Sales Support Intern

vor 2 Monaten

Gland VD, Waadt, Schweiz Swissquote Bank SA Vollzeit

Building the bank of tomorrow takes more than skills.
It means combining our differences to imagine, discuss, code, develop, test, learn... and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500'000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams.
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don't be shy, apply

  • Support the Western Europe desk with onboarding of new clients.
  • Perform initial contact with the prospects as well as continuous follow up in coordination with Regional Sales Team.
  • Provide full support to all our Sales team members to ensure a high service level and meet the team targets.
  • Handle incoming calls from prospects, clients and other departments.
  • Handle general internal and external correspondence and mailing.
  • View account forms, ensure completeness and correctness of the data provided for account opening purpose.
  • Conduct customer due diligence checking and performing identification of clients via video conference.
  • Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure account opening and funding.

Other administration/ sales tasks as assignment from Line Manager.

  • You are looking for an internship for your Master in Economics or Finance
  • French as mother tongue and fluent in English. A third European language as a strong asset.
  • You have a talent in dealing with people and strong communications skills.
  • You are an ambitious self-starter, eager to achieve and exceed targets.
  • You have the ability to adapt yourself to a changing environment in a fast growing Bank.
  • You have an open-minded and team-oriented spirit.

You are ready to bring and demonstrate:

  • Client-first approach and commitment to high-class service
  • Team playing attitude
  • Sense of urgency and high energy
  • Understanding and escalation of client's issues
  • Suggestions for improvements of products, services and processes
  • Commitment to our organizational values

SQ1

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