Head of HR Organisational Effectiveness

vor 2 Wochen


Genf, Genf, Schweiz MSC Cruises Vollzeit

As the Head of Organisational Effectiveness & HR Digital Transformation, you will play a fundamental role in driving the strategic initiatives related to optimizing organisational efficiency and spearheading digital transformation.

You will collaborate closely with various stakeholders across the organisation to implement innovative solutions that enhance employee experience, streamline processes, and drive overall business performance.


  • BA\/MA Human Resources (or equivalent knowledge gained throughout the career).
  • 10+ years of progressive experience in strategic HR organisational roles, with a focus on organisational design, change management, and talent analytics.
  • Proven track record of leading complex organisational change initiatives and transformation projects in a global context.
  • Previous experience in implementing at least one major HRIS platform (e.g., Workday, SAP SuccessFactors, Oracle HCM Cloud, ServiceNow).
  • Strong understanding of HR compliance requirements and experience navigating legal complexities.
  • Exceptional communication and stakeholder management skills, with the ability to influence and negotiate at all levels of the organisation.
  • Flexibility and ability to work in fast moving and multicultural environment.
  • Fluent in English.
  • Works with Global HR Team and business leaders on the design and implementation of improved operating models and organisational structures.
  • Leads the HR transformation process ensuring an effective operational model to serve multiple business units.
  • Drives the Digital Innovation of the HR processes, including the scouting and implementation of a global HRIS.
  • Implements KPI'S and best practices for Organisational Effectiveness.
  • Builds datadriven decisionmaking and business analytics culture, helping the business to find the right indicators (KPIs) to support strategic directions.
  • Works with business and functional leaders to assess business\/function specific organisation design projects and processes to enhance both capabilities and effectiveness.
  • Together with the corporate HR Team, leads and supports organisational development and designs projects that improve people processes, structures, measures, and accountabilities.
  • Ensures quality execution through a handson approach to the design and delivery of organisational projects.
  • Ensures global HR policies are uptodate and in line with processes.
  • Maintains the consistency and integrity of the Job Roles within the business through effective systems and processes for Job Analysis, Job Descriptions & Evaluation, Organisational Structural Design and organisational change.
  • Leads the development and execution of HR technology and transformation strategies.
VISA REQUIREMENTS (if any)

EU Passport or right to work in Switzerland.

Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean.

Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf.

MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide.

As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia.

The fleet's average age is 7 years, the youngest in the industry.

In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships.

As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year.

MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude.

MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship.

In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.

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