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Europe Trainer
vor 1 Woche
Code de référence: 91204
Europe Trainer:
- Geneva, GE, CH
- Permanent
Europe Trainer
Permanent Contract
At Vacheron Constantin we share an ongoing quest for excellence since 1755.
Our Maison is home to people with outstanding abilities and a strong commitment to imagine, design and create the finest watches in Haute Horlogerie.
Be One Of Not ManyPart of the Retail Department, you will be in charge of driving our sales team across the European market. You will define and implement the training roadmap aligned with the Maison's strategic business plan. Upholding service excellency and enhancing client experience in our boutiques.
Let's talk about the role more into details
- Drive inclass & instore field training sessions along individual coaching sessions
- Monitoring the efficiency of training and achievements while individualizing development action plans
- Becoming a strong business partner on local projects and activities
- UNDERSTAND TRAINING NEEDS & PROACTIVELY DESIGN RELEVANT TRAINING PLANS_
- Become a strong business partner & key contributor on global and regional projects, including local retail initiatives
- Defining local yearly training roadmap, in line with HQ guidelines & market strategic priorities, building a longterm vision for team growth & development
- IMPLEMENT, PLAN AND FACILITATE TRAINING AND FIELD COACHING SESSIONS_
- Drive inclass & instore field training sessions & individual coaching to enhance skills, performance & motivation, regarding:
- Brand knowledge, watch expertise & luxury culture
- Clienteling / selling soft skills (emotional intelligence and managing client expectations)
- Key profiles empowerment / retail leadership and management upskilling
- MEASURE TRAININGS AND COACHINGS IMPACTS, FOLLOW-UP, AND TRACK PROGRESS_
- Establish a strong partnership with Commercial Directors and Boutique Managers to secure day to day coaching follow up while providing guidance and support
- Proactively adjust and enhance actions and programs
- Maintain detailed reporting of all trainings, follow up on participants' training path, monitoring the efficiency of training and achievements while individualizing development action plans
Requirements:
- Preferably a degree in Business Management or similar
- Proven experience in luxury retail and/or retail training
- Ability to inspire, develop and coach people
- Fluent in English & French (both written and spoken)
- Proactive, enthusiast, structured, collaborative and performance oriented
- Willingness to travel up to 70% (Europe)
HOW DO WE KEEP YOU SMILING?
As a significant member of the Vacheron Constantin community, you are also part of a much bigger family at Richemont.
Our benefits:
- Flexible Working hours & Quality Workplace
- Health & Wellness
- Socially Engaged
- Generous Holidays & Days Offered
- Company Restaurant
- Training & Learning Programs
The hiring process:
- Step 1 : Video Interview + Predictive Index
- Step 2 : Interview with Talent Acquisition Team and Hiring Manager
- Step 3 : Second round of interview
- Step 4 : Final Decision
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