Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Basel, Basel-Stadt - World Courier


  • Basel, Basel-Stadt, Schweiz Swiss Federal Railways SBB Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative: Onboard Ambassador. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our passengers on board our trains.Key ResponsibilitiesCustomer Interaction: You will be...


  • Basel-Pratteln, Basel-Land, Schweiz Autogrill Schweiz AG - Raststätte Pratteln Vollzeit

    About Autogrill Schweiz AG - Raststätte PrattelnWe are a leading system catering company in Switzerland with over 20 locations and nearly 1,000 employees. Internationally, we are represented in 30 countries with around 31,000 employees. Our common goal is: 'Feeling good on the move'.Our credo inspires us every day to make it easier for our customers (and...


  • Basel, Basel-Stadt, Schweiz Basel Precision Instruments GmbH Vollzeit

    About UsBasel Precision Instruments GmbH is a leading provider of high-end electronics for quantum research. As a spin-off of the University of Basel, our team of experts works closely with the university's research groups to develop innovative solutions.Job SummaryWe are seeking a highly organized and customer-focused Sales Support Specialist to join our...

  • Sales Representative

    vor 2 Wochen


    Basel, Basel-Stadt, Schweiz Davidoff & Cie SA Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team as a Store Manager at our Flagship Store in Basel. As a key member of our sales team, you will be responsible for providing exceptional customer service, leading sales conversations, and driving sales growth.Key ResponsibilitiesProvide active and friendly...


  • Basel, Basel-Stadt, Schweiz Alpadia Vollzeit

    Airport Representative OpportunityWe are seeking a highly organized and responsible individual to join our team as an Airport Representative at Basel Airport. This role involves welcoming and providing information to students arriving at our summer camps, ensuring their safe and efficient check-in, and accompanying them to their transfers.Key...

  • Real Estate

    Vor 3 Tagen


    Basel, Basel-Stadt, Schweiz Novartis Vollzeit

    Job SummaryThis role will serve as the primary point of contact for business unit stakeholders in Switzerland, ensuring alignment between business strategies and real estate needs. The successful candidate will have a deep understanding of business requirements and will be responsible for managing the real estate portfolio across Switzerland, optimizing...


  • Basel, Basel-Stadt, Schweiz J Safra Sarasin Vollzeit

    Your RoleAs a Client Relationship Manager for External Asset Managers at Bank J. Safra Sarasin, you will be responsible for delivering exceptional service to existing clients, as well as identifying and developing new business opportunities with External Asset Managers and Family Offices. You will also provide ongoing support to the Bank's External Asset...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    Guest Service Agent Role OverviewAs a Guest Service Agent on our River vessels, you will provide exceptional front-desk service to our guests, ensuring a seamless and memorable experience. Your primary responsibility will be to maintain high standards of customer service, handling all guest-related tasks with efficiency and professionalism.Key...


  • Basel, Basel-Stadt, Schweiz Alpadia Vollzeit

    Job SummaryAlpadia is seeking highly motivated and organized individuals to join our team as Airport Representatives for our summer camps in Basel. As an Airport Representative, you will be responsible for welcoming and assisting students arriving at the airport, ensuring their safe and efficient check-in, and accompanying them to their designated transfer...


  • Basel, Basel-Stadt, Schweiz Olmero Vollzeit

    Join Our Team as a Commercial Development RepresentativeWe are Olmero SA, a leading Swiss construction industry platform with over 20 years of experience. Our portfolio includes the main purchasing platforms for the primary and secondary construction sectors, through which tens of thousands of construction orders and artisanal orders are passed each year for...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About VikingViking Cruises is a world-renowned small ship travel company, operating on rivers, oceans, and lakes globally. Founded in 1997, we have established ourselves as the #1 small ship travel company, offering unparalleled experiences to our guests.Role OverviewAs a Guest Services Agent on our Mississippi River cruises, you will be responsible for...


  • Basel, Basel-Stadt, Schweiz Viking Vollzeit

    About VikingViking is a leading provider of small ship travel experiences, operating on rivers, oceans, and lakes worldwide. Our commitment to excellence and customer satisfaction has earned us a reputation as the world's #1 small ship travel company.Job OverviewAs a Guest Services Agent on the Viking Mississippi, you will play a vital role in delivering...


  • Basel, Basel-Stadt, Schweiz Novartis Vollzeit

    Job Description**Job Summary**Novartis is seeking a highly skilled International Trade Specialist to join our team in Basel, Switzerland. As a key member of our Customs and Trade Compliance team, you will be responsible for ensuring the smooth and uninterrupted cross-border product flow, while maintaining compliance with customs and trade laws and...


  • Basel, Basel-Stadt, Schweiz ISC-CX Vollzeit

    About ISC-CXWe take pride in our collaborative and dynamic team environment at ISC-CX. If you're a motivated individual who thrives in a team setting, we'd like to hear from you.Key ResponsibilitiesContribute to the growth and success of our teamDevelop and maintain strong relationships with colleagues and stakeholdersStay up-to-date with industry trends and...

  • Service Engineer

    vor 2 Wochen


    Basel, Basel-Stadt, Schweiz emerson Vollzeit

    **Job Summary**Emerson is seeking a highly skilled Service Engineer to join our team. As a key member of our service organization, you will be responsible for providing technical support and services to our customers.**Key Responsibilities:**Perform control system maintenance tasks and performance evaluations.Provide technical support to customers regarding...


  • Basel, Basel-Stadt, Schweiz Lonza Vollzeit

    About the RoleThis is a unique opportunity for a senior finance professional to join the Lonza Finance team and drive the finance transformation. As the Head of Finance for Lonza's Swiss Commercial Entities, you will be responsible for the complete financial oversight and reporting of the two most important and complex operational companies in the Lonza...


  • Basel, Basel-Stadt, Schweiz Lenovo (Schweiz) GmbH Vollzeit

    About Lenovo (Schweiz) GmbHLenovo (Schweiz) GmbH is a leading technology company that is committed to delivering innovative solutions to its customers. We are a dynamic and fast-paced organization that is always looking for talented individuals to join our team.Job Title: Cloud Service Provider Sales EngineerWe are seeking a highly skilled Cloud Service...


  • Basel, Basel-Stadt, Schweiz Lonza Vollzeit

    About the RoleThe Manager of Strategic Marketing is a key position within the Drug Product Services business unit at Lonza. This role is responsible for developing and executing marketing plans to drive growth, build market awareness, and generate demand for our drug product offerings.Key ResponsibilitiesSupport the execution of marketing plans and...


  • Basel, Basel-Stadt, Schweiz Lonza Vollzeit

    About the RoleThis is a unique opportunity for a senior finance professional to join the Lonza Finance team and drive the finance transformation. As the Head of Finance for Lonza's Swiss Commercial Entities, you will be responsible for the complete financial oversight and reporting of the two most important and complex operational companies in the Lonza...


  • Basel, Basel-Stadt, Schweiz Michael Page Vollzeit

    Job Summary:We are seeking a highly motivated and experienced Pharmaceutical Sales Professional to join our team at Michael Page. As a Sales Representative for Pharmaceutical Products, you will be responsible for managing client relationships and achieving sales targets in the Northern region of Switzerland.Key Responsibilities:Client Relationship...

Customer Service Representative

vor 3 Monaten


Basel, Basel-Stadt, Schweiz World Courier Vollzeit
- What you will be doing
World Courier
- Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide and are part of Fortune 10 corporation AmerisourceBergen.
- #INDWC
ZIEL DER STELLE:

- Erste Anlaufstelle für Key Accounts für Beratung und Ausarbeitung von massgeschneiderten Lösungen von zeitkritischen, komplexen und temperatursensiblen Sendungen (GDP/GMP) sowie deren Bearbeitung und Abwicklung zu Luft und Strasse.

VERANTWORTLICHKEITEN:

- Erster Ansprechpartner für unsere Kunden.
- Betreuung des Kundenstamms und Kontaktpflege zu Partnern;
- Entgegennahme von Transportaufträgen im Bereich Export und Import und einpflegen der Daten im TMS;
- Selbständige Abwicklung von Import
- und Exportsendungen per Luftfracht und auf der Strasse sowie Sicherstellen einer termingerechten, EDV-gestützten Sendungsabwicklung;
- Versandplanung unter Gewährleistung optimaler Lieferabläufe und Einhaltung der Standardarbeitsabläufen (SOP) und aller relevanten Vorschriften (z.B. ADR/DGR/IATA, etc.);
- Beschaffen und prüfen der notwendigen Dokumente für Export (Bewilligungen etc.)
- Erstellen der Luftfrachtpapiere
- Erstellen der Ausfuhr oder elektronische Zollabwicklung im Datensystem
- Buchen der Sendungen bei den Airlines;
- Kontrolle und labeln der Sendungen in der Niederlassung und deren Vorbereitung für den Weitertransport;
- Reverse-Management von Mehrwegverpackungen und deren rechtzeitige Positionierung am gewünschten Standort;
- Selbständige Planung der Kühlkette, inkl. Wahl der idealen "Cold-Chain" Verpackung
- Erstellung von Offerten und Bearbeitung von Reklamationen, Mitarbeit beim Deviation Management (Capa-Reports);
- Koordination mit administrativen Stellen mit dem Schwerpunkt Abrechnung und der Kontrolle des Rechnungseingangs;
- Teilnahme an internen und externen Schulungen sowie Einhalten der Termine im Online-Tool.
- VORGESETZTEN STELLEN:

- Supervisor Customer Service, ferner Customer Service Country Manager
What your background should look like
ANFORDERUNGEN AN ERFAHRUNG UND AUSBILDUNG:
- Ausbildung im Bereich Spedition
- und Logistikdienstleistung oder eine vergleichbare kaufmännische Ausbildung-
- Mehrjährige Erfahrung in der internationalen (Luftfracht-)Spedition und/oder im Customer Service einer vergleichbaren Industrie-
- Fliessende Deutsch/Französisch Kenntnisse (Wort und Schrift)-
- Fortgeschrittene Englischkenntnisse (mind. Level B2)-
- Sichere Anwendung der MS Office Produkte (Excel, Word, Powerpoint)ANFORDERUNGEN AN MINDESTKOMPETENZEN, KENNTNISSE UND FÄHIGKEITEN:
- Strukturiertes, exaktes und effizientes Arbeiten-
- Hohes Engagement, Belastungsfähigkeit und uneingeschränktes Bekenntnis zu Qualität-
- Gepflegtes Erscheinungsbild und tadelloses Auftreten-
- Kommunikation als Kernkompetenz-
- Hohe Ziel
- und Kundenorientierung-
- Teamfähigkeit/Selbständigkeit/Eigeninitiative-
- Felxible Arbeitszeiten / Bereitschaftsdienst möglichWhat AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members' and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit

Schedule

Full time

Affiliated Companies

Affiliated Companies: World Courier Switzerland S.A.

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.