Customer Service Sales Manager
vor 2 Wochen
- Automation
- Function
Sales/Marketing
- Related location
- Switzerland, Boudry
Making complexity accessible:
At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product's entire life cycle.
With our extensive engineering know-how, complex process expertise, scalable platforms, and lifelong support we are driving lasting success for your business.
Your main tasks:
In this role you will be responsible for leading and inspiring multicultural sales teams in accordance with business goals as well as the company vision.
By understanding customers' business and requirements, you will develop customer satisfaction for the full life span of the proposed solutions.
You will set standards and procedures for our sales strategy.- Secure, consolidate and develop existing sales teams
- Contribute proactively to the ongoing improvement of the Customer Service department
- Maintain and develop relationships with customers at a senior level
- Promotion of customer services packages
- Enforcing addedvalue proposals in line with customer requirements and expectations
- Review personal sales performances with the aim to meet and exceed targets
- Negotiate contracts and terms of agreement
- Active collaboration with our Sales and Acquisition team
- Participation in Key Customer meetings and visits
- Challenge and sign quotes
- Develop and followup the KPI Sales Customer Service (Forecast, Hotlist, Order Intake, Sales)
Your profile:
Education and experience
- Strong engineering and technical background
- Provent and successful experience with sales of engineering products on a similar position
- Proven and successful experience leading and developing a highperformance sales team
- Proven experience in management of keyaccount customers
- Empathetic approach with excellent communication skills
- Customeroriented with analytical mindset to emphasize tailormade solutions
- Agile selfmotivated and organized
- Flexibility and ability for regular and frequent business trips, onsite visits and virtual meetings with our customers
Languages
- Native speaker of English, French or German, with excellent knowledge of other languages
Additional languages :
An asset
Qualities
- Leadership rolemodel
- Sales and negotiation skills
- Building customer loyalty and trust
- Promoting collaboration and teamwork with stakeholder
- Flexibility and contingency management
- Be an ambassador of our company
What we offer:
- The opportunity to assume a variety of challenges. Be a key player in the continuous improvement of an international company dedicated on the market and customer satisfaction in a constantly changing environment
- The opportunity to work in multi
- Possibilities to progress within a company that is focused on the continuous improvement of its employees
- A bespoke and flexible working life to match the requirements of the role
- An international, modern, multicultural, agile, and dynamic environment
-
Customer Service Sales Manager
Vor 3 Tagen
Boudry, Neuenburg, Schweiz Mikron Switzerland AG, Zweigniederlassung Boudry, Automation VollzeitCustomer Service Sales ManagerAnwendenDivisionAutomationFunktionVertrieb/MarketingVerwandter StandortSchweiz, BoudryMaking complexity accessibleMikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product's entire life cycle....
-
Customer Service Sales Manager
vor 4 Wochen
Boudry, Schweiz Mikron Holding AG VollzeitDivision - Automation - Function - Sales/Marketing- Related location - Switzerland, Boudry**Making complexity accessible**: Mikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product’s entire life cycle. With our extensive...
-
Customer Service Sales Manager
Vor 3 Tagen
CH-2017 Boudry Mikron Switzerland AG, Zweigniederlassung Boudry, Automation VollzeitCustomer Service Sales Manager AnwendenDivisionAutomationFunktionVertrieb/MarketingVerwandter StandortSchweiz, Boudry Making complexity accessible Mikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product’s entire life...
-
Customer Service Area Manager
vor 2 Wochen
Boudry, Schweiz Mikron Holding AG VollzeitDivision - Automation - Function - Sales/Marketing- Related location - Switzerland, Boudry**Making complexity accessible**: Mikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product’s entire life cycle. With our extensive...
-
Teamleiter:in Customer Service Center
vor 2 Monaten
Nidau District, Schweiz BKW VollzeitMittendrin im Puls der Kundenzufriedenheit - präge als Teamleiter:in im Second Level gemeinsam mit deinem Team massgeblich die Servicequalität unseres Customer Service Centers. Dein Gestaltungsraum Als Teamleiter:in im Second Level bist du der Motor, der unser Customer Service Center zu Spitzenleistungen antreibt Du entwickelst Spezialfälle...
-
Teamleiter:in Customer Service Center
vor 4 Wochen
Nidau District, Schweiz BKW VollzeitMittendrin im Puls der Kundenzufriedenheit - präge als Teamleiter:in im Second Level gemeinsam mit deinem Team massgeblich die Servicequalität unseres Customer Service Centers. Dein Gestaltungsraum Als Teamleiter:in im Second Level bist du der Motor, der unser Customer Service Center zu Spitzenleistungen antreibt Du entwickelst Spezialfälle...
-
Procurement Manager
vor 2 Wochen
Boudry District, Schweiz Bristol Myers Squibb VollzeitBei Bristol Myers Squibb lassen wir uns von einer einzigen Vision inspirieren - die Veränderung des Lebens von Patienten durch Wissenschaft. In den Bereichen Onkologie, Hämatologie, Immunologie und Herz-Kreislauf-Erkrankungen - und eine der vielfältigsten und vielversprechendsten Pipelines der Branche - trägt jeder unserer leidenschaftlichen Kollegen zu...
-
Manager - Demand Planning and Performance
vor 2 Wochen
Boudry District, Schweiz Bristol Myers Squibb VollzeitBei Bristol Myers Squibb lassen wir uns von einer einzigen Vision inspirieren - die Veränderung des Lebens von Patienten durch Wissenschaft. In den Bereichen Onkologie, Hämatologie, Immunologie und Herz-Kreislauf-Erkrankungen - und eine der vielfältigsten und vielversprechendsten Pipelines der Branche - trägt jeder unserer leidenschaftlichen Kollegen zu...
-
Specialist IT Site Services
vor 4 Wochen
Boudry District, Schweiz Bristol-Myers Squibb SA VollzeitWorking with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...
-
Specialist IT Site Services
vor 1 Monat
Boudry District, Schweiz Bristol-Myers Squibb SA VollzeitWorking with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...
-
Site Account Team Manager, Scheduling and Cell
vor 2 Wochen
Boudry District, Schweiz Bristol Myers Squibb VollzeitBei Bristol Myers Squibb lassen wir uns von einer einzigen Vision inspirieren - die Veränderung des Lebens von Patienten durch Wissenschaft. In den Bereichen Onkologie, Hämatologie, Immunologie und Herz-Kreislauf-Erkrankungen - und eine der vielfältigsten und vielversprechendsten Pipelines der Branche - trägt jeder unserer leidenschaftlichen Kollegen zu...
-
Robotic System Manager
vor 2 Wochen
Boudry District, Schweiz Mikron Holding AG VollzeitDivision Automation Function Engineering Related location Switzerland, BoudryMaking complexity accessible:Mikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product's entire life cycle. With our extensive engineering...
-
Operations Manager, Scheduling and Cell Logistics
vor 2 Wochen
Boudry District, Schweiz Bristol Myers Squibb VollzeitWorking with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...
-
Manager, Maintenance Process
vor 2 Wochen
Boudry District, Schweiz Bristol Myers Squibb VollzeitWorking with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...
-
Technicien en Mécanique
vor 2 Wochen
Boudry District, Schweiz 3S Service Solution Soutien VollzeitVous assumerez le montage mécanique de nos systèmes d'assemblage, selon les objectifs convenus avec nos partenaires (délais, qualité).- Pour cela, vous identifierez les problèmes techniques, rechercherez des solutions et les communiquerez aux Teams de Projets.- Prémonter nos machines de base, nos unités standards et nos unités spécifiques- Monter...
-
Procurement Manager
vor 2 Wochen
Boudry, Schweiz Bristol Myers Squibb VollzeitBei Bristol Myers Squibb lassen wir uns von einer einzigen Vision inspirieren - die Veränderung des Lebens von Patienten durch Wissenschaft. In den Bereichen Onkologie, Hämatologie, Immunologie und Herz-Kreislauf-Erkrankungen - und eine der vielfältigsten und vielversprechendsten Pipelines der Branche - trägt jeder unserer leidenschaftlichen Kollegen zu...
-
Executive Director, Global Delivery Services
vor 2 Wochen
Boudry District, Schweiz Bristol Myers Squibb VollzeitWorking with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...
-
Gdp Operations Manager Emea
vor 2 Wochen
Boudry District, Schweiz Interiman VollzeitINTRODUCTION:For an important industrial pharmaceutical company based in canton of Neuchâtel, we are looking to recruit for a temporary contract 12 month aGDP Operations EMEA / APAC Manager 100%The GDP Operations EMEA/ APAC manager is responsible for supporting the maintenance of the Quality Management System for EMEA/APAC. These activities include change...
-
Associate Director, Order Management Direct Import
vor 2 Wochen
Boudry, Schweiz Bristol-Myers Squibb Vollzeit**Working with Us** Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...
-
Procurement Manager
vor 2 Wochen
Boudry, Schweiz Bristol Myers Squibb Vollzeit**Working with Us** Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...
