Support the organization in developing creative concepts and content across channels
  • Ensure that all communications and marketing material aligns with brand standards
  • Stay abreast of communication trends and activities (including competitor organizations’ channels), and identify new ways and opportunities to tell captivating stories.

Digital Content Performance

  • Lead CH4U’s efforts in the area of website traffic, lead generation and SEO strategy in collaboration with colleagues and the external agency, ensuring optimized content and improved search engine visibility
  • Support the engagement strategy of supporters and donors in close collaboration with the IG Fundraising team
  • Contribute to task forces or working groups focused on Analytics, collaborating with colleagues to provide insights and recommendations aimed at enhancing CH4U’s digital presence
  • Monitor and analyze website traffic metrics, identifying opportunities to increase traffic and engagement.

Event Management

  • Coordinate and support the organization of events, in collaboration with internal and external stakeholders
  • Manage event logistics including venue selection, vendor coordination and onsite supervision.
PROFILE

The ideal candidate is a versatile and hands-on individual with a proven experience in creative content production as well as project/event management and a strong alignment with our humanitarian values, as well as a genuine interest for the humanitarian sector.

  • 3 - 5 years’ relevant work experience
  • Experience working for an International non-for-profit agency / organization is considered a strong asset
  • At least 2 years producing creative content for a variety of online and offline communication channels
  • Graduate degree or CFC / professional maturity with equivalent in experience to reach graduate level
  • Must possess great writing skills and be able to compose engaging and accurate content across channels.
  • Ability to use initiative, prioritize, multi-task, and work well under pressure to meet deadlines
  • Clear and systematic thinking that demonstrates strong judgment and problem-solving competencies
  • Very good analytical skills
  • Well-organized and structured with high attention to details and process oriented
  • Ability to supervise at a smaller level
  • Ability to manage middle sized projects with budget management under supervision
  • Very good written and oral communication and interpersonal skills in a fast-paced multi-cultural and multilingual environment
  • Good capacity to work autonomously as well as a team player.
  • Ability to interact with internal and external stakeholders
  • Knowledge, interest and a strong commitment for the work and mission of UNHCR and the refugee cause
  • German native speaker and excellent command of English, French a strong asset.
  • Excellent computer skills and knowledge of MS Office applications
  • Good knowledge of writing, editing and publishing content online using content management systems (CMS)
  • Good knowledge of SEO and analytics
  • Basic knowledge of Adobe suite

Interested candidates can send their cover letter and CV to the Swiss Foundation by email to careers@unrefugees.ch , until 3 March 2024, mentioning the reference: COMMS Officer.

Only selected candidates will be contacted. The Foundation is an equal opportunity employer and proud to make diversity a strength.

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