Head of Digitalization

vor 3 Wochen

Genf, Genf, Schweiz ICRC - International Committee of the Red Cross Vollzeit

Context


At the end of 2023, the ICRC deployed its Institutional Strategy for 2024 – 2027, which provides a contemporary view of its mandate.

Digital is an essential component of this strategy with a dedicated specific objective to " enhance operational capacities, support a leaner, more agile and cost-efficient organisational model and increase accountability and transparency." As ICRC embarks on a transformational journey to overhaul current processes, use technology to maximise operational efficiency and lead the Institution towards a digitally enabled model, digitalisation shall become a key enabler of these upcoming efforts.

The ICRC grew significantly between 2012 and 2022 in response to humanitarian crises.

Still, it is also acknowledged that bureaucracy has increased with symptoms of complexity, including the multiplication of tools and databases, obsolete paper-based processes, and significant compliance requirements.


Purpose


Reporting to the Head of Digital Transformation and Data division, the Head of Digitalisation is part of the Leadership Team of the division, together with the Heads of the two other units, which are Global Data & Analytics Office and Humanitarian Platform (Red Safe).


S/he is accountable for clarifying the primary end-to-end process of the ICRC, optimising other end-to-end processes together with the métiers in charge and delivering simplification, standardisation, and digitisation for the entire Institution.

S/he is responsible for the ICRC backbone pillar of the digital strategy that aims to integrate strategic ICRC systems, including ERPs, better.

S/he coordinates the governance mechanisms put in place to deliver the digital strategy of the ICRC and oversees specific budget allocation for digital transformation initiatives.


Accountabilities & responsibilities

Process optimization:

  • Leads the development and implementation of programs and processes linked with the digital transformation balancing quick wins to reduce paper and complexity, and strategic transformations to modernize ICRC operating model.
  • Develops an ICRC digital ecosystem that keeps ICRC main endtoend process at core while improving User experience for ICRC personas that are Leadership, Staff, Partners, and Affected Populations
  • Measures "asis" business processes and develops "tobe" in collaboration with key stakeholders aligning drivers of complexity and unmet business and User needs.
  • Develops and tracks metrics to steer the efficiency gains taking inspiration from peers, vendors and internal stakeholders.
  • Together with his/her team, tests different processes optimization in sandbox environments. Promotes standard industry processes for support functions whenever relevant.
  • As the Business Owner of the Digital transformation, works closely with T&I and related governing bodies to ensure that all investments done in systems take into consideration further integration across systems for improved data flow.
  • Defines which workflows are the most important and coowns the design principles with the métiers and T&I for a future ERP landscape modernization.
  • Works closely with Product lines and Innovation bodies to deliver improvements in an efficient way.

Program Management:

  • Identifies risks and related mitigation measures associated with the transformation program and ensures that component projects and other initiatives effectively manage risk.
  • Ensures that professional change management practices are in place and implemented with a particular focus on User training and adoption.
  • Manages the budget and resources for the transformation program and its component projects and initiatives.
  • Monitors, controls and reports on progress and roadmaps to the senior sponsors of the ICRC's digital transformation.
  • Ensures alignment across the Institution and coordinates efforts with other Strategic Programs teams.
  • Coordinates the governance mechanisms, including the Digital Governing Body and the Control Tower, put in place to deliver the ICRC's digital strategy.

Strategy implementation:

  • Measures and monitors KPIs related to the relevant sections of the Institutional Strategy roadmap.
  • Together with the Head of Digital Transformation and Data, works closely with the Resource Mobilization team (REM) to develop further funding activities for the digital transformation of the ICRC.

Budget management:

  • Is directly responsible for the budget of his/her unit
  • Allocates funds to other initiatives linked to the digital transformation of the ICRC

People management responsibilities

  • Directly supervises a team of Project Managers and Business Analysts in HQ and Shared Services.
  • Builds the team further between HQ and ICRC Shared Services Centers of Belgrade and Manila as the digitalisation program grows further.

Relationships

  • Internally, interacts with the Directorate, Heads of divisions, Heads of Units
  • Works closely with internal and external stakeholders, including business process owners, user support teams (field), T&I teams and Innovation.
  • Externally, interacts with consultants as needed; experts in the field of lean, agile and simplification; counterparts in peer International Organizations and NGOs
  • Works closely with external partners and suppliers in charge of systems linked to processes.

General duties

  • Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
  • Understands and adheres to the ICRC Code of Conduct
  • Understands the roles of the components of the International Red Cross and Red Crescent Movement
  • Respects and observes staff regulations and security rules at all times
  • Represents the ICRC professionally at all times
  • Develops and maintains a pleasant and conducive working environment with colleagues and line managers
  • Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC
  • May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary

Professional experience required

  • Typically 15+ years of professional experience
  • Minimum five years experience in successfully managing large projects or programs with a multidisciplinary team
  • Experience in leading largescale transformations
  • Good knowledge of standard endtoend processes such as hire to retire, procure to pay or record to report
  • Experience in ERP development and deployment from a metier/standpoint
  • Experience in lowtech countries and frugal innovation a plus

Certification/education required

  • University degree
  • Change management training (Prosci)
  • Certification in project management, e.g. Safe Agile, Project Management Professional (PMP), PRINCE
  • Lean experience is an asset.
  • Training in managing multiple projects and/or programme management certificate, e.g. Managing Successful Programmes (MSP)
  • Fluent command of English and French (English essential).
  • Computer proficiency
Additional information

  • Location: Geneva
  • Type of contract: Openended
  • Grade: C3
  • Activity rate:100%
  • Application deadline: 19th of May 2024
*The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this [page.])

  • Head of Digitalization

    Vor 5 Tagen

    Genf, Genf, Schweiz ICRC Vollzeit

    Head of Digitalization:Context:At the end of 2023, the ICRC deployed its Institutional Strategy for , which provides a contemporary view of its mandate. Digital is an essential component of this strategy with a dedicated specific objective to " enhance operational capacities, support a leaner, more agile and cost-efficient organisational model and increase...

  • Head of Cross-Media

    vor 3 Wochen

    Genf, Genf, Schweiz ICRC - International Committee of the Red Cross Vollzeit

    ContextThe Head of Cross-Media is a senior management position within the communication division at ICRC headquarters in Geneva. Together with other communication leaders, the postholder will play a key role in implementing the [ICRC's Communication Strategy]) and in ensuring communications activities dovetail closely with the priorities of the Institutional...

  • Head of Cross-Media

    vor 2 Monaten

    Genf, Genf, Schweiz ICRC - International Committee of the Red Cross Vollzeit

    ContextThe Head of Cross-Media is a senior management position within the communication division at ICRC headquarters in Geneva. Together with other communication leaders, the postholder will play a key role in implementing the [ICRC's Communication Strategy]) and in ensuring communications activities dovetail closely with the priorities of the Institutional...

  • Developing Head of Emergency Operations Program

    Vor 5 Tagen

    Genf, Genf, Schweiz International Federation of Red Cross and Red Crescent Societies Vollzeit

    Vacancy No.S03169Contract TypeVolunteerApplication Deadline10-May-2023Job Posted on09-May-2023CountryGLOBAL Different LocationsDuty StationGlobalDuty Station StatusN/ADuration18 monthsAccompanied StatusN/AGradeNot applicableOrganizational Context:The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian...

  • Head of Global Shared Services

    Vor 5 Tagen

    Genf, Genf, Schweiz International Committee of the Red Cross Vollzeit

    Press Tab to Move to Skip to Content Link The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and promote respect for international humanitarian law through our diplomatic efforts. We are an independent and neutral...

  • Head of Languages

    Vor 5 Tagen

    Genf, Genf, Schweiz ICRC Vollzeit

    Requisition ID: 20748Region: Europe (HQ)Contract type: Open-ended contractWhat we doThe International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international...

  • Head of Finance

    vor 3 Wochen

    Genf, Genf, Schweiz Page Executive Vollzeit

    About Our Client Established in 1947, the International Organization for Standardization (ISO) is a prominent non-governmental organization spanning 171 countries based in Geneva. ISO's mission is to foster global trade and collaboration by developing International Standards across various fields. With a vast portfolio of over 25,000 standards, ISO ensures...

  • Head of Finance

    vor 3 Wochen

    Genf, Genf, Schweiz Page Executive Vollzeit

    About Our Client Established in 1947, the International Organization for Standardization (ISO) is a prominent non-governmental organization spanning 171 countries based in Geneva. ISO's mission is to foster global trade and collaboration by developing International Standards across various fields. With a vast portfolio of over 25,000 standards, ISO ensures...

  • Head of Finance

    vor 2 Monaten

    Genf, Genf, Schweiz Page Executive Vollzeit

    About Our Client Established in 1947, the International Organization for Standardization (ISO) is a prominent non-governmental organization spanning 171 countries based in Geneva. ISO's mission is to foster global trade and collaboration by developing International Standards across various fields. With a vast portfolio of over 25,000 standards, ISO ensures...

  • Head of Finance

    vor 2 Monaten

    Genf, Genf, Schweiz Page Executive Vollzeit

    About Our Client Established in 1947, the International Organization for Standardization (ISO) is a prominent non-governmental organization spanning 171 countries based in Geneva. ISO's mission is to foster global trade and collaboration by developing International Standards across various fields. With a vast portfolio of over 25,000 standards, ISO ensures...

  • Head of Product

    Vor 5 Tagen

    Genf, Genf, Schweiz Mina Foundation Vollzeit

    We're seeking a Head of Product who can navigate the interdisciplinary tradeoffs that come with using cryptography and zk-Snarks, a novel technology in the world of blockchains, to build decentralized computing systems that put people back in control of their digital lives.Mina Foundation is a public benefit corporation serving the Mina Protocol, the world's...

  • Head of Press

    Vor 5 Tagen

    Genf, Genf, Schweiz Mirabaud Vollzeit

    Joining Mirabaud, means entering an entrepreneurial and innovative environment. With the 7th generation of the Mirabaud family working within the bank, the culture is that of a family business. With over 750 employees based in 10 countries worldwide, Mirabaud offers opportunities to develop one's career across an international network of 16 offices.Head of...

  • Head of Product

    Vor 5 Tagen

    Genf, Genf, Schweiz Mina Protocol Vollzeit

    We're seeking a Head of Product who can navigate the interdisciplinary tradeoffs that come with using cryptography and zk-Snarks, a novel technology in the world of blockchains, to build decentralized computing systems that put people back in control of their digital lives.Mina Foundation is a public benefit corporation serving the Mina Protocol, the world's...

  • Head of Product

    Vor 5 Tagen

    Genf, Genf, Schweiz Mina Foundation Vollzeit

    We're seeking a Head of Product who can navigate the interdisciplinary tradeoffs that come with using cryptography and zk-Snarks, a novel technology in the world of blockchains, to build decentralized computing systems that put people back in control of their digital lives.Mina Foundation is a public benefit corporation serving the Mina Protocol, the world's...

  • Head of Compliance

    Vor 5 Tagen

    Genf, Genf, Schweiz Brodard Executive Search Vollzeit

    du posteAssist Asset Management teams in their activities and ensure that they meet applicable laws and regulations, internal standards and policies at Group level.**The Role Manage the AM compliance team to deliver high standards of advice, guidance and surveillance in relation to the Bank's AM activities; Coordinate activities with compliance teams abroad...

  • Head of Strategy

    Vor 5 Tagen

    Genf, Genf, Schweiz Lombard Odier Vollzeit

    A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF300 billion and operating from over 25 offices...

  • Head of Accounting

    Vor 5 Tagen

    Genf, Genf, Schweiz SYZ GROUP Vollzeit

    Context :As part of its 3-year strategic ambitions, Bank Syz is strengthening its Accounting Unit, under the supervision of the Chief Financial Officer. The Accounting Unit is in charge of preparing the Bank's financial statements and regulatory statistics, as well as those of the Syz Group's other operating entities. The Unit has also recently launched an...

  • Head of Safety

    Vor 5 Tagen

    Genf, Genf, Schweiz Geneva Call Vollzeit

    Head of Safety & Security - Geneva (Switzerland) Mission Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups and de Facto Authorities (AGDA) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians....

  • Head of Support

    Vor 5 Tagen

    Genf, Genf, Schweiz ICRC Vollzeit

    Requisition ID: 20708Region: Global Deployment OptionContract type: Open-ended contractWhat we doThe International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for...

  • Head of Cross-media

    Vor 5 Tagen

    Genf, Genf, Schweiz ICRC Vollzeit

    Head of Cross-Media:Context:The Head of Cross-Media is a senior management position within the communication division at ICRC headquarters in Geneva. Together with other communication leaders, the postholder will play a key role in implementing the ICRC's Communication Strategy and in ensuring communications activities dovetail closely with the priorities of...