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Manager Endpoint Engineering Services
vor 3 Monaten
We are seeking a skilled and motivated professional to join our organization as the Manager Endpoint Engineering Services.
In this role, you will play a crucial role in overseeing device management, workplace engineering, OS and software deployment, configuration management and endpoint analytics.
You will lead a team of experts, collaborate with stakeholders, and ensure the seamless operation and continuous improvement of our workplace environment.
Tasks- You manage, lead and develop a team of workplace engineers, providing guidance, mentorship, and support;- You establish workplace technology roadmaps, engineering strategy and operating standards;- You oversee device management, including provisioning and ongoing maintenance of desktops, laptops, mobile devices, and peripherals;- You conduct hardware evaluations and assessments to ensure the selection of reliable and efficient devices that meet the organization's requirements and standards;- You drive OS engineering efforts, ensuring optimal performance, security, and compatibility across the organization's devices;- You develop and implement effective configuration management (Group Policy, Intune, etc.) to enforce security policies and optimize user experience; You manage standard software such as M365 Apps for enterprise and other productivity tools, ensuring licensing compliance and smooth integration within the organization;- You utilize endpoint analytics tools to monitor and analyze performance, identify trends, and proactively address issues;- You manage global printer infrastructure, including deployment, configuration, and troubleshooting of network printers;- You ensure that documentation and training is in place for service desk teams;- You advocate for automation in workplace engineering processes, identifying opportunities to streamline tasks and improve efficiency through scripting, configuration management, or other automation techniques;- You provide second-level support for workplace-related topics, resolving complex technical problems and ensuring excellent customer service;- You collaborate closely with IT Infrastructure, UCC, Security, and Service Desk teams to align workplace engineering initiatives with broader organizational goals;- You stay up-to-date with industry trends, emerging technologies, and best practices in workplace engineering, recommending innovative solutions for continuous improvement.
Requirements:
- You have at least 8 years of technical experience implementing, managing and supporting workplace technologies;
- In the past you could proof your ability to build technology roadmaps and align them with enterprise architecture;
- You bring in profound knowledge of device management, OS engineering, configuration management, printer management, software and OS deployment, and endpoint analytics;
- You have a strong understanding of IT infrastructure, networking principles, and security best practices;
- You are proficient with endpoint management tools, such as Microsoft Configuration Manager and Intune;
- You're used to troubleshoot. Your problemsolving skills together with your strong ability to analyse complex technical issues helped you to overcome challenges on a daily basis;
- You have a passion to work handson and a willingness to dive into technical challenges;
- You have mentorship experience and lead by example;
- You're techsavvy and it's your ambition to stay updated with the latest technology trends, tools and industry best practices;
- Your strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels stand out;
- Excellent English oral and written communication skills, German is considered as a plus.
Benefits:
- Home Office: after the successful probation period you will meet your colleagues three days in the office and have the option to work two days a week in the home office in Switzerland. Additionally, you get a Home Office allowance;
- We have flexible working hours, and you can structure your working hours according to operational requirements;
- A diverse culture full of mutual respect, teamwork and appreciation awaits you at LGT Capital Partners we 're all working hard but with us you can really generate an impact;
- We empower and invest in you: your professional and personal development is key at our company: therefore, we offer you internal and external trainings aligned with our business needs. If you 're interested, you can also intensify your German or English skills;
- We 're proud to be owned by the Princely family of Liechtenstein and our successful company is greatly inspired by their entrepreneurial attitude;
- Commitment to
ESG:
our thinking is characterized through the Princely Family by a long-term perspective. Sustainability is key - we act accordingly in business and private life since 2002.
Contact Information
If you are interested in becoming an integral part of a successful alternat
