Support Agent

vor 1 Woche

Home Office, Schweiz Relai AG Vollzeit
If you want to go fast, go alone. If you want to go far, go together

Want to join us in making Relai fly as "Europe's easiest bitcoin investing app - made in Switzerland "?


We have been successful on the market for a year and are now facing the next growth phase thanks to financing that has already been secured.

To strengthen our young, top motivated and powerful team, we are looking for an immediate or by appointment:
SUPPORT AGENT (MINIJOB/WORKING STUDENT/INTERN)

Tasks

WHAT WILL YOUR RESPONSIBILITIES BE?

You will take responsibility for the following topics with a lot of energy, routine, and doer qualities:

  • Provide exceptional and prompt written customer support.
  • Summarize and report issues users encounter to the tech team
  • Gather user feedback for the development of future features

Requirements:

WHICH SKILLS ARE REQUIRED?

  • You must be fluent in at least two of these 4 languages:
  • English, German, Italian or Spanish
  • Have clear and efficient written communication skills
  • Be customer oriented
  • First experience in end user support
  • High affinity for Bitcoin

Benefits:

WHAT WE OFFER

  • A 100% remote workspace in a growing, dynamic bitcoin startup
  • Private AMA sessions with our founder and Forbes 30 Under 30 Julian Liniger.
  • 0% fee for bitcoin purchases at Relai
  • Blinkist, Spotify, Netflix Subscription.
Do you bring an excellent customer focus, confident written expression, and a high level of passion and fascination for Bitcoin and Fintech?

Then don't hesitate to send us your cover letter and resume to. Please include your availability

We look forward to getting to know you

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