Service Sales and Program Manager, Partnering Business

vor 1 Monat

Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

Join Tecan Join the market leader
Work in an international and dynamic environment, share our success

Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Global Service and Aftersales team and bring your passion and talent to work.

Service Sales and Program Manager, Partnering Business

Männedorf, Switzerland

Your contribution

As the PB Service Sales and Program Manager, you will play a crucial role in ensuring the success of service concept development for new platforms, products, and derivatives. You will coordinate effective and efficient service contributions during the development phase, develop and implement service strategies to enhance customer satisfaction, and optimize profitability. Your responsibilities include implementation and managing service concepts with OEM Customers , ensuring superior customer service experiences within the partnering business, and driving both top and bottom-line success through strong processes and business analytics.

Responsibilities

  • Develop, realize, and launch service concepts for new platforms and products in close collaboration with customers and internal stakeholders.
  • Establish service project plans with clear deliverables and timelines.
  • Coordinate and manage stakeholders, both internal and external (including customers, R&D, etc.).
  • Lead regular meetings, manage agendas, document action items, and ensure project documentation with all stakeholders.
  • Ensure smooth transfer from development to series phase with all relevant parties.
  • Lead service contract scope and commercial negotiations related to Service & Aftersales within the Partnering Business.
  • Manage customer success for all service-related topics and represent Tecan in quarterly business reviews.
  • Provide service sales forecasts in alignment with corporate financial guidelines and manage tactical pricing within existing contracts.

·

Your background

We're not just looking for hard skills: We're looking for people who bring their passion and talent to work.

  • Master's degree or equivalent in a technical or scientific field.
  • Additional qualifications in project management or process management are a plus.
  • At least 5 years of relevant experience, including cross-functional R&D projects, customer interactions & management, and service experience.
  • Experience in the life sciences sector is advantageous.
  • Proficiency in English and German.
  • Willingness to travel.
  • Strong leadership mentality, excellent communication skills, proactive problem-solving abilities, and expertise in stakeholder management.

What makes working at Tecan unique

  • The chance to make it count and to have an impact on the world of tomorrow
  • Working in an international and diverse environment
  • The chance to grow your career within the company
  • Feel empowered by our strong and unique company culture
  • Comprehensive compensation and benefits package

Join Tecan, a great place to work Read about our recent certification from Great Place to Work.

We're looking forward to receiving your application online. Please submit your CV or resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

#lifescience #healthcare #automation #medicaldevice #biology #biotechnology

Our purpose.

At Tecan we are driven to improve people's lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.

Stay unique and make it count.

Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.

Our purpose.
At Tecan we are driven to improve people's lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.

Stay unique and make it count.
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.

Legal entity: Tecan Trading AG City: Männedorf Country: CH

  • Service Sales and Program Manager, Partnering Business

    vor 1 Woche

    Männedorf, Zürich, Schweiz Tecan Vollzeit

    Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Global Service and Aftersales team and bring your passion and talent to work. Service Sales and Program Manager, Partnering Business Männedorf, Switzerland Your contribution As the PB Service Sales and Program Manager, you will play a crucial role in...

  • Manager Business Strategy and Commercial Excellence Partnering Business

    vor 2 Monaten

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our success Ever wondered how your skills and unique background could impact the world of tomorrow?Join our Partnering Business team and bring your passion and talent to work. (Senior) Manager Business Strategy and Commercial Excellence Partnering Business Männedorf,...

  • Manager Business Strategy and Commercial Excellence Partnering Business

    vor 4 Wochen

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our success Ever wondered how your skills and unique background could impact the world of tomorrow?Join our Partnering Business team and bring your passion and talent to work. (Senior) Manager Business Strategy and Commercial Excellence Partnering Business Männedorf,...

  • Head of Key Accounts EMEA, Partnering Systems

    vor 1 Monat

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our successEver wondered how your skills and unique background could impact the world of tomorrow? Join our Partnering Business team and bring your passion and talent to work. Head of Key Accounts EMEA, Partnering Systems Männedorf, Switzerland Your contribution As the...

  • Head of Key Accounts EMEA, Partnering Systems

    vor 1 Woche

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our successEver wondered how your skills and unique background could impact the world of tomorrow? Join our Partnering Business team and bring your passion and talent to work. Head of Key Accounts EMEA, Partnering Systems Männedorf, Switzerland Your contribution As the...

  • Head of Key Accounts EMEA, Partnering Systems

    vor 4 Wochen

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our successEver wondered how your skills and unique background could impact the world of tomorrow? Join our Partnering Business team and bring your passion and talent to work. Head of Key Accounts EMEA, Partnering Systems Männedorf, Switzerland Your contribution As the...

  • Head of Key Accounts EMEA, Partnering Systems

    vor 1 Woche

    Männedorf, Zürich, Schweiz Tecan Vollzeit

    Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Partnering Business team and bring your passion and talent to work.Head of Key Accounts EMEA, Partnering SystemsMännedorf, SwitzerlandYour contributionAs the Head of Key Accounts EMEA, Partnering Systems, you will play a crucial role in managing and growing our...

  • Commercial excellence manager

    vor 1 Monat

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our success Ever wondered how your skills and unique background could impact the world of tomorrow?Join our Sales team and bring your passion and talent to work. Commercial excellence manager – fixed-term 2 years Männedorf, Zurich Your contribution Your primary...

  • Commercial excellence manager

    vor 1 Woche

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our success Ever wondered how your skills and unique background could impact the world of tomorrow?Join our Sales team and bring your passion and talent to work. Commercial excellence manager – fixed-term 2 years Männedorf, Zurich Your contribution Your primary...

  • Commercial excellence manager

    vor 4 Wochen

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our success Ever wondered how your skills and unique background could impact the world of tomorrow?Join our Sales team and bring your passion and talent to work. Commercial excellence manager – fixed-term 2 years Männedorf, Zurich Your contribution Your primary...

  • Commercial excellence manager

    vor 1 Woche

    Männedorf, Zürich, Schweiz Tecan Vollzeit

    Ever questioned how your skills and distinctive background could have an impact on the future world? Join our Sales team and bring your passion and talent to work. Commercial Excellence Manager – Fixed-Term 2 YearsLocation: Männedorf, Zurich Your Contribution Your main responsibility will be to maintain and enhance key commercial processes and the...

  • Director and Segment Lead Genomics

    vor 1 Woche

    Männedorf, Zürich, Schweiz Tecan Vollzeit

    Director and Segment Lead GenomicsYour contributionDevelop and drive the Genomics vision and segment strategyCreate the future workflows/application solutions and productsDrive the prioritization of R&D projects within SegmentCoordinate activities across Business Units and lead the segment strategyManage the Genomics product portfolio and oversee sales in a...

  • Director and Segment Lead Genomics

    vor 4 Wochen

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our success Ever wondered how your skills and unique background could impact the world of tomorrow?Join our Life Sciences Business team and bring your passion and talent to work. Director and Segment Lead Genomics Männedorf, Zurich - Switzerland Your contribution As...

  • Director and Segment Lead Genomics

    vor 1 Woche

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our success Ever wondered how your skills and unique background could impact the world of tomorrow?Join our Life Sciences Business team and bring your passion and talent to work. Director and Segment Lead Genomics Männedorf, Zurich - Switzerland Your contribution As...

  • Director and Segment Lead Genomics

    vor 4 Wochen

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our success Ever wondered how your skills and unique background could impact the world of tomorrow?Join our Life Sciences Business team and bring your passion and talent to work. Director and Segment Lead Genomics Männedorf, Zurich - Switzerland Your contribution As...

  • Trainee Analyst Consumables Business

    vor 1 Woche

    Männedorf, Zürich, Schweiz Tecan Vollzeit

    Ever wondered how your skills and unique background could impact the world of tomorrow?Join our product management team and bring your passion and talent to work. Trainee Analyst - Consumables Business, 6-month Männedorf, Zurich Your contribution In this dynamic role, you will gain invaluable insights into various aspects of product management...

  • Trainee Analyst Consumables Business

    vor 2 Monaten

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our successEver wondered how your skills and unique background could impact the world of tomorrow?Join our product management team and bring your passion and talent to work. Trainee Analyst - Consumables Business, 6-month Männedorf, Zurich Your contribution In this...

  • Trainee Analyst Consumables Business

    vor 1 Woche

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our successEver wondered how your skills and unique background could impact the world of tomorrow?Join our product management team and bring your passion and talent to work. Trainee Analyst - Consumables Business, 6-month Männedorf, Zurich Your contribution In this...

  • Trainee Analyst Consumables Business

    vor 4 Wochen

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our successEver wondered how your skills and unique background could impact the world of tomorrow?Join our product management team and bring your passion and talent to work. Trainee Analyst - Consumables Business, 6-month Männedorf, Zurich Your contribution In this...

  • Field Service Engineer

    vor 2 Monaten

    Männedorf, Zürich, Schweiz Tecan Trading AG Vollzeit

    Join Tecan Join the market leader Work in an international and dynamic environment, share our success Ever wondered how your skills and unique background could impact the world of tomorrow?Join our service team and bring your passion and talent to work. Field Service Engineer 100% Field-based, Switzerland (French-speaking region) Your contribution Joining...