Procurement Customer Service Support_h/f
Vor 2 Tagen
Le titulaire du poste est responsable des différentes commandes spécifiques des clients pour toutes les catégories de produits. Il/elle soutient les différents magasins dans leurs commandes et demandes spécifiques dans toute la Suisse, et agit en tant que personne de contact pour les fournisseurs. En outre, il/elle traite les livraisons incorrectes et s'occupe des retours et des réclamations liés aux commandes spécifiques des clients.
Vos responsabilités :
- Activités administratives liées à l'approvisionnement cross-dock (commandes spécifiques des clients).
- Création de bons de commande et envoi à tous les fournisseurs concernés. Gestion des commandes en ligne pour les produits cross-dock (lentilles de contact et solutions pour lentilles de contact).
- Gestion des livraisons et des commandes en cours. Suivi des délais de livraison et communication aux autres départements.
- Soutien de l'équipe en ligne.
- Traitement des livraisons incorrectes dans le système ERP.
- Traitement des retours et des réclamations dans le système ERP.
- Soutien de toutes les succursales et magasins dans toute la Suisse et contact avec tous les fournisseurs, en D/F/E (téléphone / courrier).
- Exécuter toute tâche ou projet demandé par la direction de l'équipe, en relation avec l'activité des commandes spécifiques des clients.
Vos qualifications et compétences :
- CFC Employé de commerce
- Une première expérience en administration des ventes ou en approvisionnement
- Gestion des commandes avec un ERP
- Bonnes compétences en Microsoft Excel
- Connaissance de l'ERP (SAP ou autre)
- Français bonnes connaissances, allemand fortement apprécié, l'anglais est un plus
- Bonne compréhension de l'entreprise
- Orienté(e) service à la clientèle
- Soucis du détail, Rigueur
- Autonomie, Esprit d'équipe, coopération
Une grande opportunité d'avoir un impact et de contribuer à un environnement international en constante évolution.
Opportunité de développer des domaines d'expertise et de contribuer à des projets.
Intéressé(e) ?
Veuillez nous envoyer votre candidature complète (certificats de travail, CV, références, etc.) par voie électronique.
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