Product Manager
Vor 16 Stunden
Lugano, Tessin, Schweiz
Randstad Switzerland
Vollzeit
CHF 95’000 - CHF 130’000 Vertrag
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Responsibilities
- Ensure technical accuracy, clarity and consistency of product information shared internally and externally.
- Support the Marketing department with relevant technical input for brochures, advertisements, website content and other communication materials.
- Contribute to the creation and continuous improvement of technical-commercial tools, including price lists and support materials for the Sales team.
- Structure and maintain product-related knowledge in a clear and user-friendly way for internal and external stakeholders.
Technical sales support
- Support the Sales team with product knowledge, technical explanations and customer-oriented materials during commercial activities and business opportunities.
- Assist in the preparation of technical presentations, tender documents, product introductions and related commercial documentation.
- Participate in customer visits, partner meetings, trainings and trade shows to provide technical-commercial support.
- Deliver technical product training to partners, customers and internal teams when required.
- Act as a reliable point of contact for product-related questions coming from the Sales organization and external partners.
Market feedback and product positioning
- Follow market trends, technical developments, competitor activity, and product feedback from the field.
- Collect, organize, and share market sentiment and channel feedback related to assigned products.
- Identify technical advantages, commercial opportunities, and possible improvement areas in cooperation with the relevant internal departments.
- Support product positioning by translating technical features into clear customer value and business relevance.
Cross-functional coordination and project follow-up
- Act as a key link between Sales, Marketing, factory, R&D, subsidiaries, and partners on product-related matters.
- Ensure clear communication and alignment across teams involved in product support and commercial activities.
- Support selected initiatives through coordination, escalation, and practical problem-solving to enhance efficiency and customer satisfaction.
Candidate profile
Qualifications, skills and experience
- Degree or technical qualification in electrical or electronics engineering.
- Previous experience in product management, technical product support, application engineering, sales engineering, or technical sales support within a technical or engineering environment.
- Strong ability to understand technical products and communicate their value clearly to different stakeholders.
- Experience in preparing technical documentation, presentations, and customer-facing materials.
- Customer-oriented, proactive, and solution-driven mindset.
- Strong organizational skills and attention to detail is a must.
- Excellent communication skills, both written and verbal.
- Proficiency with MS Office tools.
- Technical background or experience in the UPS, critical power, power protection, power electronics, or datacenter industry is a strong plus.
- Strong English language skills; additional European languages such as German, French, Italian, or Spanish are an asset.
- Willingness to travel occasionally for customer visits, meetings, trainings, and events.