Customer Service Specialist
Vor 3 Tagen
À propos de notre client
- Unser Kunde ist ein etabliertes Unternehmen mit hochwertigen Produkten, das ein modernes, dynamisches Arbeitsumfeld und hervorragende Entwicklungsmöglichkeiten bietet.
Description du poste
- Verwaltung von Kundenakten: Bestellungen bearbeiten, Konformität prüfen und Machbarkeit sicherstellen.
- Aktualisierung von Kundenportfolios, Fristen überwachen und Bestellungen bestätigen.
- Erstellung und Überprüfung von Export- und Transportdokumenten unter Einhaltung der Logistikvorschriften.
- Bearbeitung von Rechnungen, Lieferungen und Kundenreklamationen.
- Nachverfolgung offener Rechnungen und Überwachung von Sendungen.
- Unterstützung bei Verkaufs- und Marketingaktivitäten, einschließlich der Erstellung von Angeboten und Pflege der Kundendatenbank.
- Mitarbeit an Projekten entsprechend Ihrer Qualifikationen und Unterstützung des Teams bei Ad-hoc-Aufgaben.
Profil recherché
- Erfahrung: Erste Erfahrung im Bereich Export oder bei einem Spediteur ist von Vorteil.
- Sprachkenntnisse: Fließend in Deutsch und Französisch, Englisch auf B1/B2-Niveau.
- Technische Fähigkeiten: Kenntnisse in Logistik-Tools (z. B. Smartshipper, Microsoft Dynamics oder Tares).
- Ausbildung: Masterabschluss im Bereich Internationaler Handel oder eine vergleichbare Qualifikation.
- Soft Skills: Kundenorientiert, flexibel, reaktiv und selbstständig.
Informations complémentaires
- Zuverlässiges und nachhaltiges Unternehmen mit hochwertigen Produkten.
- Dynamisches und kollaboratives Arbeitsumfeld.
- Möglichkeiten zur beruflichen Weiterentwicklung und kontinuierlichen Weiterbildung.
- Moderne und ansprechende Büroräumlichkeiten.
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