UX & Product Project Manager

vor 1 Woche


Genf, Genf, Schweiz MSC Cruises Vollzeit

The UX & Product Project Manager is coordinating and articulating the online product from a technical point of view, making sure to deliver business requests and functionalities in the expected timeframe.

The mission is providing support and facilitating eCommerce activities such as delivering new functionalities, providing technical solutions, and ensuring the quality of the website.


  • Bachelors degree in a businessrelated field such as Business Administration, Management, Information Systems, Engineering
  • 4+ years experience in a project management role in the technology space
  • Experience managing complex web development projects
  • Experience in Travel Industry (Airlines is considered a plus)
  • Project management (including risk, issue, dependency, process, and milestone management)
  • Demonstrated leadership, relationshipbuilding, teamwork, and collaboration skills
  • Ability to manage and prioritize multiple projects
  • Ability to translate between technical and nontechnical people
  • Ability to identify innovative ways to implement projects within established timeframes
  • Strong communication skills (written, verbal, presentation)
  • Understanding of API
  • Confidence wih CMS architecture
  • Knowledge of CSS\/HTML\/JS
  • Flexible, curious, dynamic, open minded
  • Experience with CMS, Adobe Experience Manager (AEM) and Sitecore are a plus
  • JIRA and Confluence
  • Delivering project based on input of the UX & Product team and extended eCommerce team
  • Manages communications and expectations to ensure project success
  • Coordinating the business needs with IT
  • Planning and Prioritizing the deliverables
  • Be the entry point for any technical issue impacting the website
  • Guaranteeing the quality assurance and bugs resolution prioritization
  • Improving processes and optimize workload
  • Be able to analyse and reelaborate in a technical perspective the business requirements
  • Provide help in product roadmap definition
  • Provide solutions to technical constraints
  • Work closely with Development counterparts to recommend priorities and define product releasing plan for new products or enhancements (both contents and delivery) and maintain this information in the Roadmap plan
  • To collaborate with all stakeholders to ensure activities are planned and executed; creatively solve problems and brainstorm solutions
  • Manage risk, threats, opportunities, blockers and associated mitigation plans that could impact the success of the project; notifying internal and external stakeholders and escalating when appropriate
  • To coordinate tasks assignment, monitors progress, and ensures proper task completion
  • Ensures business objectives and KPIs are captured, understood, and measured
VISA REQUIREMENTS (if any)

EU passport or work permit for CH


Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean.

Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf.

MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide.

As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia.

The fleet's average age is 7 years, the youngest in the industry.

In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships.

As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year.

MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude.

MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship.

In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.

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