Customer Service Key Account Manager
vor 2 Wochen
Profil :
- Formation de base technique
- Expérience en vente et marketing
- Expérience en gestion de projet
- Maîtrise du français et de l'anglais (oral et écrit)
- De manière générale, bonne connaissance et compréhension des industries de production
Compétences personnelles :
- Comportement orienté relation client
- Personnalité ouverte d'esprit, flexible et dynamique
- Excellentes compétences en communication
- Motivation dans la vente de solutions techniques
- Disposition pour voyager
Tâches principales :
- Constituer le premier point de contact des clients pour toute question, demande de maintenance, devis de mise à niveau...
- Veiller à ce que les besoins des clients soient rapidement identifiés et traités
- Interactions régulières avec les clients (visites et réunions à distance) : développer une relation forte avec le client
- Préparation de devis pour inspection, maintenance, réparation, formation, pièces de rechange...
- Suivi des activités commerciales (Devis, PO, Facturation)
- Support technique/commercial dans l'organisation
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